TOMS Reviews

Pros

I have been working at TOMS for almost 3 months now, and it has been an extremely positive experience. I'm told I came in after a time where morale was low and lay-offs unfortunately had to happen, so I was lucky not to have experienced that. My fellow employees that have been around for a long time say that the company is feeling the best it has in a while and everything is looking up. Free barista in the mornings, free work-out classes during the day, dogs all around the office. The best part though, is the team I work on. The entire team loves each other and is always willing to help one another. It's a very positive environment. I know that there are other teams that aren't as happy, so I feel very lucky to be a part of such an amazing team. The giving aspect is awesome. They're bringing back Giving Trips, and there are always opportunities to "give back" here, which is a great feeling. After a bit of a lull, I feel management is getting their "giving" vision back on track, and it will only get better. If the job you are seeking here is a part of the E-Commerce team, I HIGHLY recommend! Jim, the CEO, seems very involved and connected to his employees. He's always walking around and talking to everyone in the office, and is a great supporter of his employees' interests and goals. I haven't seen Blake (TOMS founder) much since I started working here, as he and his wife recently had a baby.

Pros

The people I worked with were like family. The One for One concept (initially). Gained a lot of skills. increased confidence in selling.

Advice to Management

Understand that you started off an idea that is priceless so stop selling yourself for less. Also be open to helping out those who work for less than you and work harder to make your lives run a little more smoothly. Be mindful of the work they put in because you lose value when you lose your foundation. Lastly think about hiring from within rather than worrying about whose feelings to spare or waste all your energy on hiring process when you barely have the time causing your employees to burn out. I say this because people want to grow and if you can't help them then not only are you wasting their time but you are effecting their lives and causing them to either stay stagnant or restart.

Pros

One for one, feel like we were doing great things.

Advice to Management

Kick out the moles, keep the ones who is really enthusiasm and dedicated their love to TOMS, sad to see some people in Asia Operation has to go due to the politic reason.

Pros

What can I say?
Working at TOMS has changed my view of retail entirely. It is not a sharky environment filled with competitive people fighting for a paycheck, which is amazing. The absolute best part of the job is getting to say “your purchase is gonna give a pair of shoes to a child in need” and it never gets old. This company really knows how to treat employees. Still considered a startup so HQ is very involved in a lot, which is nice, our voices really feel heard. Free shoes and doing good, what more can you ask for?

Advice to Management

Development in the retail locations should be more of a focus

Pros

Great values and culture. Love all the help they have provided as a company!

Advice to Management

Care about your employees they are the ones doing all the work for the business. Stop being cheap too

Pros

Very little at this point. I do not recommend working for this company. Even the "one for one" giving is changing.

Advice to Management

Blake, you built this company up with young people who are passionate to your mission and to the company. You need to weed out people who are self serving. Be present. Be active. Be intimately familiar with the operations. Fire bullies. It is amazing how these people thrive in your organization. Fire people who cause you to lose money. Know who your real talents are. Keep those people.

Pros

Amazing people below the leadership level.

Advice to Management

I think advice is too late, but if the company hopes to resurrect itself, then management needs to bring in a fresh, young, diverse group who actually understand the target customer. And, since the majority of the customers are female, then having females in management is probably a good idea.

Pros

FREE SHOES
 Super fun environment to work in
Their mission is amazing

Advice to Management

Be more open to promote employees you already have in store and already have the experience instead of hiring a whole new manager or key holder. Also instead of always giving negative feedback, acknowledge the times we’ve hit our store goals and stop nagging at every one of your employees it makes it so distasteful to work here

Pros

Super friendly envrionment . This Giving company attracts the best kind to work with. Bad leaders have gone, more inspiring ones have arrived and we are looking like a footwear company with a future. A year ago I would not have recommended joining the company but I do now.

Advice to Management

The regular updates work! I genuinely feel the improvement already.

Pros

1. Barista downstairs in the mornings!
2. Everyone is super nice
3. The opportunity to work for a company that revolutionized the retail world... it's hard to find a brand now that doesn't have some form of a "give"
4. Plenty of adorable dogs to pet in the middle of your stressful days

Advice to Management

Make sure you do whatever you can to retain your best and brightest. Stop pointing the finger at other parts of the organization and take accountability for your own department. The business needs a lot of work. I'm rooting for it!