World Manager reviews

3.9

71% would recommend to a friend

(51 total reviews)

Gary Valkenburg

83% approve of CEO

67% positive business outlook

World Manager has an employee rating of 3.9 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Manager employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews
2.0
Sep 16, 2018

Deceitful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location, and great co-workers for the most part

Cons

- They will deceive you to get you in the door, so make sure that anything and everything they tell you in terms of schedule, time-off, "flexibility", earnings, etc... is spelled out point by point in writing. - Repetitive work

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World Manager Response
7y
Thank you for sharing your feedback. We’re sorry to hear you personally felt like this. For future potential World Manager employees, we have very open, fair and transparent letters of offers and contracts for employment. All terms are of course laid out in full. After 13 years of doing business, all job descriptions are crystal clear and expectations are set for the first two months on the job. The only way to not know the allowed time off, or hours of work, schedules etc would be to not read the contract before signing it. Through our most recent engagement survey, this feedback was not shared directly with the business – we have searched again through free text responses in the survey and this specific feedback has not been shared. By sharing it directly with us, we have an opportunity to resolve the issue and make changes. One of our values we hold strong is “respect our people”. We’d like an opportunity to have a respectful conversation around your feedback. Please contact our HR Manager to discuss your concerns, I’m sure together we can build a better understanding and a possible solution to your concerns.
2.0
Jun 29, 2020

Good coworkers, bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- decent PTO - some employees have work from home opportunities (pre-COVID), though not all - decent medical coverage - many good people work here but most don't stay for long - lots of snacks

Cons

- micro management is the name of the game - entire office lives in fear of the CEO's mood changes - high turnover rate because of poor management - few opportunities for advancement - yearly "bonus" at the holidays for most employees will be $100, which after taxes comes out to about $80. A big deal will be made about the person who gets the highest bonus, because said person works their butt off and is so deserving. This person will get $200 - very poor communication throughout the company; very little transparency - odd inner circle of "global leaders" who are told they can't fraternize with "junior staff." Slightly cult-like. - No concern for work-life balance - Shutdown at holidays but forced to use your PTO days for this

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World Manager Response
5y
As Founder and CEO, you can tell by reading all my replies here, I will always call it tight, and if someone posts lies, I will have an honest and upfront reply. I can see a trend with the few negative reviews we get a year. They are always from the staff who were the lowest performers or the biggest drain on the culture of the company. You young lady, who wrote this review are no exception. You were flown from Dallas Texas to Sydney Australia for a 10 day all expenses paid trip to learn from our head office when you started. From the month you returned you became the biggest dark cloud we have had in our office since we opened? You made horrendous false accusations about me as CEO, and when my leadership team did a full investigation, everything you said was false, and you backtracked your statements and attitude blaming it all on your 'personal problems' in your life, and you grocery list of 'issues' you had going on in your head. Not one other person in our company would say they are micromanaged or 'live in fear' of the CEO, or that I have mood swings. But because Glassdoor allows anonymous reviews, you get to make up whatever lies you want and post them with out retribution.... much like the accusations you falsely made while working in our company. In any large company, the only employees that get micromanaged are the employees that are being performance managed because they are such poor performers. You never hit a deadline, and never delivered on the creative tasks you were assigned, so our leadership team was forced to follow up on you every day to ensure you made our brands happy in our community. Regarding trust, you earn trust, it is not given. if you cannot ever hit a deadline, you don't get trust and we don't take you for your word anymore. I know exactly who this is because up until the global crisis we had not lost an employee in this office in nearly a year except for this individual. My previous replies here on Glassdoor reflect our policy of internal promotions from within when warranted and a position comes up. This individual who is complaining here was with us for only a few months, and as our worst performer, and biggest troublemaker in the office, what promotion would there be in that period? Regarding bonuses, the review is again completely wrong, and this employee has no idea what our bonus structure is at all. Junior employees employed under a year do get the smallest bonus. bonuses and pay rises increase based on performance as well as tenure in the company. This year we had the privilege of flying two employees and their families or partner to any holiday resort in the world for a 7 night all expenses paid holiday. Our 10 Global Leaders are some of the most talented individuals I have ever had the opportunity to work with. World Manager is lucky to have them, and they certainly would not be called odd... True, our Global Leaders are not allowed to go drinking after work with any junior staff. The Global Leaders run this company and our offices around the world. They do not drink after hours with junior staff, and this is common place in almost any professional company. For all potential employees looking for employment, read all previous reviews, plus the replies and form your own opinions, vs the lies and embellishments made always by the few low performers who cannot deliver, and lose their jobs. Apply for a role, meet the team, and form your own opinions. Looking forward to meeting you. Gary A Valkenburg Founder / CEO
2.0
Nov 8, 2018

Not challenging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy-going co-workers Casual dress No micro-managing Good location in Plano Good PTO

Cons

No room for advancement Hard product to sell Job is very repetitive. No real challenges, just same thing over and over each day Hours are not bad, but management is very strict on the 9-5:15pm. No clear understanding of the direction in which the company wants to go Management can be misleading Zero Training Emailing all day, every day.

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World Manager Response
6y
We have taken this feedback directly on board over the years and made several changes to the Inside Sales role this review is based on. I do agree this is a very challenging role as the entry level sales position. In our early years we did not have official sales training programs and the teams were taught the techniques I personally used to build the business to where we got to in the market world wide. However, in early 2018 we implemented much more professional sales training programs for our sales teams in all regions. We opened our US office in 2013. The first Inside Sales role we ever had is now our VP of Sales for North and South America. Two of the other first three inside sales people we hired are now National Managers in our Canadian and US regions. There is ample room for promotion from within, but it takes time, dedication, and an outstanding work ethic to get promoted to our top positions within the company. World Manager has been able to remain in business for over 13 years now and open offices all over the world because we internally promote the outstanding players to the top, and we are always tweaking our Leadership style to meet the new demands we face in business. As the Founder of World Manager I have set many lofty goals to take my company from a desk beside my bed to being a global leader in our industry. I openly admit I have probably made more mistakes than any one in the history of business to get to where we are today. But my belief is, as a team we can achieve anything if we are all 'rowing in the same direction'. I also believe in swinging big and setting new goals every year. I personally do not always hit all my goals, and there will be lessons learned as we push forward for sure. When I have failed or stumbled along the way, I have stood back up and taken another shot, trying to not make the same mistakes twice. My philosophy is 'outstanding efforts equals outstanding rewards'... Gary A Valkenburg, Founder / CEO
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Glassdoor has 51 World Manager reviews submitted anonymously by World Manager employees. Read employee reviews and ratings on Glassdoor to decide if World Manager is right for you.