iStorage reviews

2.6

39% would recommend to a friend

(81 total reviews)
avatar

David Cramer

47% approve of CEO

34% positive business outlook

iStorage has an employee rating of 2.6 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an average working experience there. The iStorage employee rating is 31% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

81 reviews
2.0
Jan 20, 2022

Greed and more greed

Recommend
CEO approval
Business Outlook

Pros

You get to work by yourself for the most part. Could be relaxing at some times throughout the day.

Cons

The companies core values are a joke; there is no accountability when it comes to this company, you can ask every property manager or csa that works with the company what stuff needs fixing and they will give you a big list; cameras, doors, lighting, painting, etc. You make the company alot but they no longer give you a bonus plan. I will be leaving this company soon due to the fact NSA has revealed their true colors. They do not care about the bottom line employees with their minimal pay, yet they can afford to buy out companies to increase their shareholders profits. Benefits they offer are a joke. Higher up and middle management is so disconnected with their work force. They constantly raise tenants storage prices, yet their reasoning makes no sense; " to keep up with market and maintain facility". Expect break ins, they are a constant thing and you cant do anything about because your cameras are a joke, yet you will get the short end of the stick by the angry customer and corporate will shrug it off.

1.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers and properties.

Cons

I legitimately can't say enough bad things about working here. It is everything wrong with the job market in this country. The reason the middle class is dying is because of companies like this. I can't stress enough how little upper management cares about the employees. The only thing they care about is shareholder profit. That is it. They give no bonuses for rentals or merchindise sold and will pay you as little as possible as well. They will say they can't pay you more no matter how well you do but meanwhile they're spending hundreds of millions of dollars aquiring new properties. They have the money to pay reasonable wages and give good benefits, but they'd just rather their rich shareholders get richer. When they took away our rental bonuses, they gave the most corporate mealymouth balony excuses about how we actually make more this way. We are not stupid. Even $1 per rental was insulting when other companies pay $5, $10, $15 a rental.

2.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Not sure there are any pros due to all the cons that have taken over everything

Cons

They do not care about anyone in the company that is actually working with the general public. They pay is so horrible that you wonder why they. Took away any and all incentives. When they took the monthly bonuses away they litterally started the meeting informing us of this aand I quote” we here at nsa brands have come to the realization we are paying you all to much” but we appreciate all you do. In what planet does a company take away the incentive to go above and beyond away and think that your going to give the same as before. I don’t make much an hour but when you add the bonus in it can sure make up a lot of the pay you lose a hourly . They don’t care who they let work there.

Viewing 1 - 3 of 81 Reviews

Glassdoor has 82 iStorage reviews submitted anonymously by iStorage employees. Read employee reviews and ratings on Glassdoor to decide if iStorage is right for you.