WebPT Reviews | Glassdoor

WebPT Reviews

Updated April 8, 2019
102 reviews

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4.1
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Nancy Ham
51 Ratings

Employee Reviews

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Pros
  • "Casual dress code, and I had flexibility in my position to work from home or adjust my schedule to attend appointments or whatnot" (in 10 reviews)

  • "Very comfortable work environment" (in 11 reviews)

Cons
  • "We don't have unlimited PTO :)" (in 3 reviews)

  • "No company is perfect, but WebPT sure tries to strive towards a high standard of excellence" (in 2 reviews)

More Pros and Cons

  1. Featured Review

    "Best company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Current Employee - Software Engineer in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at WebPT full-time (Less than a year)

    Pros

    The overall culture and people you work with. There is no micromanagement so it makes working those extra hours more rewarding since it's not really expected. Being able to work with new things and the management is stellar since they pay attention to the ideas you put on the table.

    Cons

    The drive? I don't really have anything to complain about working here except that it's about 20 miles from where I live.

    Advice to Management

    Keep up the good work!


  2. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA Analyst
    Former Employee - Senior QA Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebPT full-time (Less than a year)

    Pros

    Very smart people here and fun to work with. Great environment!

    Cons

    Not much to say here, was fun to work at.

  3. "Great Staff"

    StarStarStarStarStar
    Current Employee - Billing Specialist in Portland, ME
    Current Employee - Billing Specialist in Portland, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WebPT full-time (Less than a year)

    Pros

    No micro-managing here, comfy clothes is a PLUS, & staff is always willing to help each other on anything

    Cons

    Benefits aren't the best & lots of nicotine users have flared up my allergies

    WebPT Response

    Mar 5, 2019 – WebPT

    Thank you for your feedback! Keep up the good work.


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Phoenix, AZ
    Current Employee - Customer Service in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebPT full-time (Less than a year)

    Pros

    The work environment is really relaxed. Dress code is casual.

    Cons

    Cold in certain areas of the warehouse building.


  5. "WebPT is an awesome company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at WebPT full-time

    Pros

    Working at WebPT has been an amazing experience so far. The people are great and genuinely want you to succeed. I can't say enough good things about the culture. You are given the freedom to do your job without being micromanaged. There are a lot of volunteer opportunities where you can give back to the community. Unlimited PTO for salary employees, casual dress code, dog-friendly environment, and a beautiful newly renovated building. If you're looking for an amazing company that encourages career advancement, WebPT is it.

    Cons

    No cons that I can think of.


  6. "Really Great Place Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Phoenix, AZ
    Current Employee - Sales Development Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebPT full-time (More than a year)

    Pros

    Very fun team outings, competitive benefits, flexible schedules, occasional food supplied, good pay, happy people in the office, very talented minds to bounce ideas off and learn from.

    Cons

    Fair amount of turnover in some departments, not enough entire company events or ways to get to know everyone.

    Advice to Management

    Keep working hard on making the people happy, you are doing a wonderful job!


  7. "Billing Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Success Manager in Phoenix, AZ
    Current Employee - Billing Success Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebPT full-time (Less than a year)

    Pros

    The people! The culture here is the best that I've worked for; I feel that my immediate co-workers and supervisors genuinely want me to succeed & do their best to help me do so. Excellent benefits, with the opportunity to grow in my career. I have seen many a problem be discovered, addressed, and resolved in a short amount of time, meaning I have seen with my own eyes COMPLAINTS be FIXED. That's kind of a big deal. Working in the PT field for almost 2 decades, I was aware of WebPT long ago - now that I am a part of the team, it is easy to see why they are such a highly recommended product & company.

    Cons

    There has been a LOT of change in 2018 - I came in at the tail end of it. This makes some areas of the job a bit unorganized & can come off as chaotic. However, I highly anticipate this to balance out in 2019, when the changes have settled.

    Advice to Management

    Keep listening to your employees. They not only make your business work, they are the mouthpiece for your members.

  8. "Great Company with Nice Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebPT full-time (Less than a year)

    Pros

    Nice office, friendly people with a fun and creative work environment... modern office equipment, technology, devices... competent leadership... competitive pay and benefits, overall great!

    Cons

    WebPT is a fast-growing small-ish sized company so there is quite a bit of change as a result of the growth, but it's a good problem to have in my opinion

    Advice to Management

    Good work :-)

    WebPT Response

    Oct 29, 2018 – WebPT

    Thank you for your comments. We at WebPT are excited hear your enthusiasm!


  9. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMR Support in Phoenix, AZ
    Current Employee - EMR Support in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at WebPT full-time (Less than a year)

    Pros

    Friendly/fun work environment, easy to talk to management, extensive training, free coffee, no dress code, good pay, company parties, dog friendly workplace, no late or weekend shifts, Food trucks every week, Desks that are adjustable so you can either stand or sit whenever you want to, I can go on and on.

    Cons

    So far none that I can think of

    Advice to Management

    Keep up the current training process for support! Keep up with employee reviews, they are so important. :)

    WebPT Response

    Nov 2, 2018 – WebPT

    Thank you for sharing WebPT's Culture. Don't forget to refer your friends to join your team!


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager
    Current Employee - Product Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebPT full-time (Less than a year)

    Pros

    Like most companies this size, your experience might vary based on the department you work in. Personally, I work on the Product team and couldn't be happier.
    -great company culture
    -most competent and fair leadership team I've ever worked with
    -I am encouraged to share ideas
    -freedom to have a work/personal life balance
    -supportive, fun, and very talented colleagues

    In the healthcare IT/EMR industry, WebPT is really one of a kind as far as how they treat their employees and their customers, and for that reason (and many more) I am really proud to work here.

    Cons

    No major cons that I can think of

    Advice to Management

    It would be nice to have more transparency around potential for yearly bonuses, raises, and continuing education opportunities.
    Maintain the awesome culture! I love it here.

    WebPT Response

    Oct 23, 2018 – WebPT

    Thank you for your feedback!