eClinicalWorks Reviews | Glassdoor

eClinicalWorks Reviews

Updated November 19, 2017
482 reviews

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3.4
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eClinicalWorks President Girish Kumar Navani
Girish Kumar Navani
337 Ratings

482 Employee Reviews

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Pros
Cons
  • Night shift is the only con of this organization (in 67 reviews)

  • Every alternate day your team lead will strictly ask you to stay back may for 3 hours and the best part is you will not get paid for it (in 31 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Westborough, MA
    Current Employee - Sales in Westborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eClinicalWorks full-time (More than 10 years)

    Pros

    One of the most amazing places to work if you are self motivated and willing to take initiative. We operate as a very flat organization, little hoops to jump through and endless possibilities to make a difference. The founders of the company have done something remarkable here and care deeply about those employed, their families and the impact job creation makes on our local economy. Big hearts!

    Cons

    I can't highlight any cons to this environment. It's impossible to be dissatisfied with all the flexibility, independence & support received.

    Advice to Management

    Don't change! Titles don't reflect who you really are and the impact you make everyday. Stay true to what's made us so successful!


  2. "great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    this place has a good working environment

    Cons

    the office needs better training

    Advice to Management

    great

  3. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eClinicalWorks full-time (More than 3 years)

    Pros

    Chances for growing up the ladder is very bright. Very evolving company.

    Cons

    Stay away from Office politics. Pay is lower than the market rate.

    Advice to Management

    Increase Pay rates for roles that are standard market level positions. Option to Work from home on occasions should be made easier than harder.


  4. "Best company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eClinicalWorks full-time (More than 8 years)

    Pros

    Best management! Creative innovations Family environment.

    Cons

    Nothing specific to mention about this.

    Advice to Management

    Keep rocking!


  5. "Technical Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Writer in Westborough, MA
    Current Employee - Technical Writer in Westborough, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at eClinicalWorks full-time (More than 5 years)

    Pros

    Our TL is phenomenal, and our team is one of highest-producing, and hard-working in the company. The atmosphere is still very much that of a start-up, so there's a lot of innovation, always doing/learning something new, and tons of things to do. Lots of horizontal movement if you get bored in one position.

    Cons

    No vertical advancement available. Management doesn't listen to their employees about what they need to do their jobs effectively, especially if what they need might cost more money.

    Advice to Management

    Listen to your employees. When they tell you something isn't working, they need more employees, they need a certain piece of software - give it to them. It's not rocket science.


  6. ""There's a way to do it better -Find it""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eClinicalWorks full-time

    Pros

    Provides great atmosphere to work.
    Provides great incentives,

    Cons

    no personal growth.
    extreme internal politics.

    Advice to Management

    Its a great company with brilliant ideas but figure out the quality employees and encourage them.
    Bad managers are bad for bussiness and even bad for employees.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at eClinicalWorks full-time

    Pros

    Friendly working environment with great product

    Cons

    Very few opportunities for promotion

    Advice to Management

    Keep up the good work

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good leave policies, nice people, good leadership team, nice location, interesting work in healthcare IT

    Cons

    Low pay, not much scope to climb up, outdated technology

    Advice to Management

    Change the food please I'm sick of it


  9. "It was a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eClinicalWorks full-time

    Pros

    If you like to be busy this is the place to work

    Cons

    You have to always look over your shoulder. One word...Micromanagement


  10. Helpful (3)

    "eCW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at eClinicalWorks full-time (More than 3 years)

    Pros

    The software is pretty simply made.
    Easy to learn.
    Lucrative business model as the pricing options are cheap.
    Exposure/Travel -you learn quite a bit on your own outside your job description.

    Cons

    All development is outsourced. (not a con)
    The Product at the end of the day works, just barely. You get what you paid for.
    Not the problem of outsourcing, its the problem with over promising clients with features that don't exist and then taxing the developers to outperform.
    Everyone wants titles and will stop at nothing to get it.
    Reeks of nepotism.

    Advice to Management

    Pay needs to better
    Nepotism needs to stop.
    Fix your bugs.


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