TOMS Reviews

Pros

Small but mighty, TOMS has an amazing team. It's truly impressive to see how much can be accomplished by a targeted group of passionate people who truly want to improve lives through business. Outside of the adorable puppies, slides, ping pong tables at HQ, this is a business that truly balances the work hard/play hard mentality. TOMS ensures everyone is here for the same reason, even offering "Giving Trips" to employees, placing true meaning behind the work we do every day. Simply put, I’m proud to work at TOMS.

Advice to Management

Stay the course. The future potential of this company is yet to be realized and management does an incredible job of being transparent and strategic.

Pros

You get to go on a giving trip to different countries ( South Americas ) and submerge yourself in a local town or village and see the impact TOMS has on children with no shoes. Free barista, matching 401k, dog friendly, nice HQ with plenty of space. Great co-workers ( for the most part ).

Advice to Management

Better turn the ship, as great as the mission is, we all have families and bills to pay. Get rid of your stupid goals and written bullsh!t and focus on rewarding your most talented and best employees. Ultimately, the wasted money at the TOP will make the business suffer. Hold people accountable, demand and expect great things from your employees. Be transparent about the dire situation TOMS is in instead of telling us lies about the future.

Pros

My paycheck has not bounced yet.

Advice to Management

The problem is not mid or low level employees, the problem is with management who is now in place and has been making bad decisions for the last few years. Listen to your employees when they group together and speak up about their managers. You are listening to the wrong people.

Pros

TOMS is a generous company that gives and helps people around the world.

Advice to Management

Pay attention to your Director level employees. Some lead by fear, unwilling to work hard and don't show much appreciation to employees who work hard.

Pros

-401k plan
-free shoes every season
-partake in crafts and small events around the neighborhood

Advice to Management

To Blake Mycoskie it was a pleasure working through a family of employees to give the ability to walk with cuts in their feet or have a person see the world around them which may feel like the first time. These wonderful things that we did to help replenish themselves when they were thirsty or had brought a new life safely into this world motivated me to keep trying and pushing to do my best. While training the bar staff on shift so We not only gave all of our customers a reason to come back through the story of Toms New York or Toms (One for One) and how everyday is a journey to comfort or convenience for these families and people that would struggle a little more everyday due to these natural or greedy setbacks that we have in our world today. That was our story this was our movement! However, within the confinements of the store we shared a story but we didn't include our own. We didn't express the level of unprofessional behavior that happened when customers weren't listening or in the store. Either about employees or the customers themselves. I do understand that within every work place there is a level of comfort that people hit. When they speak about their previous moments with another customer and how it may have been entertaining or funny. This sadly was not the case. It actually not only disappointed but hurt me to even know that head management was causing excessive gossip in the work environment. Along with including other fellow employees that did not want to be involved. This made the work environment very tense due to our hours being restricted without previously being informed as to why we were not allowed to have more then 20 hours a week. Especially when some needs a coverage so they try to give 6 hours to a person in need of some financial stability to then have it denied. Due to it being restricted. It seems unfair. I do support and love to help people but I cannot do that with other peoples lives falling apart in front of me. I would love to work for Toms (One for One) as long as it was an honest straight to the point job that just worked on helping others without the setbacks or drama. I am a very dedicated employee that loves to work on not only themselves but others as well. Trying to force myself to stay when I wasn't going anywhere and how I was directed involved with everything listed above. It just hurts me to know how a great company could have such dark flaws in one flagship store.

Pros

Flexible work hours (if your boss permits)
Bring your dog to work
Free coffee
Opportunities for travel and off-site events
Some great people that will be your friends for life

Advice to Management

Empower your C-level leaders to make actual decisions and support them in the process.
Instill accountability in your senior level employees with hard deadlines and consequences if projects are not completed. Jim Alling is a great CEO and leader, he should embrace his position and continue to engage with and empower his employees.

Pros

TOMS is truly a special place to work. Amazing people, beautiful office, and great work/life balance. The company cares about their employees and everyone there seems to really enjoy their job and the people around them. And, TOMS is truly driven by its culture of giving back, leaving employees with the motivation and desire to continue helping the company grow.

TOMS' new leadership team is made up of such an impressive collection of people. They are committed to constant improvement and encourage employees to take on important and impactful projects. I love the direction that this company is moving in and I see so many great opportunities for professional development and career growth.

Advice to Management

Continue being transparent and direct regarding changes. Keep up the great work in providing a great work environment.

Pros

The mission is the best part of working at TOMS

Advice to Management

don't be misled by the good talkers - find out what's really going on when people quit - fear of retribution keeps people from speaking up now.

Pros

TOMS is still very much a startup while being a mid size company. Both of those have very different implications. In one way we are still nimble and able to move quickly where needed. But, thanks to Bain and new leadership we have a lot of processes being added that are creating a much more efficient and effective business.

If you enjoy a challenge and want to learn to grow as a professional, this is a great place with opportunities to do that if you are willing to put in the effort on your own. If you want an easy job where you can sit back, collect a paycheck, and have an inflated title this is not the place for you.

TOMS is 100% giving One for One with all of our products which is our commitment to all. And, there are so many ways we are improving lives beyond that, through our employment opportunities, friendly work environment and perks, last mile budget (which makes sure we are not a financial burden to our giving partners), local manufacturing, and so many other ways that you can only fully experience by working here.

Our leadership team is 95% full and stronger than any leadership team we have had in the past. And, our employees are committed to our mission and want to make the world a better place.

I have had ups and downs here, but it has and continues to be a wonderful ride that I am incredibly grateful for. I have never been more excited than I am right now for where TOMS is headed.

Advice to Management

Work together, stay humble, and continue to keep your eyes on our mission. Celebrate and recognize your team's successes. We are going to continue to create positive change for lives all over the world with your help.

Pros

This place is like no other. Every company says relationships matter, but at TOMS it IS what makes this place special. Everyone sincerely cares about each other and uplifts each other whether it's through birthday celebrations (which we have tons of), thank you notes, or recognition at a staff meetings to share a few.

It's so rewarding when you work at a place where everyone, I mean everyone, around you truly wants to make this world a better place. That means that we naturally have people with big hearts that work here. The people you meet here end up being life-long friends because you already have one of the most important things in common - values.

Advice to Management

Senior team - Stay accessible and approachable! You're already doing such a good job of it.

And continue to have fun with us by attending our fun events. It's so nice to see you guys playing ping pong with us and enjoying our happy hours.