Does TCBY pay their employees well?

According to anonymously submitted Glassdoor reviews, TCBY employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TCBY. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at TCBY?

66% of TCBY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TCBY 3.7 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TCBY?

Cashier (29) , Sales Associate/Cashier (14) , Assistant Manager (13) , Sales Associate (11) , Manager (10) , Associate (7) , Server (7) , Employee (6) , Shift Leader (6) , Store Manager (6) , General Manager (5) , Ice Cream Scooper (5) , Supervisor (4) , Crew Member (3) , Food Server (3)

What are the pros of working at TCBY according to real employee reviews?

"They have flexible hours and are very open to new ideas" ((in 20 reviews)); "great coworkers and a fun environment" ((in 14 reviews)); "Nice people and good environment" ((in 12 reviews)); "Flexible schedules and nice owner" ((in 8 reviews)); "easy work, slow customer flow, get to sit down often, flexible scheduling" ((in 6 reviews))

What are the cons of working at TCBY according to real employee reviews?

"Low pay and that’s about it" ((in 28 reviews)); "Poor management and conflicting instructions" ((in 26 reviews)); "manager was a rude but got fired so now theres probably a better one" ((in 7 reviews)); "Paid minimum wage." ((in 5 reviews)); "Long shifts, minimal training, running the store on your own." ((in 3 reviews))

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TCBY

TCBY reviews

3.7

66% would recommend to a friend

(249 total reviews)

Dustin Lyman

57% approve of CEO

32% positive business outlook

Ratings by category

3.7

Work/Life balance

3.2

Senior management

3.1

Culture & values

3.1

Diversity & inclusion

2.8

Compensation and benefits

2.7

Career opportunities

TCBY has an employee rating of 3.7 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TCBY employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

249 reviews

3.0

May 24, 2026

Free ice cream but low pay

Team member

Recommend

CEO approval

Business Outlook

Pros

Free ice cream, not too difficult

Cons

Low pay, business depends a lot on seasonality

5.0

May 20, 2026

Great boss, but I had to leave for school

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

great boss for me to work with

Cons

i had school to finish..so i quit

3.0

Mar 25, 2026

Decent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun coworkers, free ice cream

Cons

low pay, very bad management

Viewing 1 - 3 of 249 Reviews

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TCBY

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Free ice cream but low pay

Great boss, but I had to leave for school

Decent

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