Supercuts Reviews | Glassdoor

Supercuts Reviews

Updated May 15, 2018
460 reviews

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3.1
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Supercuts CEO Hugh Sawyer
Hugh Sawyer
33 Ratings

460 Employee Reviews

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Pros
Cons
  • You will only receive minimum wage of your state (in 32 reviews)

  • Low pay and become routine and mundane (in 24 reviews)

More Pros and Cons

  1. "Stylist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supercuts full-time

    Pros

    Good has great commission for products

    Cons

    Not much room to grow above manager


  2. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Supercuts part-time

    Pros

    It was a relaxed fun place to work.

    Cons

    There was a lot of drama.

  3. "Super"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Supercuts full-time

    Pros

    Coworkers like family. Growth opportunities.

    Cons

    Drama will always end up happening.

    Advice to Management

    Take care of your true hard workers.


  4. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Supercuts part-time (Less than a year)

    Pros

    Great Experience
    Work Life Balance
    Great place
    Location was nice

    Cons

    Very Boring
    Not as many customers

    Advice to Management

    Hire more employees


  5. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Jacksonville, FL
    Current Employee - Assistant Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Supercuts full-time (More than 5 years)

    Pros

    Vacation time, steady flow of clients, some advancement oppurtunities

    Cons

    Pulling teeth to take vacation, under staffed, under appreciated, hourly wage is not enough,


  6. "Franchised Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hairstylist in Boise, ID
    Former Employee - Hairstylist in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Supercuts full-time (More than 3 years)

    Pros

    Minimal risk as a stylist and flexible schedule. The brand packs a punch which brings in a ton of foot traffic. I never had to worry about coming into work and not making good money.

    Cons

    I worked for a franchise owner who was minimally involved with day to day operations and wanted unrealistic profits. We are also not offered medical benefits or opportunities for promotion. We were told countless times that our salon was floating the weaker salons, so the pressure was on us. We are great stylist with a fantastic clientele.

    Advice to Management

    If there is something your stylist need to improve please provide training or professional feedback.


  7. "Great for starting off and learning men's cuts."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Supercuts full-time

    Pros

    Free paid education for haircuts for both men and women and simple color procedures. Good tips depending on the area.

    Cons

    Minimum wage, no set schedule, rude customers depending on the area, and no real future when it comes to creativity and have to cut the way supercuts wants you to cut.

    Advice to Management

    Talk to the hire up about paying the stylist better. We went to school for 1600 hours and are licensed and should get paid more then a normal job that doesn't require any certification or education and gets paid the same or sometimes more then we do at supercuts.

  8. "Excellent if working for a corporate and not franchise location."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Phoenix, AZ
    Current Employee - Hair Stylist in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Supercuts full-time (Less than a year)

    Pros

    Lots of room for advancement and growth. Continuous education. Schedules weeks in advance. Benefits after 1 year.

    Cons

    Black out dates. Benefits after 1 year vs 90 days most places.

    Advice to Management

    Less black out dates so we can take some days during the summer and not always have to miss major family functions.


  9. "Sexist Paychecks!! Unfair treatment."

    StarStarStarStarStar
    Former Employee - Hair Stylist in Alexandria, VA
    Former Employee - Hair Stylist in Alexandria, VA
    Doesn't Recommend

    I worked at Supercuts full-time (More than a year)

    Pros

    The company has a cute theme and supplies most tools for the stylists. I think it could have been a nice place to work if handled professionally and properly.

    Cons

    My male co-worker, who held the exact same job position as me was getting paid 12.00+ an hour while I was paid 9.50/hr and was given less hours on the schedule, This is Supercuts on 829b on S. Washington St., in Alexandria, VA. When I finally quit, the owner tried to justify that this was "okay" because the barber had more years of experience and did more haircuts for the salon. There was NO commission structure here and no room for promotion. I felt this was extremely unfair as I did more work at the front desk and had less complaints. There's not a salon manager or receptionist! It is ran by a couple who have no previous experience in the salon industry and are NOT cosmetologists! They just hire random stylists and even tried to run the salon with just 3 hairstylists working there!! Often during the week I would work alone from 11-7 which is unsafe in accordance to the company policy. The shortness of staff made weekends stressful and dreadful. Clients had to wait and wait and they would have to sign themselves in on a very slow tablet. I felt bad that the clients had to experience such poor customer service.
    Unfortunately, I also experienced sexual harassment by my male colleague, the one who was paid higher than me. When I told this to the owners my complaint was not taken seriously enough. I'm sure there are better Supercuts but NOT this location!!!

    Advice to Management

    Stop trying to run a business on such a cheap budget. Don't have just one male and one female working together all the time AND on the same shift because it does not lead to anything good!!!


  10. Helpful (1)

    "Easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist
    Former Employee - Hair Stylist
    Recommends
    Positive Outlook

    I worked at Supercuts full-time (Less than a year)

    Pros

    Your day goes by easy,

    Cons

    Not a lot of blow dry, coloring and no commission it’s a franchise so you may get paid crappy

    Advice to Management

    Please don’t get caught up in what staff say about you that’s why you are a manager you must have tough skin


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