Workplace Options Reviews | Glassdoor

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Workplace Options Reviews

Updated December 14, 2017
132 reviews

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2.6
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Workplace Options CEO C. Dean Debnam
C. Dean Debnam
12 Ratings

132 Employee Reviews

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Pros
  • Honestly, the free coffee everyone talks about in the pros section is pretty bad coffee (in 11 reviews)

  • Decent pay for entry-level positions (in 7 reviews)

Cons
  • Somewhat stressful (at times) call center (in 7 reviews)

  • Hard work is not appreciated or aknowledged unless you have one of the select good TLs; upper management will not do this (in 7 reviews)

More Pros and Cons

  1. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Workplace Options full-time (More than a year)

    Pros

    Global exposure, recognition for job well done, excellent IT systems, wonderful colleagues, love my manager, good initiatives on employee well-being - wellness challenges, EAP support, free fruits and coffee, etc

    Cons

    Not paid enough for the hardwork put in - not for all teams, communication about what is happening in the org from upper management down.

    Advice to Management

    Continue working on communication, better pay for those who really deserve it


  2. Helpful (1)

    "Plenty of opportunities, but unreasonable demands"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Workplace Options full-time (More than 5 years)

    Pros

    - Promotes from within
    - Lots of opportunities to advance

    Cons

    -High expectations without providing the necessary resources
    - unreasonable workloads

  3. Helpful (1)

    "It's a call center."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Workplace Options full-time (More than 5 years)

    Pros

    Interesting work, a company that promotes from within, growth opportunities for entry-level employees, nice coworkers, good wellness and health insurance benefits, convenient location.

    Cons

    You will constantly be asked to work harder and will be lucky to receive a miserly raise every few years.

    Advice to Management

    Demonstrate your claim that you value employees by hiring adequate staff and paying them decently.


  4. "Work Life consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake Specialist in Raleigh, NC
    Former Employee - Intake Specialist in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Workplace Options full-time (More than a year)

    Pros

    Great starting salary, benefits were ok but changed over time, great coworkers and supportive supervisors, room to grow and work on other projects, Opportunity to learn about the company and who they help, High ups listen to employees ideas and potentially implement those ideas,

    Cons

    Zero tolerance policy, Micro management from some supervisors, cubicle life, some supervisors play favorites, outsourced jobs and little security to those that have been with the company for a long time, high turn over rates due to burn out. no real resolution to burn out other than short wellness walks.

    Advice to Management

    Provide more opportunity for consultants to work from home if needed.


  5. Helpful (2)

    "Office Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Support Specialist in Racine, WI
    Former Employee - Office Support Specialist in Racine, WI
    Doesn't Recommend
    No opinion of CEO

    I worked at Workplace Options full-time (More than 10 years)

    Pros

    Helping members, my coworkers
    Adequate benefits

    Cons

    Management is untrained the Peter Principle is in full effect. Inconsistent in how discipline is used, favoritism shown in promotions and in basic interactions.


  6. "EAP Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EAP Counselor
    Current Employee - EAP Counselor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Workplace Options full-time (Less than a year)

    Pros

    Great work environment and super supportive co workers

    Cons

    Big brother style company, emotionally draining work.

    Advice to Management

    they are doing their best with the stress they are under too. Maybe more engagement from upper level management with service delivery would be good.


  7. "Great first job after college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work-life Consultant in Raleigh, NC
    Former Employee - Work-life Consultant in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Workplace Options full-time (More than a year)

    Pros

    The schedules they typically offer are awesome, as not many people have to work on the weekends. The job is easy, the pay is decent, and the people are very kind. Still miss working with such great people.

    Cons

    When you are eligible for an "earlier" shift, make sure you put your name on the list as quickly as possible AND make sure you ask for frequent updates regarding the list and where you are in it. I did this for two years and because I never asked about it on the first year, they somehow forgot or lost my name.

  8. "Office admin experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Anaheim, CA
    Former Employee - Administrative Assistant in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Workplace Options full-time (Less than a year)

    Pros

    Good pay
    Laid back owner
    Friendly coworkers

    Cons

    Very political
    Controlling manager
    Racist language
    No accountability
    Obey orders as given by the manager(I was told how to write my resignation letter, and watched while I cleaned my desk, I was told I needed to leave quickly, I am not a criminal)

    Advice to Management

    Stop being so political, no more racist comments about black people, open up to new things


  9. "Mission Good-Priorities out-of-whack"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Workplace Options full-time

    Pros

    Flexibility, good people wanting to do their best, helping people globally

    Cons

    Expanding too fast, lack of professional development and recognition/appreciation


  10. Helpful (3)

    "No job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Raleigh, NC
    Former Employee - Customer Service Specialist in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Workplace Options full-time (More than 3 years)

    Pros

    WPO's mission was something I believed in. The services offered made a difference in the lives of others. The little gym and personal trainers was nice.

    Cons

    No loyality. Poor management. Absolutely no recognition. Restructures are constantly occuring with big layoffs. Scary place to work. No job security.

    Advice to Management

    If your loyal to your employees they might be loyal to you. Plan better.


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