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TCBY

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TCBY

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TCBY Reviews

Updated May 18, 2023

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Found 192 of over 197 reviews
4.0
71% Recommend to a Friend
TCBY CEO Dustin Lyman
45% Approve of CEO

Found 192 of over 197 reviews

4.0
71%
Recommend to a Friend
45%
Approve of CEO
TCBY CEO Dustin Lyman
Dustin Lyman
25 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of TCBY and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    TCBY positive experience

    May 18, 2023 - Employee in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work alone Easy to manage Get to interact with customers

    Cons

    No cons other than sometimes management was unorganized

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  2. 4.0
    Current Employee, less than 1 year

    Easy job for teenager

    May 12, 2023 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The front of house work is simple and self explanatory

    Cons

    The back of house job is simple, however, it can be easily messed up if the employee does not take their time or pay attention to detail. You are working with dairy and perishable products. Store them, refill them and date them all properly.

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  4. 4.0
    Former Employee, less than 1 year

    Calm workplace

    Jan 30, 2023 - Cashier in Woodbridge, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not very busy on weekdays. Self-serve for customers so you either clean or stand at the cash register. Sometimes you cut up fruit in the back and replace toppings. The pay was $11 an hour which was fine for a high schooler part-time worker to have extra money. I did not get many hours in the week, I usually worked 3-4 days in a week, after school from 3-9:30 pm. But since there was not much rush on weekdays, we usually got time at work to do homework or during a 30-minute break.

    Cons

    Very boring if it is not a busy day. Cleaning at the end of the day takes a lot of time because you start 30-60 minutes before the store actually closes and sometimes customers will come in and out near the end. Most of the time we stayed 30 minutes overtime because cleaning takes so long since you have to keep the yogurt machines going for customers until 9 pm exactly, and it takes a while to clean them so it being the last thing to clean is not good.

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  5. 5.0
    Current Employee

    Simple

    May 11, 2023 - Shift Manager in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy, not too stressful work

    Cons

    Dull and sometimes frustrating customers

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  6. 5.0
    Current Employee

    Very Fun

    May 3, 2023 - Cashier in Towson, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No complaints, great easy job

    Cons

    I can't complain about anything

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  7. 3.0
    Former Employee

    tcby

    May 1, 2023 - Cashier/General Employee in Lynbrook, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -good hours -tips -not busy in winter

    Cons

    -cleaning up -work later than you want

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  8. 4.0
    Current Employee

    Great First Job

    Feb 10, 2023 - Sales Associate/Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Tasks are easy to learn and fairly simple. Most of my struggle in the beginning came from memorizing exactly all of the tasks that were required as an associate on top of learning to interact with customers.

    Cons

    Management was not the best at making sure new people knew everything they needed to know. They very much had the expectation that we should have to figure out most of the stuff on our own. If I hadn't already had a friend working there to train me I would have struggled even more than I did.

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  9. 5.0
    Current Employee, less than 1 year

    TCBY is a great starting point to see how the food industry operates

    Feb 28, 2023 - Employee in Champaign, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a lot of independence and experience you gain from working at TCBY.

    Cons

    Sometimes you have to manage the store on your own, which can be difficult if there are a lot of customers.

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  10. 4.0
    Current Employee, more than 1 year

    Laid back job

    Feb 24, 2023 - Çashier in Birmingham, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very easy job with a flexible schedule

    Cons

    Very isolated because only 2 people work most of the time

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  11. 4.0
    Former Employee

    Fun place

    Feb 28, 2023 - Staff Member in Auburn, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pretty simple job fun co workers

    Cons

    no cons that i can think off

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Viewing 1 - 10 of 192 Reviews
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TCBY Reviews FAQs

TCBY has an overall rating of 4.0 out of 5, based on over 197 reviews left anonymously by employees. 71% of employees would recommend working at TCBY to a friend and 29% have a positive outlook for the business. This rating has improved by 20% over the last 12 months.

According to anonymously submitted Glassdoor reviews, TCBY employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TCBY. This rating has improved by 20% over the last 12 months.

71% of TCBY employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TCBY 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at TCBY to be benefits, work life balance, coworkers and the cons to be culture, career development, management.

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Glassdoor has 197 TCBY reviews submitted anonymously by TCBY employees. Read employee reviews and ratings on Glassdoor to decide if TCBY is right for you.