Sutherland Lumber Reviews | Glassdoor

Sutherland Lumber Reviews

35 reviews

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3.0
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Steve Scott
17 Ratings

35 Employee Reviews

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  1. "Home Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with

    Cons

    Family owner dynamics can be hard to handle


  2. "Review of the following company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sutherland Lumber full-time

    Pros

    Good atmosphere to work in.

    Cons

    Management tends to overload employees with work that has to be done.

  3. "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Worker in Sedalia, MO
    Current Employee - Worker in Sedalia, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sutherland Lumber part-time (Less than a year)

    Pros

    Great for lazy people
    You don’t have to work hard if you don’t want to
    If you want to walk around all day and do nothing, no one will notice.

    Cons

    No organization
    Family doesn’t seem to care
    They don’t care about employees
    At the store I work at (not for long) they fired an employee of 19yrs for no reason other than “need to cut hours”
    Store is very dirty
    Very poor staffing, lots of upset customers

    Advice to Management

    Learn to take care of your employees. Do that and they will take care of your customers


  4. "Nice place to work but not build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Laid back place to work, nice people

    Cons

    No benefits of any kind for hourly employees


  5. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sutherland Lumber full-time (More than a year)

    Pros

    Great co-workers, easy getting days you need off. Very friendly atmosphere. Have no problem asking questions. Hours are not that bad.

    Cons

    Having to deal with cliques. Being short staffed, seeing customers getting angry because we don't have enough workers on the floor. Need to get rid of the binders. Items should have bar codes on them. Too many family members working in the store. Creates drama/cliques.

    Advice to Management

    Just like above , get rid of binders, Need more training. Update the pos.


  6. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sutherland Lumber part-time

    Pros

    Some good coworkers, day went by fast, building relationships with customers, managers usually let employees do their jobs without helicoptering

    Cons

    No on the job training, poorly organized, covering other areas due to severe lack of staffing, no breaks on busy days, managers gone every weekend and holidays while the little guys have to work, low pay, high turnover, little advancement opportunity

    Advice to Management

    Pay your employees better to keep them, pay extra for required holidays, actually train instead of throwing them to the wolves (especially on equipment), schedule to where there isn't only one person in a whole department during the busiest day


  7. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The employees are mostly friendly.

    Cons

    After working with Sutherland's for several years, I would think more than two raises would be doable.

  8. "Nice People / Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raytown, MO
    Former Employee - Anonymous Employee in Raytown, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Nice people to work with.

    Cons

    Low pay and working on family holidays

    Advice to Management

    Close on family holidays, run your sales the day before. Raise the base pay rate.


  9. "Sutherland's Lumber Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lumber Sales Associate in Wichita Falls, TX
    Current Employee - Lumber Sales Associate in Wichita Falls, TX
    Recommends
    Positive Outlook

    I have been working at Sutherland Lumber part-time (More than a year)

    Pros

    Very great learning experience from hardware to electrical to lawn and garden. Diverse is an understatement.

    Cons

    The scheduling (if you do not request days off, etc.) is a toss up. You are also required to do many tasks outside of your job title, which can be a pro depending on what you like to do. In other words your job title doesn't prevent you from occasionally having to do another title's job (if they need help, etc.).

    Advice to Management

    Management is great, the WF branch really makes the employees feel welcome and alleviates a lot of pressure, making it easier to be confident on the job. One piece of advice is formal training, there is no formal training for new employees, other than cashiers and forklift/tractor drivers.


  10. "work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sutherland Lumber full-time

    Pros

    good place to work !

    Cons

    nothing to say here at all


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