Zep Reviews | Glassdoor

Zep Reviews

Updated February 23, 2017
115 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
42 Ratings

115 Employee Reviews

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  1. "Zep Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Glendale Heights, IL
    Current Employee - Inside Sales in Glendale Heights, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zep full-time (More than a year)

    Pros

    -Large book of business
    -Commission on every sale
    -Great Comp plan with uncapped commissions
    -Friendly and helpful selling environment
    -Yearly Bonus
    -No Cold Calling, all your accounts purchased in past
    -Large sku of products to sell that work and customers want...over 11,000 items

    Cons

    -Smaller office which means not a lot of room for advancement
    -Suburban office

    Advice to Management

    -Could use more support from Marketing...communication, promotions and new product launches


  2. "Marketing Communications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marietta, GA
    Former Employee - Anonymous Employee in Marietta, GA
    No opinion of CEO

    I worked at Zep full-time (More than 10 years)

    Pros

    Good group of colleagues /peers. Flexible work schedule. Minimal supervision.

    Cons

    Not much room for advancement. Not much value placed on MarCom roles.


  3. "sales and account executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales and Consultant in Bossier City, LA
    Current Employee - Outside Sales and Consultant in Bossier City, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zep (More than 10 years)

    Pros

    flex and own your own business

    Cons

    lack of support and field management

    Advice to Management

    more support


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  5. "Was great for many years ... then"

    Star Star Star Star Star
    Former Employee - Sales Representative in Colorado Springs, CO
    Former Employee - Sales Representative in Colorado Springs, CO

    I worked at Zep full-time (More than 10 years)

    Pros

    I loved it when i started in 1986. It was part of NSI and reps were valued. Yes it was 100% commission and I had to work as a waiter at nights to make ends meet but the freedom to call on who I wanted and not income limits was real promising. I made as much as $86,000 one year.leaving.

    Cons

    But in my 20 plus years with them the culture changed to the point customers were not important. Then the reps weren't important. My old manager was bad and finally got fired within a year of me.

    Advice to Management

    Don't let inside sales steal from the reps that go out door knocking and working to bring in the business. It causes confusion for the customers and conflict in the company.


  6. Helpful (1)

    "Not what it used to be.........out of sorts right now!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Zep full-time (Less than a year)

    Pros

    Good quality products and Brand Recognition

    Cons

    No Training, Upper management and company direction questionable at best!

    Advice to Management

    Figure out what you want to do....and do it right the first time. Don't make promises you do not intend to keep.


  7. "Outside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zep full-time

    Pros

    Before new ownership you had endless freedom and ability to make great money, crazy good money. For 90+ years was a company driven by sales people. Used to be rewarded for hard work. Now every sales rep is making significantly less money as management reduces commission rates about every 6 months.

    Cons

    Now the company is driven by all the old Diversey people. Which means Zep is doomed! Company now has more managers then ever. In fact they can't hire any managers that come from the industry. Basically no training, no support and keep putting policies in place to make job harder. No yearly bonus program (just monthly incentives).

    Advice to Management

    We are beyond fixing. We will be sold as a whole or sold off in parts or spun off/bankruptcy. Any way it goes down, will not be good for average employee.


  8. "Great product, poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    Pros

    The products manufactured by ZEP are top notch. The employee shop allows you to get the best products at a reasonable price.

    Cons

    The leadership was lacking at best. The management seemed to target employees and would work hard to make sure they did not succeed.

    Advice to Management

    Follow the union guide for employee treatment. Don't take things personal and don't act on emotion. Following this advice would decrease the high turnover of middle management.


  9. Helpful (2)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zep (More than 8 years)

    Pros

    Zep has a long history and their breadth of products is immense. This business is unique as the potential customer base is endless.

    Cons

    Zep has experienced a great deal of transition and as such they've changed culture away from employees. New ownership and not being a publicly held company will hopefully help.

    Advice to Management

    Embrace the talent you have instead of looking for new. Applies time, money, and energy in ZEP's sweet spots instead of going to new segments.


  10. "Zep Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Mobile, AL
    Former Employee - Sales Representative in Mobile, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Products. Decent commissions on sales

    Cons

    management seems not to care


  11. "Outside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chemical Sales in Atlanta, GA
    Former Employee - Chemical Sales in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great Industrial Maintanence Products, but would buy from Home Depot instead of direct.

    Cons

    Horrible company, Executive Leadership is very misleading, and does not give ANY respect to associates. I was able to sign a major contract and was fired 2 weeks later, and was not given any reason for termination.

    Advice to Management

    Treat your associates better



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