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TOMS

Engaged Employer

TOMS

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TOMS Reviews

Updated May 15, 2023

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Found 240 of over 283 reviews
3.6
61% Recommend to a Friend
TOMS CEO Magnus Wedhammar
68% Approve of CEO

Found 238 of over 283 reviews

3.6
61%
Recommend to a Friend
68%
Approve of CEO
TOMS CEO Magnus Wedhammar
Magnus Wedhammar
25 Ratings

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Top Review Highlights by Sentiment

Pros
  • "+ TOMS is full of great people and an even greater mission.(in 27 reviews)
  • "Great benefits(in 12 reviews)
  • "great culture and perks fun(in 12 reviews)
  • "The employees are friendly and mostly genuine in their interest when talking to you.(in 10 reviews)
  • "Laid back atmosphere, free coffee, some benefits offered that other companies dont, gererous employee discount, a positive feeling of working for a company that is also doing good in the world.(in 10 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of TOMS and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Great company

    Nov 14, 2022 - Customer Service Representative in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All wins with this company

    Cons

    No losses very great and perfect company

    Be the first to find this review helpful
  2. 3.0
    Current Employee, more than 5 years

    Great Benefits; Culture is Eroding; People are Burnt Out

    Mar 30, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Half-day Fridays - New office space with free Starbucks and sparkling water - Most of the people are friendly and a pleasure to work with - Flexible work from home schedule (one day in-office)

    Cons

    - Employees are constantly being asked to fill "stretch assignments" even though it's the result of 4 company-wide layoffs in a 5 year span - No career growth (only lateral position changes to fill for people that have left or got laid off) - Significant raises offered only if you've found a better offer elsewhere - No clear strategy (TOMS changed its Giving strategy for the better, but it keeps changing its sales/marketing/finance/technology strategies with no impact on the bottom line) - Compounding debt problem caused by poor leadership during the company's hey day - Directors and Senior Managers expected to manage multiple teams, resulting in employees having to "manage" each other

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    2 people found this review helpful
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  4. 4.0
    Former Employee, less than 1 year

    Good!

    May 15, 2023 - Sales Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a nice place to work.

    Cons

    You have to wear TOMS shoes at work which I don't personally like. Lol.

    Be the first to find this review helpful
  5. 4.0
    Former Employee

    Toms

    Apr 7, 2023 - Sales Associate in Denmark, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vertical mobility is a pro

    Cons

    Hours are definitely a con

    Be the first to find this review helpful
  6. 3.0
    Former Employee, more than 1 year

    Marketing team became toxic

    Mar 2, 2023 - Performance Marketing Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, cool workspace, people/hr team really care about culture and mental health.

    Cons

    Other companies pay more. Poor larger business decisions left the company in a precarious situation leading to quick turnover for many departments especially performance marketing. The atmosphere in paid marketing team is not supportive or friendly when leadership changed.

    Continue reading
    3 people found this review helpful
  7. 2.0
    Former Employee

    Don't bother with TOMS if you want job security.

    Feb 23, 2023 - Copywriter in Culver City, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - 4 Day workweek - Supportive team (if you're lucky) - Flexibility w/Remote work

    Cons

    - Constant mass layoffs (one happened right before i got hired, before I was laid off myself) - Company doesn't care about you as an individual

    Continue reading
    1 person found this review helpful
  8. 4.0
    Former Employee, more than 3 years

    It was fun

    Jan 4, 2023 - Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed the people I worked with

    Cons

    Advancement was tough due to it being a newer company

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Current Employee

    NA

    Dec 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work life balance, inclusive culture

    Cons

    communication could be improved slow to make changes to business, not innovative.

    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 3 years

    Dont do it

    Nov 8, 2022 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Remote work -Overall brand mission -Cool new office -Everyone is highly "nice"

    Cons

    -More than 20 people were laid off a few weeks ago, and now there is a huge hiring spree going on as we speak. Ask yourself if everyone laid off was terrible at their job or if someone is just looking for excuses for a poorly managed company. -The sales structure is stuck in 1999 -Most VP's and Senior roles have been "eliminated", or they have left. -Inability to innovate product wise -Growth opportunities are reserved for a very small group of people.

    Continue reading
    3 people found this review helpful
  11. 1.0
    Former Employee

    Toxic

    Aug 17, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good relaxed atmosphere with lots of freebies and young, fun coworkers

    Cons

    This was one of the most toxic environments I had ever worked in. I was bullied by my manager, constantly criticized to the point where he made me draft emails and have him read and correct them before I was allowed to send them out. Not only was there an overall dread of losing your job because there were several layoffs and VPs and Directors constantly quitting, but there was no collaboration between teams. My manager made comments to me that were racist and sexist. I had filed a formal complaint to HR but they did not do anything about it other than let me know that my manager would undergo training. Because of this job, I had severe anxiety and depression and had to seek professional help. My self esteem declined drastically during this role due to the micro-management and toxicity and I felt that I couldn’t do anything right.

    Continue reading
    6 people found this review helpful
Viewing 1 - 10 of 238 Reviews
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TOMS Reviews FAQs

TOMS has an overall rating of 3.6 out of 5, based on over 283 reviews left anonymously by employees. 61% of employees would recommend working at TOMS to a friend and 34% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, TOMS employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at TOMS. This rating has decreased by -9% over the last 12 months.

61% of TOMS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TOMS 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at TOMS to be workplace, benefits, coworkers and the cons to be management, career development, senior leadership.

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TOMS Photos

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TOMS photo of: Urban Gardening on Giving Tuesday
TOMS photo of: Baby2Baby Holiday Gift Event
TOMS photo of: Halloween 2019
TOMS photo of: Enjoying the So Cal Sunshine at our annual Summer BBQ!
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TOMS photo of: Our Amazing Eyewear Team
TOMS photo of: Celebrating International Women's Day at HQ
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Glassdoor has 283 TOMS reviews submitted anonymously by TOMS employees. Read employee reviews and ratings on Glassdoor to decide if TOMS is right for you.