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ThinkTank Learning

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ThinkTank Learning reviews

3.2

55% would recommend to a friend

(131 total reviews)

Steven Ma

62% approve of CEO

53% positive business outlook

ThinkTank Learning has an employee rating of 3.2 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ThinkTank Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

131 reviews
1.0
Jan 3, 2015

Worst Job Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with smart students and other hard working teachers. If you are desperate for a job.

Cons

I read the reviews on Glassdoor and even discussed it with other new employees as we were being trained. I am happily employed as a teacher with another organization and regret giving Think Tank Learning a try because I thought it had great potential in a growing market. This company is in trouble because it lies to clients and employees; cheating people is bad business. Read the other reviews, I am not the first employee to feel absolutely cheated. Where can all the students voicing their complaints? I thought it was odd when my manager asked me to write a positive review of the company a few months ago, and I think she meant well, but it seems most employees with good intentions are undercut by other managers. Managers are in competition over a highly-transient teaching and consulting staff, management makes promises in the sales process that cannot be delivered. The problem of the company is making far too many promises they cannot keep. I watched good teachers put in terrible positions and good students inspired by disingenuous promises. When management guarantees a client admission to an Ivy League school, they pressure teachers and consultants to produce results or suffer the consequences. Do you want to be the teacher faced with the ethical decision whether to write a student's essays for college admission or not? At Think Tank Learning, your bonuses and evaluations depend upon making promises that you cannot keep and than being forced to decide whether to help these clients cheat or not. I left this company angry that such an unethical company as Think Tank Learning exists. I want to be sensitive that this is a company that serves primarily Chinese clients. I was excited by this opportunity, and expected a difference work ethic; however, if you expect to grown in the United States, Business Ethics 101 is required. I am sure the company is clever enough to earn an A in class without really learning anything about managing an honest, decent, ethical business. I read Confucius say that you may cheat an honest man, but do not make a fool of him. 你可以欺骗一个诚实的人,但不出丑了他

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ThinkTank Learning Response
11y
As an Executive at ThinkTank Learning, I appreciate your comments. It's unfortunate that you are no longer an employee at TTL, as you would be unaware of our attempts to listen to staff, and as a result, implement changes that create a healthy work environment for all. In regards to your specific comments about unethical behavior, if these events actually occurred, its unfortunate that you did not bring these accusations to my attention, as they would have been dealt with accordingly. As you know, we are a fairly large company with over 200 employees. Although we attempt to hire employees that meet high ethical standards, it is possible that we failed in regards to your employment and that of the person that recruited you. That said, we wish you all the best.
1.0
Jun 4, 2014

Not quite the land of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a nice environment to work in. As you start to work here, you find out that this is the kind of company that you do not want to work for because getting a raise is nearly impossible. You come to find that working at McDonalds.

Cons

People like the management team go on thinktank to cover themselves by writing good reviews. Yea... land of opportunity? They only say that because they're up there while everyone else below them are still struggling to expand with what seems like an expanding and growing company. Those are just facades; nothing real. Going back to my McDonalds example, I dont see anyone happy in this company. With crappy pay, working at McDonalds would be more rewarding because you're at least giving people a smile. Right here, you're taking money from hard working parents and their children are depressed they're working their butts off to what may not even be a guaranteed college admission... Although the company guarantees it.

1.0
Dec 29, 2014

Unethical management and fundamental mismatch for Bay Area

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are really very few pros to write about. I suppose they try their best to conform to California Employment Law.

Cons

There are way too many cons to write about. But if I could condense it to one word, it would have to be 'dishonesty.' The company simply does not treat its employees with an ounce of good faith, and this makes it very difficult for me to recommend any person seeking employment to even consider this company for anything other than a temporary position to pay the bills while you look for something better. Upper management is largely absent. Middle management is highly motivated to maintain the status quo, which is mediocre and slow. The company operates like a traditional Chinese company, which is culturally very different from Silicon Valley startups. Rather than focus on driving efficiencies, the company emphasizes "the grind." Not only are long hours encouraged, they are tracked. Using computer monitoring software and in-office cameras, middle management tracks how much every tutor, teacher, consultant works and uses this data to find excuses to either fire employees, demote sales managers to assistants, or even withhold bonuses (despite achieving pre-set targets). As a result, employees feel the need to constantly play defense and watch their back rather than work for the benefit of the company. TTL will probably dismiss these comments as nothing more than "disgruntled employees venting" like they always do.

Viewing 1 - 3 of 131 Reviews

Glassdoor has 141 ThinkTank Learning reviews submitted anonymously by ThinkTank Learning employees. Read employee reviews and ratings on Glassdoor to decide if ThinkTank Learning is right for you.