eCollege.com Reviews | Glassdoor

eCollege.com Reviews

Updated May 26, 2017
15 reviews

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2.5
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Matthew Leavy
11 Ratings

15 Employee Reviews

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  1. "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in Denver, CO
    Former Employee - Strategic Account Executive in Denver, CO
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at eCollege.com full-time (More than 3 years)

    Pros

    Culture is lax and work life balance is very easy

    Cons

    Reorganization has crippled them, most of the best people have left

    Advice to Management

    Set a strategy, clearly communicate, drive with focus


  2. "Worst career experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice location. The insurance benefits kick in right away

    Cons

    Constant backstabbing gossip, management behaving utterly unprofessionally and unclear direction

    Advice to Management

    If you expect people to act a certain way, model the behavior yourself. Have some consistent policies.

  3. Helpful (1)

    "Worst job in a lifetime of over 35 of them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Centennial, CO
    Former Employee - Help Desk Technician in Centennial, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eCollege.com full-time (More than 3 years)

    Pros

    Met some cool co-workers, and now I can beat anyone's party stories for the worst things that can happen at a job

    Cons

    First off I will just say that Frontline, the PBS news documentary, did a special on the top 5 most crooked and manipulative online colleges in the country. These are Pearson eCollege's top 5 clients, so you will not have any feeling of doing good in the world while working there.

    But don't worry, you won't be treated like a good person either. In my time there I witnessed the help desk department heads steal time off from employees, frame 2 of them for crimes because they publicly disagreed with the Director, saw two manager sex scandals covered up, and (and this one is my favorite) once almost was trapped in a fire because they turned off the fire alarm in the help desk so we would work through drills. All for $14 an hour. Stupid me for staying so long.

    Oh, P.S., once they released a memo advising employees they were spending too much time in the bathroom, and praising our "best bathroom employees" as examples to follow. So, I take it back, that one is my favorite.

    Advice to Management

    Measuring every employee by mindless metrics dehumanizes them. And once you cross that line, you're capable of treating them as less than human.


  4. Helpful (1)

    "Low Pay, Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Course Content Developer in Denver, CO
    Former Employee - Course Content Developer in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eCollege.com full-time (More than 5 years)

    Pros

    Fast paced environment on the cutting edge of technology

    Cons

    low pay, lots of ladder climbers, grew too fast

    Advice to Management

    listen to your employees, not just the ones who kiss ass


  5. Helpful (2)

    "Interesting Work, Some Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Architect in Centennial, CO
    Current Employee - Software Architect in Centennial, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at eCollege.com full-time (More than 3 years)

    Pros

    Work-Life balance can't be beat. I work for really smart and interesting people. I get to tackle tough problems with modern technologies. Benefits are great, and the office space is in a great place.

    Cons

    Raises are a joke. Still fighting with the old publishing company mindset. Hard to hire good people and/or keep them, and definitely various ranges of talent and accountability throughout the company. Also way too many contractors.

    Advice to Management

    Pay to keep your top talent. Hire better, attract top talent! We do interesting work here, but you'd never know it! We should be a premiere employer in the Denver area...


  6. Helpful (1)

    "absolute waste of time, 20 cent raises every year???"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slave in Centennial, CO
    Current Employee - Slave in Centennial, CO
    Doesn't Recommend
    Disapproves of CEO

    I have been working at eCollege.com full-time (More than 5 years)

    Pros

    great co workers, and honestly there is not much else that i would say is good about this shady company.

    Cons

    horrible management, zero communication, the pay is a JOKE!

    Advice to Management

    Allow people that have worked their way up lead the new employees. Dont hire some bimbo from outside that hasnt done jack in the company.


  7. Helpful (2)

    "Very little of "eCollege" is left under Pearson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Centennial, CO
    Former Employee - Anonymous Employee in Centennial, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at eCollege.com full-time

    Pros

    Still a lot of great people in places who are a joy to work with. Excellent benefits. Financial stability. eCollege is very much a prime growth area for Pearson, so out of 40K+ employees worldwide, this branch gets a good amount of funding and attention. The work you are doing is enabling millions of students to learn effectively.

