TMG Reviews
Updated 6 Jun 2019
Found 198 reviews
"Office is nice and the wraps in the canteen are tasty" (in 24 reviews)
"Internal progression is heavily promoted with in Think Money" (in 21 reviews)
"My advice - it is horrendous at Think Money Group" (in 29 reviews)
"Senior management all seemed to be sales people, rather than business people" (in 27 reviews)
- Helpful (1)
"Would rather be homeless than ever work here again!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at TMG full-time for more than a year
Pros
In depth training into the role Site facilities such as canteen or on site 'free' gym
Cons
Bullying and 'if your face doesnt fit' culture among the managers Unrealistic targets/KPIs Sexism
Advice to Management
Take a long hard at every area of the business, and more specifically the managers you have hired to run these teams. There's definitely a bullying and 'if you face doesnt fit' culture at TMG/Gregory Pennington and when I left your company I literally felt relived that I didn't ever have to step foot on that site again. The whole team 'lets pick a call and rip apart training' doesn't work, the 1 hour + calls with customers...
Show MoreTMG2019-06-06 - Helpful (3)
"Poor Management, Culture Change Needed"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at TMG full-time for more than a year
Pros
Onsite Gym and Canteen. But mostly using as a stepping stone to progression elsewhere and knowing what culture you sure as hell don't ever want to be in again!!!
Cons
No progression, unless you are willing to suck up to management and not have your own opinions or ideas. Terrible culture. Management speak to employees like trash, fundamental issues regarding treatment of staff, quite clear most of them do not have people skills for these roles. High turnover of staff (says a lot). General feel of negative vibes throughout the offices, whether that be stress or generally people wishing...
Show MoreAdvice to Management
Try working as a team, getting some people skills and motivating the teams, get rid of the dead wood rather than letting them pull the team down and reward and progress the competent and hard workers.
TMG2019-05-29 "Best job I've ever had"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TMG full-time for less than a year
Pros
Progressive place to work, good knowledgeable and capable staff, good management and progression opportunities. Facilities on site good too, well equipped gym with free PT services, good support for cyclists, canteen food good, prices reasonable, staff very friendly. CEO takes time to know who everyone is and is approachable. Currently the dress policy is smart casual (and that can mean t-shirts, jeans and trainers...
Show MoreCons
Possibly not for everyone; some people don't seem to fit in, but if you do it's a great place to work. Can be high pressure sometimes, but that's work for you. Pension is only OK. You don't start with many holidays but they can be built up with service, and you can buy or sell a week per annum.
Advice to Management
Keep it up, keep listening to your staff.
TMG2019-04-12"Front End Developer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at TMG full-time for less than a year
Pros
Friendly and down to earth people. Parking included within the premises. Flexi-Time Good wages. Good progression prospects. They seem to value people and ask for a lot of feedback which is always nice.
Cons
Dress code is still strict but will soon loosen up. Some people might not get parking at the premises. Might be hard at first to fit in.
Advice to Management
I’m only new so there isn’t much I can say, I’ve been treated very well hence the review, only thing I can say would be sorting out the dress code, at least for developers ( we like to be comfortable whiles coding ).
TMG2019-03-20- Helpful (2)
"Great place to work if you're happy to a robot"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at TMG full-time
Pros
Great building and worksite Great training Beautiful canteen food
Cons
Extremely tight laced and uptight Expected to work over time without pay - "I will tell you when you can go home" (is this primary school?) Constant abuse from customers Terrible guidelines for handling situations where you cannot discuss something - no clear guidance at all. Lack of empathy from Management No phones allowed in anywhere but the canteen - where you cannot get reception so you're forced to connect to wifi...
Show MoreAdvice to Management
Care more for your employees and less about the $$$
TMG2019-03-07 - Helpful (5)
"Do yourself a favour and don't"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at TMG full-time
Pros
I liked my team.
Cons
- The parking is a joke. Unless you're in a position of power/£££ you won't get a space from Monday - Thursday. - Canteen is so overpriced - Directors look at you like you're a piece of turd on their shoes. Incredibly rude staff. - Strong culture of ruling by fear/shifting the blame to someone else - Favouritism is rife though so if your face fits you'll be fine. Or, if you're a sociopath.
Advice to Management
Sort your own morals out, then maybe try and sort your business out.
TMG2019-03-26 "Great place to work"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI have been working at TMG full-time
Pros
Opportunity and great environment to work in
Cons
Plenty of opportunities to move up and to develop
TMG2019-02-20- Helpful (4)
"It’s ok"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at TMG full-time for more than a year
Pros
Good food in cafe My manager is very approachable
Cons
The working hours are ridiculous. Going from finishing at 8pm to 8am is absolutely knackering! Constant calls no time to even think! Behind on post for over a month (nov and we’re in March now) Not enough training
Advice to Management
Please sort the training out & stop putting unrealistic targets in for admin time! Most people are doing what needs to be done in this time and not messing about! Less pressure! If we need the time to complete a call please don’t shout at us to get back on the phones- that is when mistakes are made Make it easier to get payrises
TMG2019-03-02 - Helpful (1)
"Good Contact Centre Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookI worked at TMG full-time for more than a year
Pros
- good opportunities for progression - great cafe - made good friends - helpful management
Cons
- office environment can be a little bit toxic - feels like management look down on lower levels
Advice to Management
- make more of an effort for loyal staff
TMG2019-02-02 - Helpful (1)
"Ridiculous I cannot park at my work place"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
I have been working at TMG full-time
Pros
Sad thing is, I really enjoy my job!
Cons
Cannot park at work! No where near enough spaces for the amount of staff there. There is a text service to say when the carpark is full, however, if you start at 9 you’re screwed... apparently it’s full between 7.30 and 9.15 everyday!!! Why not get rid of the grass... build a multi-storey????
Advice to Management
Make sure there’s enough spaces for YOUR staff, they are working for YOU!!
TMG2019-01-30