TOMS Reviews | Glassdoor

TOMS Reviews

Updated Jun 3, 2019

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Found 155 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
64%
Approve of CEO
TOMS CEO Jim Alling
Jim Alling
60 Ratings
Pros
  • "Great benefits including giving trips(in 24 reviews)

  • "Great atmosphere, free TOMS Shoes, 50% discount, good work environment(in 15 reviews)

Cons
  • "No room to grow within the company even though they promise you will someday be part of leadership team(in 8 reviews)

  • "Contractors are generally treated like garbage - keep expectations low for having your work valued by upper management(in 7 reviews)

More Pros and Cons
  1. "Challenging, Fulfilling & Genuine!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TOMS full-time for more than a year

    Pros

    When the common denominator is the mission of improving lives, it creates an environment of incredible humans who truly care about making a difference. We work in a beautifully designed office, with natural lighting, a coffee bar and all kinds of dogs roaming the office. It's a well-known brand all over the world, but it's really just a few hundred people navigating swiftly and with flexibility across areas of business/social...

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    Cons

    While TOMS is a great place for me, it may not be for everyone. The challenges can surface when people are coming from overly structured environments and do not like to embrace change. We're supporting different causes for a better tomorrow, so projects and priorities are always shifting. Communication across departments could be better but all teams are putting in the effort to move the business forward. Our culture...

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    Advice to Management

    To focus on communication across departments

    TOMS2019-06-03
  2. "Great company and great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Venice, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TOMS full-time for less than a year

    Pros

    I've worked for TOMS for 6 months and had a great experience. I've learned a lot from the team.

    Cons

    I don't have any cons from TOMS

    TOMS2019-05-10
  3. Helpful (1)

    "TOMS cares about your Personal Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TOMS part-time for less than a year

    Pros

    I had the opportunity to work with incredible people, genuinely engaged with their work and making a difference in the world. I felt supported by our supervisors and empowered to make suggestions and take ownership in the community we were creating (it was a pop up shop focused on "social currency"! So cool!) To this day the people I worked alongside are people I am happy to know. Before I worked for TOMS, I had read...

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    Cons

    Nothing really, I never thought I'd take a position in retail but this was an experience I didn't want to miss and I'm glad I didn't!

    Advice to Management

    Keep you the amazing energy. You're inspiring and amazing leaders.

    TOMS2019-04-18
  4. Helpful (1)

    "Great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Allen, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TOMS part-time for less than a year

    Pros

    Great atmosphere, free TOMS Shoes, 50% discount, good work environment

    Cons

    slow, can be mundane

    TOMS2019-04-03
  5. Helpful (1)

    "OKAY"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at TOMS part-time

      Pros

      A lot of people who live in Venice love to come to TOMS and socialize which is cool if you are trying to make connections.

      Cons

      Ever since Blake left things really changed at HQ, and the people in retail felt the repercussions. Management was good when I first started, and then the new managers had the need to be very dominant and controlling. A lot of coworkers tried to tell HR and HQ about management issues, but managers were always favored.

      TOMS2019-04-15
    • Helpful (2)

      "Gimmick"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at TOMS part-time

      Pros

      Met a few great sales associates and keyholders but not for long since they all quit.

      Cons

      The company does not care how many shoes are donated and is rarely talked about. It’s all about the sales. Sociopathic and narcissistic personalities is what this company is built on and it starts from the very top. The good reviews on here has to be employees. Rumors of the store closing was floating for quite some time. Instead of giving employees a heads up or back up plan, HQ and store management denied the rumors...

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      Advice to Management

      Just quit your jobs, a good company starts with the people and you’ve already burned it to the ground.

      TOMS2019-04-26

      TOMS Response

      May 8, 2019Recruiter

      Thanks so much for sharing your experience with us. We take our Giving very seriously and proudly share that we have given over 86 million pairs of shoes, restored sight to over 600,000 people and have given over 600,000 weeks of safe water (and counting!) It was with a heavy heart ...

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    • Helpful (2)

      "Great"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at TOMS full-time for less than a year

        Pros

        Good environment . Fun entry level job

        Cons

        No advancement opportunities in foreseeable future

        TOMS2019-02-26
      • Helpful (9)

        "Great Culture, No Chance for growth"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - EBiz Merchandiser 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at TOMS full-time

        Pros

        Free workout classes at lunch Great discount Decent people Great benefits

        Cons

        Don’t go here if you want to advance your career. You’re stuck in your position with little direction.

        Advice to Management

        Blake MyCoskie should not be making decisions he knows nothing about. Have a back bone and shut down his dumb ideas.

        TOMS2019-02-08
      • Helpful (1)

        "Great place to work!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Approves of CEO

        I worked at TOMS full-time for more than 3 years

        Pros

        The culture, the vibe, the opportunity to change lives.

        Cons

        Very little room for growth.

        TOMS2019-01-26
      • Helpful (4)

        "No direction"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at TOMS full-time

          Pros

          Great benefits including giving trips.

          Cons

          Management seems to not agree where to take the brand.

          TOMS2019-01-27
        Found 155 reviews