Valant Reviews | Glassdoor

Valant Reviews

Updated Apr 29, 2019

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Found 23 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
81%
Approve of CEO
David Lischner
12 Ratings
  1. Featured Review
    Helpful (4)

    "Growing company with high values and big dreams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President of Engineering in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valant full-time for more than 3 years

    Pros

    Everyone can make a difference The market is ripe for great software Strong company vision and values Company of heroes Fun and supportive culture Remote friendly

    Cons

    Office space could improve Growing pains with communication and responsibility

    Valant2018-10-04
  2. "Feel-good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Valant full-time for more than 3 years

    Pros

    - Compact company where everyone is available to listen to you. - Mostly emotionally mature people - 100% covered transportation card (Orca) - Health, Dental, and Vision - Free coffee and snacks Not afraid to come to work every Monday. Here people really try to work as a team for the benefit of the customer.

    Cons

    - No 401k match - Small company where you have to wear many hats.

    Valant2019-04-29
  3. "Poor management, no transparency, felt like we were selling Vaporware for 3+ years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Valant full-time for more than a year

    Pros

    Good office location, nice coworkers, decent PTO, used to have free snacks , decent work life balance

    Cons

    * The company wasted millions of dollars trying to develop a product that didn't ever go live, all while promising staff and customers of a go-live schedule that never came to fruition. * High turnover in tech support leading to untrained specialists and unhappy customers * Middle and upper management often did not have formal management training, which was obvious. * Poor pay if you do not negotiate a high salary...

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    Advice to Management

    Start investing in your talent and your employees instead of funding useless marketing tactics and chasing product ideas that lead to nowhere. Be more transparent about what your goals are for the company in 1, 2, 3 years. Get upper management and leadership that who are trained for those roles and have experience growing a software company.

    Valant2019-04-24
  4. "Poor management and no transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Valant full-time for more than a year

    Pros

    Office location was good and most of the coworkers were good to work with.

    Cons

    Company's vision was very unrealistic. Upper management had no idea what they were doing and had very little industry experience, leading to a product that did not work well. There was a lack of communication between the customer side and product side which made it difficult to give and receive product feedback.

    Valant2019-04-13
  5. Helpful (2)

    "Don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Valant full-time for more than a year

    Pros

    Inspiring mission, wonderful team members.

    Cons

    Leadership (or lack there of). This leadership has time and again set impossible expectations to customers which were never aligned with reality. Several talent left the company. Unsure of its path ahead.

    Valant2019-03-13
  6. Helpful (4)

    "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Valant full-time for more than a year

    Pros

    employees are fun and kind

    Cons

    management is terrible. completely disorganized, incapable of setting proper roadmap and sticking to it, nonexistent communication

    Valant2019-03-11
  7. Helpful (4)

    "Has a lot of growing up to do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Negative Outlook
    No opinion of CEO

    I worked at Valant full-time for more than a year

    Pros

    Good pay Welcoming/friendly environment Good benefits Casual environment

    Cons

    Insanely disorganized Lack of management Poor communication Written policies are virtually nonexistent. No one seems to be 100% certain about what’s going on, at all times.

    Advice to Management

    Try to anticipate departments needs ahead of time. Stop trying to cut corners. Understand the value of all the customer experience departments and properly staff them.

    Valant2019-01-15
  8. Helpful (4)

    "Support is a dead end."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Valant full-time

    Pros

    Not a single one. Can't wait to get out of this place.

    Cons

    No communication Management doesn't follow through with anything They expect us to be okay lying to providers.

    Advice to Management

    Clean house and hire some people who don't think its completely normal to lie to the customer on a regular basis.

    Valant2018-11-29
  9. "Bright Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Valant full-time for more than a year

    Pros

    Valant is well positioned to own on a bigger share of a large market with modern software, engaged employees and a crisp go-to market strategy. Existing customers are loyal.

    Cons

    Some recent turnover of employees has been a challenge but the company is continually recruiting new talent who bring with them fresh ideas and energy.

    Valant2018-09-30
  10. Helpful (6)

    "A Cautionary Tale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President Engineering 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Valant full-time for less than a year

    Pros

    Casual work environment with little oversight or structure.

    Cons

    Lack of leadership. Senior management is chasing money, lack of middle management and technical vision. Heavy use of offshore contractors that are widely dispersed makes working hours difficult. Fundamental security issues still unresolved with no plan to address. High turn-over of technical leadership is a warning indicator (3 leaders, less than 2 years).

    Advice to Management

    Commit to technical leadership, establish a technical vision and execute, reduce reliance on offshore contributors.

    Valant2018-09-28
Found 23 reviews