True Value Reviews | Glassdoor

True Value Reviews

Updated April 14, 2017
190 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
True Value CEO John Hartmann
John Hartmann
61 Ratings

190 Employee Reviews

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Pros
  • Opportunity to learn a lot of operations of a retail hardware store (in 8 reviews)

  • Work-life balance is phenomenal (in 6 reviews)

Cons
  • It's essentially a dead end job with minimal room for advancement (in 5 reviews)

  • Not a lot of room for growth unless you are willing to relocate to Chicago to work at headquarters (in 5 reviews)

More Pros and Cons

  1. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Punta Gorda, FL
    Former Employee - Sales in Punta Gorda, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at True Value (More than 3 years)

    Pros

    Great place to work. Would go back.

    Cons

    Too small to advance since mom & pop owned.

    Advice to Management

    It is too bad you needed to close.


  2. "Group Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Manager in Sacramento, CA
    Former Employee - Group Manager in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at True Value full-time (More than 3 years)

    Pros

    family owned, locally run, not a box store

    Cons

    retail means you never get time off!

    Advice to Management

    N/A


  3. "It's a job, not a career. Mediocre company not ready to change or take risks to catch up with the competition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at True Value full-time (More than a year)

    Pros

    Great with corporate social responsibility
    Relaxed work environment in the corporate office
    Some training opportunities and tuition reimbursement
    Effective CEO

    Cons

    Inefficient processes in DCs
    Old school management
    Excuses rather than producing solutions
    Office politics
    Culture training and the new strategy has no future

    Advice to Management

    Embrace the change and take more risks


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  5. "Amazing. I love how much of a family it is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Jamestown, NY
    Current Employee - Cashier in Jamestown, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, caring employees, friendly, dedicated staff, willing to teach you the ropes. There are so many pros to working here

    Cons

    Honestly there aren't any cons. It's a great job to work for and if there is an issue they fix it right there.


  6. "Well Rounded Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mars, PA
    Current Employee - Customer Service Representative in Mars, PA
    Recommends
    Positive Outlook

    I have been working at True Value part-time (More than 5 years)

    Pros

    Learn oral skills and multitask management

    Cons

    Does not have Benefits or steady shifts

    Advice to Management

    Business will continue to thrive with the current management


  7. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Buckeye, AZ
    Current Employee - Anonymous Employee in Buckeye, AZ
    Recommends
    Neutral Outlook

    I have been working at True Value full-time

    Pros

    Works with schedules. .

    Cons

    In old town Buckeye, AZ.

    Advice to Management

    Good


  8. "True Value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Planner in Elmhurst, IL
    Current Employee - Inventory Planner in Elmhurst, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at True Value full-time (More than 3 years)

    Pros

    Great work culture and collaborative throughout each department. Common goal is known and each group works for it along with individual goals.

    Cons

    Future career path can be hard to define in certain areas. Would be better if path was defined easily for each department.


  9. "Decent workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SALES CLERK in Kansas City, KS
    Current Employee - SALES CLERK in Kansas City, KS
    Doesn't Recommend
    Negative Outlook

    I have been working at True Value part-time (Less than a year)

    Pros

    Flexible hours, not a bad first job

    Cons

    Bad culture, disconnect between management and sales

    Advice to Management

    Listen to the department managers


  10. "Merchandise Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, NH
    Current Employee - Anonymous Employee in Manchester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at True Value full-time (More than 3 years)

    Pros

    Very good management, competitive pay rate that goes up after probation period, pay rate increases after three month and then two months after three months and it rises to full rate that is 20.35 after eight month

    Cons

    Can hectic sometimes, constantly moving and lifting heavy objects all the time


  11. "No complaints"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Mellow management, lots of opportunities to do different things

    Cons

    Customers expect you to know absolutely everything about home repair and construction


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