TCBY Reviews | Glassdoor

TCBY Reviews

Updated March 13, 2019
92 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
TCBY CEO Dustin Lyman
Dustin Lyman
7 Ratings

Employee Reviews

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Pros
  • "Flexible hours, good pay, easy job" (in 11 reviews)

  • "A fun and upbeat work environment" (in 6 reviews)

Cons
  • "Absolutely no long term value the pay is crap minimum wage for starters i worked my way up to 10" (in 7 reviews)

  • "Not much opportunity to go anywhere with it" (in 3 reviews)

More Pros and Cons

  1. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tyler, TX
    Former Employee - Cashier in Tyler, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TCBY part-time (More than a year)

    Pros

    Really great experience with real world problem solving

    Cons

    Sometimes the customers are aggravating but it’s okay because I love them

    Advice to Management

    You keep up all the good work that you’re doing. I love you with all of my heart. See you Saturday when I miss froyo:)


  2. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Dover, DE
    Former Employee - Ice Cream Scooper in Dover, DE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TCBY part-time (More than 3 years)

    Pros

    Fun, interact with customers, early management experience

    Cons

    Cookie dough is readily available.

  3. "Good Job"

    StarStarStarStarStar
    Former Employee - Worker
    Former Employee - Worker
    Recommends
    Approves of CEO

    I worked at TCBY part-time (More than a year)

    Pros

    Flexible hours, good pay, easy job

    Cons

    Starts at minimum wage, not much change of pay.


  4. "Worst. Job. Ever. DO NOT WORK HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Metairie, LA
    Current Employee - Server in Metairie, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TCBY part-time (More than a year)

    Pros

    When it was winter time, you could just chill and be on your phone while there was nothing to do and you finished your list...

    Cons

    I was nearly fired for not coming into work because I had a contagious disease. They refused to call someone else and force them to go in, a courtesy they never had for me, as I missed several events because i was called in and told I HAD to come in. High stress environment, scheduling was extremely biased.

    Advice to Management

    Make your scheduling more fair, properly train your employees


  5. "didn't get involved in chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Very individualized store. Very easy to work for.

    Cons

    Corporate didn't involve themselves at all in our store. they too heavily advertise that anyone can open your own store more so than they advertise their own products.

    Advice to Management

    bring on more unique flavors and toppings.


  6. "Good for a first job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice coworkers and nice customers

    Cons

    Overwhelming management styles, no employee benefits


  7. "easy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chashier in Tyler, TX
    Former Employee - Chashier in Tyler, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TCBY (More than a year)

    Pros

    easy work, slow customer flow, get to sit down often, flexible scheduling

    Cons

    pays minimum wage but its also so easy that it doesn't interfere with your life at all

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at TCBY part-time

    Pros

    Flexible hours, receive tips plus hourly wage, friendly employees

    Cons

    cleaning at night takes a long time


  9. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TCBY part-time

    Pros

    Flexible with hours, easy task requirements

    Cons

    Poor management to work under

    Advice to Management

    Franchise owner was not committed to the company and left employee to carry a lot of the weight


  10. "Needs better management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Gulf Shores, AL
    Former Employee - Cashier in Gulf Shores, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TCBY part-time (More than a year)

    Pros

    decent pay and fun work environment

    Cons

    management does not give clear direction or intent

    Advice to Management

    Provide employees with clear directions and company policy