TCBY Reviews
Updated May 18, 2023
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Found 192 of over 197 reviews
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Top Review Highlights by Sentiment
- "Free yogurt, fun environment, at my store it was 2 people working at one time which i enjoyed" (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of TCBY and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
TCBY positive experience
May 18, 2023 - Employee in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
Work alone Easy to manage Get to interact with customers
Cons
No cons other than sometimes management was unorganized
- Current Employee, less than 1 year★★★★★
Pros
The front of house work is simple and self explanatory
Cons
The back of house job is simple, however, it can be easily messed up if the employee does not take their time or pay attention to detail. You are working with dairy and perishable products. Store them, refill them and date them all properly.
- Former Employee, less than 1 year★★★★★
Pros
Not very busy on weekdays. Self-serve for customers so you either clean or stand at the cash register. Sometimes you cut up fruit in the back and replace toppings. The pay was $11 an hour which was fine for a high schooler part-time worker to have extra money. I did not get many hours in the week, I usually worked 3-4 days in a week, after school from 3-9:30 pm. But since there was not much rush on weekdays, we usually got time at work to do homework or during a 30-minute break.
Cons
Very boring if it is not a busy day. Cleaning at the end of the day takes a lot of time because you start 30-60 minutes before the store actually closes and sometimes customers will come in and out near the end. Most of the time we stayed 30 minutes overtime because cleaning takes so long since you have to keep the yogurt machines going for customers until 9 pm exactly, and it takes a while to clean them so it being the last thing to clean is not good.
Continue reading - Current Employee★★★★★
Pros
Easy, not too stressful work
Cons
Dull and sometimes frustrating customers
- Current Employee★★★★★
Pros
No complaints, great easy job
Cons
I can't complain about anything
- Former Employee★★★★★
Pros
-good hours -tips -not busy in winter
Cons
-cleaning up -work later than you want
- Current Employee★★★★★
Pros
Tasks are easy to learn and fairly simple. Most of my struggle in the beginning came from memorizing exactly all of the tasks that were required as an associate on top of learning to interact with customers.
Cons
Management was not the best at making sure new people knew everything they needed to know. They very much had the expectation that we should have to figure out most of the stuff on our own. If I hadn't already had a friend working there to train me I would have struggled even more than I did.
Continue reading - Current Employee, less than 1 year★★★★★
TCBY is a great starting point to see how the food industry operates
Feb 28, 2023 - Employee in Champaign, ILRecommendCEO ApprovalBusiness OutlookPros
There is a lot of independence and experience you gain from working at TCBY.
Cons
Sometimes you have to manage the store on your own, which can be difficult if there are a lot of customers.
- Current Employee, more than 1 year★★★★★
Pros
Very easy job with a flexible schedule
Cons
Very isolated because only 2 people work most of the time
- Former Employee★★★★★
Pros
Pretty simple job fun co workers
Cons
no cons that i can think off
TCBY Reviews FAQs
TCBY has an overall rating of 4.0 out of 5, based on over 197 reviews left anonymously by employees. 71% of employees would recommend working at TCBY to a friend and 29% have a positive outlook for the business. This rating has improved by 20% over the last 12 months.
71% of TCBY employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TCBY 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at TCBY to be benefits, work life balance, coworkers and the cons to be culture, career development, management.
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