TOMS Reviews | Glassdoor

TOMS Reviews

To filter reviews, or .

Found 150 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
35%
Recommend to a Friend
66%
Approve of CEO
TOMS CEO Jim Alling
Jim Alling
57 Ratings
Pros
  • "Great benefits including giving trips(in 24 reviews)

  • "TOMS is 100% giving One for One with all of our products which is our commitment to all(in 10 reviews)

Cons
  • "Big expectations with little to no resources; budget and head count are huge(in 5 reviews)

  • "Leadership team that is lacking a strong vision from the very top of the house(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at TOMS full-time for more than a year

      Pros

      Good environment . Fun entry level job

      Cons

      No advancement opportunities in foreseeable future

    • Helpful (3)

      "Great Culture, No Chance for growth"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - EBiz Merchandiser 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at TOMS full-time

      Pros

      Free workout classes at lunch Great discount Decent people Great benefits

      Cons

      Don’t go here if you want to advance your career. You’re stuck in your position with little direction.

      Advice to Management

      Blake MyCoskie should not be making decisions he knows nothing about. Have a back bone and shut down his dumb ideas.

    • "Great place to work!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I worked at TOMS full-time for more than 4 years

      Pros

      The culture, the vibe, the opportunity to change lives.

      Cons

      Very little room for growth.

    • Helpful (2)

      "No direction"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at TOMS full-time

        Pros

        Great benefits including giving trips.

        Cons

        Management seems to not agree where to take the brand.

      • Helpful (5)

        "Careless with employee livelihood"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Corporate Employee in Los Angeles, CA
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at TOMS full-time for more than 4 years

        Pros

        the mission is important and with good intention

        Cons

        no direction, no organization, intense pressure from owners, phony impression of caring when they lack basic structure to support their hirees

        Advice to Management

        stop thinking you know everything. there's a reason your company is failing.

      • "Seasonal Sales Associate"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in New York, NY
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at TOMS part-time for more than a year

        Pros

        *Friendly Coworkers *Flexible Scheduling *Great Employee Discount

        Cons

        No downsides. Great place to work!

      • Helpful (1)

        "Great Place"

        StarStarStarStarStar
          Former Employee - Sales Associate in Frisco, TX

          I worked at TOMS part-time for more than a year

          Pros

          Awesome work environment. I worked at the Dallas location and the manager there is super passionate about TOMS mission. Super engaging company and great cause.

          Cons

          I remember a customer telling me that employees should get a commission for how many shoes they sell.

        • Helpful (2)

          "Good mission, bad culture"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Positive Outlook
          Approves of CEO

          I have been working at TOMS

          Pros

          Wonderful, inspirational mission. Dogs at work. Free coffee bar.

          Cons

          It’s a lot like working at your high school - rampant disrespectful work culture. HR is incompetent. Contractors are generally treated like garbage - keep expectations low for having your work valued by upper management.

          Advice to Management

          Take a look at what causes your turnover.

        • Helpful (12)

          "Nice people, Horrible Management"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee in Playa Vista, CA
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I worked at TOMS full-time for more than 2 years

          Pros

          Genuinely some of the nicest people I've ever worked with. Inspiring mission with a beautiful working space, good work-life balance. Lots of free product and a chance to go on a giving trip.

          Cons

          TOMS looks good on the outside, but once you are immersed in the company you see that it's saddled with debt and very poorly managed. Little to no room to advance or grow your skillset. Large amount of mediocre people promoted to unnecessary job functions. Leadership is not receptive to innovation or new ideas; they keep doing the same thing year after year expecting different result, even as revenue continues to drop....

          Show More

          Advice to Management

          If you want to appeal to young customers, listen to the young people in the company (including interns) to get ideas. Promote based on skill level, not nepotism or length of time at the company. Allow honest discussion so that the company can improve. The extremely high turnover rate over the last year should be a sign of how people feel, yet nothing is done to seriously address employee concerns. A free barbecue won't...

          Show More
        • Helpful (3)

          "Director"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Director in Los Angeles, CA
          Doesn't Recommend
          No opinion of CEO

          I have been working at TOMS for more than 4 years

          Pros

          Wonderful physical space. Great mission. Eager and competent co workers.

          Cons

          Senior management was not aligned nor inspiring.

        Found 150 reviews