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Viator

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Viator

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Viator Reviews

Updated Oct 18, 2022

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Found 150 of over 168 reviews
3.7
69% Recommend to a Friend
Viator President and CEO  Stephen Kaufer
84% Approve of CEO

Found 150 of over 168 reviews

3.7
69%
Recommend to a Friend
84%
Approve of CEO
Viator President and CEO  Stephen Kaufer
Stephen Kaufer
9 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 5 years

    Great place to work

    Sep 15, 2022 - Associate Director of Finance in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growing business with lots of opportunity and good culture.

    Cons

    Fast paced environment requires employees to adapt to continuous change.

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 3 years

    Love this palce

    May 17, 2022 - Customer Service Specialist in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, the time off and the staff

    Cons

    Some management can need improvement

    Continue reading
    Be the first to find this review helpful
  3. Join the Viator team
    See Our Latest Jobs
  4. 4.0
    Former Employee, more than 3 years

    Good work environment

    Mar 21, 2022 - Customer Care Representative in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people Great benefits and bonuses

    Cons

    Job can get repetitive Every year we were given more work

    Be the first to find this review helpful
  5. 4.0
    Former Employee, more than 3 years

    Fun perks, overall good culture

    Jan 17, 2022 - Associate Account Manager in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun coworkers, nice office space, perks like free lunches and ability to work from home

    Cons

    Not much room for advancement. Not all account managers have the same responsibilities, depending on what team they’re on or who they report to, which doesn’t seem fair or consistent.

    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Inclusive, Forward-thinking, Fast-moving, Motivated and Passionate Team

    Dec 9, 2021 - Communications Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The team at Viator is nothing short of amazing. Their passion for what they do is evident from day one. They're very welcoming to new talent and are both eager and excited to continue improving their offering to travelers around the world.

    Cons

    To date, nothing to offer in the "Cons" column. I'm very happy with my choice to join the Viator team.

    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 3 years

    Great company and benefit little room for advancement

    Jul 15, 2021 - Sales Representative in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and management. Flexible

    Cons

    Really hard to move up.

    Be the first to find this review helpful
  8. 4.0
    Former Employee

    great place to work

    May 10, 2021 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun and good people and environment

    Cons

    id say since its 24/7 - you can end up with unfavorable job shifts

    1 person found this review helpful
  9. 4.0
    Former Employee, more than 3 years

    Great manager

    Apr 5, 2021 - Quality Assurance in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    QA team is perfect. Director of call center has a heart of gold. Great benefits

    Cons

    More jobs abroad, less job opportunities for US. Training in different positions that are not always suited for you

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    Great company

    Mar 2, 2021 - Recruiter in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work at and grow in

    Cons

    Slower moving company that could be a bit more innovative

    Be the first to find this review helpful
  11. 3.0
    Former Employee

    The work was great.

    Feb 23, 2021 - Customer Service Representative (CSR) in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Before all the changes it was great.

    Cons

    after all the changes it wasn't great No flexibility

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 150 Reviews
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Viator Reviews FAQs

Viator has an overall rating of 3.7 out of 5, based on over 168 reviews left anonymously by employees. 69% of employees would recommend working at Viator to a friend and 62% have a positive outlook for the business. This rating has improved by 16% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Viator employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Viator. This rating has improved by 3% over the last 12 months.

69% of Viator employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Viator 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Viator to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.

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Glassdoor has 168 Viator reviews submitted anonymously by Viator employees. Read employee reviews and ratings on Glassdoor to decide if Viator is right for you.