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Valant Reviews

Updated May 6, 2021

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Found 30 of over 30 reviews

3.3
55%
Recommend to a Friend
75%
Approve of CEO
Valant President and Chief Medical Officer David Lischner (no image)
David Lischner
14 Ratings
  1. 5.0
    Former Employee, more than 3 years

    Great Career Growth With Consistent Support

    Apr 21, 2021 - IT Systems Administrator in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is many things I could say are pros but these are my top 5 items that have made me feel they are worth a high score: - Friendly/Professional communication throughout with great follow through - Career growth potential, if you want to work towards a goal in any field they 100% support and help mentor to grow - Competitive Pay, PTO and Benefits - Supportive leadership from Manager to CEO, always available to help with goals and supporting you succeed - Work/Life balance is key and there is lots of drive to ensure your mental health is cared for

    Cons

    There honestly is only one and it is the reason I moved on from Valant - Medical coverage is Great if you are single however having a family the medical coverage is very expensive and limited.

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  2. 3.0
    Former Employee, more than 1 year

    Great people, growing company

    May 6, 2021 - Account Executive in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    solid people to work with, no issues with anything on the personnel side.

    Cons

    Didnt have an attractive enough benefits plan in comparison to others in the market Product had issues keeping up with the market, and a lot of pain came from that into the sales team not being able to keep up with the market

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  3. 5.0
    Former Employee

    Great people who care deeply about the customer .

    Mar 21, 2021 - Leadership 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Valant has built a great product specifically for behavioral healthcare. Their technology transition will pave the way forward for greater innovation and value. The team is passionate and talented.

    Cons

    The recent technology transition has been difficult - thankfully they are finally emerging.

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  4. 3.0
    Former Employee

    Impactful Mission

    Feb 26, 2021 - Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Making a difference in the lives of many.

    Cons

    Not great tech leadership or vision, but extremely good behavioral healthcare industry knowledge.

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  5. 2.0
    Former Employee, more than 5 years

    Extremely frustrating

    Aug 28, 2020 - Client Facing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People working there are all very nice and genuinely believe in the product they're selling.

    Cons

    Team has a strong camaraderie because the product is a mess and seems to take five steps backward every time they take one forward, necessitating long hours of drinking together and complaining about management. Executive team is constantly trying to push and push expectations to clients further out to get themselves out of hole they've dug themselves into. CEO is a nice person but obviously struggles with running a business, has a very laissez faire attitude toward missed product release deadlines, seems to feel he can just keep pushing dates back and then gets confused when people cancel. Company had a great opportunity to be at the forefront of the industry for years to come, but now will unfortunately fill that same amount of time repairing client relationships and their own reputation as a trustworthy company.

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  6. 5.0
    Current Employee, less than 1 year

    So glad I joined this company.

    Nov 14, 2019 - Revenue in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I started at Valant three months ago, and it has so far been an amazing experience. The people here are so invested in both the company, and the product, and most importantly, the customers, that it is inspirational every day. It is also an honor to be working for a company who's product is designed to help Doctors achieve their goals of improving the lives of their patients, and knowing that we are part of making a positive difference. In addition, our customers are very passionate about our software (and demanding in a good way) - showing that what we do really matters to them and their clients. The size of the company is large enough to be organized, and small enough to know everybody. Lastly, the downtown location is really great, creates a lively environment both within and outside the company's doors.

    Cons

    It has been quite a year in 2019, as the company has undergone some significant changes, with new ownership, and with a return to the core of what the product is and who it is for. This has meant some significant changes. In addition, there are significant growth goals moving forward, driving yet more change. Valant is not a place for people who are change resistant and want to do the same thing everyday.

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  7. 1.0
    Former Employee

    Terrible Company

    May 21, 2020 - Accounts Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Other than the office location, there aren't any 'pros'.

    Cons

    Management is practically non-existent. Little to no management experience, disorganized, and severe lack of proper communication. The hiring manager continually referred to themselves as a 'Big B----' and I would not disagree. Since 90% of Valant's management team has been internally promoted into these positions, entitlement seems to be a severe issue as well. Additionally, client complaints are through the roof. Leading to an everyday flood of calls, backed up 'complaint/IT tickets', and subscription cancelations.

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    3 people found this review helpful
  8. 5.0
    Current Employee, more than 5 years

    Great Culture, Excellent People

    Aug 23, 2019 - Administrative in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone at Valant is extremely hardworking and exceptionally friendly and welcoming. This group of co-workers feels more like a family. We all strive to achieve our goals to further the reach of the company and help Valant realize it’s mission of providing exceptional SAAS EHR to our customers. Generous PTO, fully paid Medical and Dental. Paid ORCA pass.

    Cons

    Not an outlined telecommute schedule - no 401k match to-date

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    1 person found this review helpful
  9. 2.0
    Current Employee, more than 1 year

    Poor management, no transparency, felt like we were selling Vaporware for 3+ years

    Apr 24, 2019 - Anonymous Employee in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good office location, nice coworkers, decent PTO, used to have free snacks , decent work life balance

    Cons

    * The company wasted millions of dollars trying to develop a product that didn't ever go live, all while promising staff and customers of a go-live schedule that never came to fruition. * High turnover in tech support leading to untrained specialists and unhappy customers * Middle and upper management often did not have formal management training, which was obvious. * Poor pay if you do not negotiate a high salary to start with. * Company consistently has "no budget" for raises or promotions, meaning your career will stagnate here if you stay for longer than 2+ years * No 401K match

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    2 people found this review helpful
  10. 4.0
    Current Employee, more than 3 years

    Feel-good company

    Apr 29, 2019 - Anonymous Employee in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Compact company where everyone is available to listen to you. - Mostly emotionally mature people - 100% covered transportation card (Orca) - Health, Dental, and Vision - Free coffee and snacks Not afraid to come to work every Monday. Here people really try to work as a team for the benefit of the customer.

    Cons

    - No 401k match - Small company where you have to wear many hats.

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