    Cons

    Heavily integrated with a division in Boston. The Boston division's culture has caused tremendous damage to the environment in Denver. The focus is much less on "how do we get things done" than on "what is my story?" and "how do I spin this so that I look good?". Also a dramatic gap between the expectations and goals of the business, and the resources being allocated to make those happen.

    Advice to Management

    Have some political courage and be honest about the resources and commitments you need to make to get to where you want to be. If you're going to state that you want to be like Google and Facebook, you need to pony up the resources to make it happen, not just try and somehow make it happen with an outdated technical and organizational architecture.

  8. Helpful (2)

    "Daily frustrations due to lack of organization and company is not customer-centric."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centennial, CO
    Current Employee - Anonymous Employee in Centennial, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Looks great on your resume. Company also offers a lot in the way of professional development. T&E budget is generous.

    Cons

    Definitely does not pay enough compared to other companies in the same industry. Very difficult to be promoted, even if you are exceeding expectations. Company could definitely use more organization and formality. Too large of a company to run without organization and structure in all departments.

    Advice to Management

    Promote your employees. Also, listen to your clients feedback instead of constantly dropping the ball.


  9. Helpful (3)

    "Everyone's trying, but you're still working in a corporation."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centennial, CO
    Current Employee - Anonymous Employee in Centennial, CO
    Recommends
    Approves of CEO

    Pros

    For a big company that's part of a multi-national conglomerate, the Centennial branch of Pearson is not a bad place to be, especially if your inclined technically and/or educationally and/or have an understanding of publishing and media.

    Cons

    You're working in a company of many hundreds - lax performance, mediocrity, and grindstone mentality are hiding in some corner of each department.

    Information sharing and alignment issues continue year after year.
    Dynamic visionary brought in much needed honesty and strategy, but after initial inspiration might be in diva mode, diving down into operations and tactics.
    Sales people trying to act as consultants.

    HR banding may not be equal to your title or job duties.

    Career progression recommendation: Find / create alliances outside your dept / within greater Pearson.

    Advice to Management

    Do you have vision, or are you still chasing multiple carrots? Press Release a product roadmap / commit to real functional improvements.


  10. Helpful (3)

    "Progressive Company with Security and Growth Opportunities, but One Hand Doesn't Know What the Others Are Doing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Denver, CO
    Current Employee - Developer in Denver, CO
    Recommends
    Approves of CEO

    Pros

    - Progressive "Green" Company, well reflected in management policies and perks
    - In most departments employees are treated very well
    - Many opportunities to grow professionally and move around within eCollege and the greater Pearson
    - Strong benefits, perks, bonuses, etc
    - Employee ideas and innovations are taken seriously by management and can contribute to making big improvements in policies and workflows
    - Nice office facilities and location (Southglenn Mall)
    - Most developers hired are very intelligent and knowledgeable
    - Stable, growing company, low turnover

    Cons

    - Pay/Salary for some groups is at the bottom or beneath industry standards
    - There seems to be an anecdotal consensus among most employees that "one hand doesn't know what the others are doing". This leads to a plethora of "unecessary" situations, and a subtle air of cynicism and resignation.
    - Integrity issues can be frustrating: There is a disconnect between promises made by sales and management to clients, and development teams not having the empowerment or resources to create or deliver whats been promised
    - Poor communication: The company is growing quickly in size, and communication breakdowns are happening more frequently, some teams and departments have notoriously terrible communication, are dishonest and will attempt to throw other groups under the bus to cover their own incompetence
    - "Old School" company elements: It can be frustrating to have to work with certain elements of the company that are still very much "old school" in their understanding of technology but who still have considerable power and influence

    Advice to Management

    -Don't be so quick to look outside the company for the most modern web tech wisdom - you've got a lot of obvious talent right under your nose that you're neglecting.
    -Do something about this "one hand doesnt know what the others are doing" situation, because the larger the company grows the worse it will get. You need to step back and take an organizational systems perspective on the situation of poor inter-departmental meshing, and then apply known solutions to organizational change. You don't need to ignore the problem and you don't need to reinvent the wheel either.


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