Found 45 of over 125 reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "You work from home, they train and answer questions quickly, and the customers and prospects are nice too!" (in 6 reviews)
- "The team at the company is amazing, too." (in 5 reviews)
- "I have as much work as I need through their platform, and I really don't want to write for any other company." (in 3 reviews)
- "There are always new clients waiting when old ones leave." (in 3 reviews)
- "One of the beasts writing platforms which provides better opportunities and helps in improvement." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of WriterAccess and is not affected by filters.
- 5.0Jan 6, 2022Freelance WriterCurrent Employee, more than 5 yearsSaint Louis, MO
I've been working through the platform for about six years, full-time for the past few. It's well worth the fee to have the great convenience of having a bustling agency bringing an abundance of good clients to me. The system makes it easy for writers to work remotely with the agency's clients in placing and receiving orders, communicating instructions, transmitting content submissions, handling revisions, managing deadline dates, processing payment transactions, bookkeeping, etc. There is a full-scope help desk, extensive training opportunities, and other support for writers. They have a truly amazing team of consistently very friendly, helpful, reliable, and highly-effective client services professionals, an exceptionally powerful, practical, intuitive, state-of-the-art software platform, and an extraordinarily skilled and responsive in-house tech team. Working through this platform with its excellent team has provided a great opportunity for me to earn at home doing work I enjoy with a dependable group of welcoming, sharp problem solvers. The enormous success of the company proves the management's leadership value and business development and growth skills and talent. I don't see what more I should expect from the experience of writing for clients on an online platform of this kind.
Nothing much to complain about.
- 3.0Jun 16, 2023Sports JournalistCurrent Employee
WriterAccess editors are often fairly reasonable when I contacted them. Some of the clients are reasonable, as well, and many of the orders are fairly simple to complete.
WriterAccess introduced an AI content checker tool that does not provide accurate results. They did so without really taking writers' concerns into account. Additionally, this will confuse WriterAccess clients, since they will request needless revisions of orders based on the incorrect results of the AI content checker tool. This will inevitably lead to writers leaving WriterAccess to avoid having to spend time rewriting content that they did not write using an AI.1
- 1.0Apr 10, 2023WriterCurrent Employee, more than 3 years
Loyal Clients (until management takes that away)
This used to be a great platform with lots of clients and good pay (although their 30% fee is ridiculous). Now management is cracking down on writers and micromanaging even though their writers are NOT employees, we are contractors with other commitments. Yet somehow we are expected to drop everything and cater to client's unreasonable demands and expectations. They'll drop your account and pretend they know nothing about it. Pretty soon they'll have no writers left that do extra work for them. Also implementing a new AI detection system, which half the time finds human-written content (written in a professional voice) to be AI and you get punished for it.3
- 4.0Apr 28, 2023Freelance WriterCurrent Employee
I have some long-term clients, and plenty of flexibility. I determine which jobs I choose, and set my own schedule.
Communication between management and workers is poor at time. Also they are attempting to implement an AI detector, which is extremely inaccurate.
- 4.0Apr 3, 2023Content WriterCurrent Employee, more than 5 yearsLos Angeles, CA
One of the beasts writing platforms which provides better opportunities and helps in improvement.
Many candidates apply for writerAccess so there is tough competition
- 1.0Nov 7, 2022WriterCurrent Employee
None. I have nothing good to add.
1. The company dose not like you to call for assistance. 2. The client is always right, despite red flags. 3. The pay is well below industry standards. 4. The company has a culture built around the founder and is toxic since the recent merger. 5. The company will present a well-meaning attitude towards writers, but if you fall out of line with anything, management will drop your account. 6. Management is unavailable for writers when problems occur.3
- 2.0Apr 25, 2022Account ManagementFormer Employee, more than 3 yearsBoston, MA
The employees I worked with here were absolutely fantastic and beyond dedicated to the success of the company!
The upper management has no respect for personal boundaries and asked the team on numerous occasions to work on weekends. If you called out sick or used vacation days, upper management was passive aggressive about taking time off and had no regard for anyone's mental health, particularly during the pandemic. There are also no benefits aside from your standard 2 week's vacation - their healthcare place is atrocious.7
- 5.0Dec 2, 2021Content WriterCurrent Employee, less than 1 yearAustin, TX
I've been working with WriterAccess for about 3 months and in that time I've grown to absolutely love the platform. It's much easier to navigate than Upwork. It offers instant or weekly pay once the articles you submit are accepted and there is a plethora of writing types you can do: sales landing pages, book reviews, book editing, product descriptions, blog posts, and more. Though I'm a seasoned writer with more than ten years of experience, there are different tiers of writing available based on expertise, so it's ideal for college students or recent grads looking to fill out a portfolio, too.
Clients can sometimes be slow to respond, but mostly they're on it if you have any questions!3
- 5.0Dec 2, 2021Content WriterCurrent Employee, more than 8 yearsBaltimore, MD
If I had to make a list of all the benefits that come with working with WriterAccess, the folks behind the scenes would undoubtedly be right at the top. Working on the Internet is a little strange by its very nature. But if I have a question, they have an answer. If I have a problem, they have a solution. Their warmth - coupled with the freedom and flexibility that comes with such a working arrangement - make me grateful that I was welcomed into this opportunity on a daily basis.
The hours can be a little long... but then again, I'm as equally responsible for that as anyone.
WriterAccess Reviews FAQs
WriterAccess has an overall rating of 3.2 out of 5, based on over 125 reviews left anonymously by employees. 49% of employees would recommend working at WriterAccess to a friend and 22% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.
49% of WriterAccess employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated WriterAccess 3.3 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.