f.y.e. Reviews | Glassdoor

f.y.e. Reviews

Updated February 5, 2017
198 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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f.y.e. CEO Michael Feurer
Michael Feurer
34 Ratings

198 Employee Reviews

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Pros
  • You'll probably meet some really cool people who share interest in music and movies with you (in 48 reviews)

  • It is fun and a great environment to work and has a lot of cool stuff and all of the employees are awesome (in 10 reviews)

Cons
  • Upper management treats sales associates poorly and disrespects them (in 21 reviews)

  • All it is is telling someone about a discount card and asking if they want to try it out (in 18 reviews)

More Pros and Cons

  1. "Interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Coral Springs, FL
    Former Employee - Sales Associate in Coral Springs, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at f.y.e. (Less than a year)

    Pros

    Working at F.Y.E you get to meet a lot of diffrent people and if you like anime and superheros and basically nerd stuff you'll have a great time conversing with customers at the check out.

    Cons

    Having to sell the company drivers(10% discount card and magazines) is difficult. And the constant contest for the drivers is more exhausting than motivating.


  2. "Not good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Strongsville, OH
    Former Employee - Sales Associate in Strongsville, OH
    Doesn't Recommend

    I worked at f.y.e. (Less than a year)

    Pros

    Store discount, other employees were friendly

    Cons

    Management pushes signing people up for loyalty cards that charge them if they don't cancel, not a fun place for people uncomfortable pushing something that ends up being a hassle for the customer


  3. "unethical. scams customers who don't know any better"

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at f.y.e. part-time

    Pros

    discount on stuff I could just pirate

    Cons

    no commission. heavily pressured to scam customers into signing up for magazine and rewards card subscriptions that are 1. free at first then charge your card later 2. are very difficult to cancel. but i guess that's how most retail is now.


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  5. Helpful (1)

    "Gets old fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Second Assistant Manager
    Current Employee - Second Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at f.y.e. full-time (More than 3 years)

    Pros

    - amazing coworkers
    - decent discounts
    - started out as a fun job
    - really nice regulars that come in and visit

    Cons

    - ATTACHMENTS. All the company cares about is how many people you can get to sign up for discount cards, warranties, magazines, emails, etc.
    - Upper management constantly complains about stuff never getting done, but never helps.
    - Dealing with druggies who sell stolen movies.

    Advice to Management

    HELP. Stop complaining and actually make an effort to better your stores.


  6. "Rude"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible hours were nice when I needed to get to other appointments and classes at school. Thats about it. Not much else.

    Cons

    Not nice management. Breathed down your neck made everyone uncomfortable with their comments and were pretty condescending.


  7. Helpful (1)

    "Things Could Be Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Moorestown, NJ
    Current Employee - Assistant Manager in Moorestown, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at f.y.e. part-time (More than a year)

    Pros

    - Good environment to work in if you love pop culture.
    - You'll probably meet some really cool people who share interest in music and movies with you.
    - In store management is good and treats employees with respect.
    - Decent store discount on merchandise.

    Cons

    - Upper management treats sales associates poorly and disrespects them.
    - Upper management expects you to give your entire life to the company and will force you to stay longer hours without appropriate pay.
    - You do a lot but the pay isn't good.
    - Main focus is to sell discount cards and magazine subscriptions. More important than selling actual store merchandise.
    - Less discount cards you sell, less hours you receive
    - Barely gets hours as it is.
    - Scheduling is done the day before the new week starts so its impossible to know when your off to schedule things outside of work.

    Advice to Management

    Treating your employees with respect. If you see their doing something wrong don't talk down to them like they are four, help them out and then the company will grow. Give in store managers more freedom to do things instead of constricting them to obsolete methods. Realize that your employees have lives outside of F.Y.E and can not always dedicate every waking moment to the company especially if you do not pay them accordingly. The moment when you care for your employees is when they'll stop quitting and truly want to stay there.


  8. "Fantastic "First Job""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Wilkes-Barre, PA
    Former Employee - Sales Associate in Wilkes-Barre, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at f.y.e. (More than 3 years)

    Pros

    Great management, fun atmosphere, decent pay, opportunities to advance, employee discount

    Cons

    Hours sometimes not available, must work holidays like Thanksgiving and Christmas Eve

    Advice to Management

    Continue to build up your employee's confidence! I loved my time at F.y.e. It was my first job and I loved it so much that I stayed for 4 years.


  9. Helpful (1)

    "Rock and Roll Hall of Fame Gift Shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Cleveland, OH
    Former Employee - Sales Associate/Cashier in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at f.y.e. part-time (More than a year)

    Pros

    There's a good chance that at least some of your coworkers will be pretty cool people, especially working at the Rock Hall. Everyone's usually pretty passionate about music and the entertainment industry.

    Cons

    FYEs are a dying breed, few and far between. The perks of working in a record store are great if you're into vinyl, but other than that the discounts oftentimes don't really make working there worth it, especially if the coworkers and managers don't make being there fun and worth your time.

    Advice to Management

    Appreciate your full time employees but don't box them in. Especially in an industry like this where in twenty years everything other than vinyl may be riddled obsolete, it scares employees away when you try to get them to commit their lives to the company.


  10. "For Your Entertainment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Assistant Manager in Horseheads, NY
    Former Employee - Senior Assistant Manager in Horseheads, NY
    Doesn't Recommend
    Negative Outlook

    I worked at f.y.e. full-time (More than a year)

    Pros

    If you love movies, music, and current trends FYE is the place for you

    Cons

    Overtime hours and not getting paid accordingly

    Advice to Management

    Make sure you know what is expected of you and if you can work under your store manager. A team that works well is a team that gets along.


  11. Helpful (1)

    "Don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You'll work with cool people who are passionate about music and movies. Decent employee discount.

    Cons

    High turnover, unrealistic sales goals, shady sales practices. Pay is horrible. Management encourages you to lie to customers in order to close sales on discount cards and magazine subscriptions. Corporate is too conservative for a company that caters to such a wide demographic. Product prices are way too high to be competitive.

    Advice to Management

    customers and employees will never be loyal to a company that lies to them and treats them poorly. Know your demographic.



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