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ikaSystems Reviews

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3.2
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Ellen Duffield
16 Ratings

79 Employee Reviews

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Pros
  • If you want to have no work life balance and constant stress, this is the place for you (in 5 reviews)

  • Flexible work for those who want flexibility (in 5 reviews)

Cons
  • Still some work-life balance issues to work out (in 6 reviews)

  • There are a lot of good people trying to make ika better, but the organization does not have the discipline to see these initiatives through (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Southborough, MA
    Current Employee - Senior Software Engineer in Southborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ikaSystems full-time (Less than a year)

    Pros

    Next generation of software being developed so can work on new things.
    New management team in place since last fall has really transformed old problem of not having a good work life balance. If you read this in other reviews look at date and see if it is before Fall 2016 when work life issues happened.
    Excellent benefits and pay. Bonus program and matching 401K.
    Great group of people to work with. Company culture good - onsite lunches, parties.
    Flexible work arrangements (many people work at home/offsite with flexible hours).

    Cons

    Parking lot between two buildings is awkward. You need to go on Route 9 to drive to other building. Does not have cafe but does have free gourmet coffee machine (Boston Bean).

    Advice to Management

    Keep up the transformation process. Don't fall back into old company habits.


  2. Helpful (2)

    "Tries to be agile, but ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analyst in Southborough, MA
    Former Employee - Technical Analyst in Southborough, MA
    Doesn't Recommend
    Negative Outlook

    I worked at ikaSystems full-time (Less than a year)

    Pros

    Smart co-workers, decent pay and benefits. Parts of the executive leadership team realize that the organization needs to become more agile in its operations and more up-to-date in its technology stack.

    Cons

    Complex, out-dated technology with myriad points of failure; high employee turnover has left company bereft of subject matter expertise; insanely demanding release frequency (point releases every two weeks or so) put incredible demands on the engineering, DBA, ops, and QA teams; inability to shake off red tape and all previously mentioned pressure points conspire to prevent the company from entering the 21st century agile world of software development despite heroic efforts by some.

    Advice to Management

    This is a piece of advice to the management located in Lansing, Michigan (where Blue Cross of Michigan is headquartered): don't look to turn ikaSystems / Visiant into a cash cow in the next year or two, but make a long-term plan to modernize the company's technology infrastructure. This will require big investments, but that is the only way to make the company profitable in the long term.

  3. Helpful (4)

    "I agree with the review from November 15th"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal SQL Server Database Administrator in Southborough, MA
    Former Employee - Principal SQL Server Database Administrator in Southborough, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ikaSystems full-time (More than 3 years)

    Pros

    some good colleagues; good location

    Cons

    This is your place if: you want to work 70+ hours weekly; with no thanks and full blame for supporting applications with a paucity of server resources; and be blamed because Medicare regs for recoverability are not followed, though there is no security in place that has ever been followed - and if you know that your job will be sent to Mexico or India with only 2 weeks' notice and 2 weeks' pay and no recommendation from your manager so can get another job -- then surely try working there

    Advice to Management

    Pls provide a better health plan - mine had a $3000 deductable for a single person


  4. Helpful (1)

    "Great Company, Friendly employees, lots of growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southborough, MA
    Current Employee - Anonymous Employee in Southborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ikaSystems full-time (Less than a year)

    Pros

    Great team of employees
    Fast paced environment
    Reward employees for hard work
    Benefit package
    Gym in facilitiy

    Cons

    no cafe on site
    location on rte 9


  5. Helpful (3)

    "Transformation under way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Southborough, MA
    Current Employee - IT Manager in Southborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ikaSystems full-time (Less than a year)

    Pros

    Nice office and really nice people.
    A lot of interesting initiatives underway designed to transform the company into a force to be reckoned with.
    New executive leadership seems very competent and capable.
    Good benefits and pay (including a nearly unheard of pension).
    Working on really important software.

    Cons

    Still some work-life balance issues to work out.
    Still some legacy processes and issues to fix.
    Some old carryover poor cultural aspects still need to be addressed

    Advice to Management

    Keep driving towards positive transformation.
    Continue to allow the company to behave like a software company and not an insurance company


  6. Helpful (2)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Southborough, MA
    Former Employee - Project Manager in Southborough, MA
    Doesn't Recommend
    No opinion of CEO

    I worked at ikaSystems full-time (Less than a year)

    Pros

    -Location
    -Compensation
    -Growth Potential
    -They know there are issues and they are trying to fix them.

    Cons

    -Constant Emergencies
    -Inability to stick with initiatives
    -Poor Work/Life Balance

    There are a lot of good people trying to make ika better, but the organization does not have the discipline to see these initiatives through. I was there about a year and I witnessed many positive projects / transformations launch, make SOME progress, then get cancelled. The lack of commitment to these changes was professionally exhausting to many people unfortunately.

    The organization does not do a good enough job managing its customers. At any given moment a customer could determine they didn't like the performance of a non production environment and it could be deemed an emergency that all kinds of staff have to work all hours to re-mediate. No advance notice, no planning or risk management -- just -- you have a downtime tonight and you HAVE to fix it.

    In all honesty, I would have rated the company higher, maybe a 2, but there have been a spattering of positive review that I think might be dubious. I know many pro ika people who in all honesty would not rate ika a 5 star employer.

    Advice to Management

    The company is working on a ground up transformation. In my time there this seems to be the most serious effort they have made to fix the considerable issues. Have the discipline to stick with this initiative.

    Its time to manage the customers better. This paradigm destroys work life balance, you need to stand up for your people more courageously.


  7. Helpful (2)

    "I am happy I am here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Scrum Master Manager in Southborough, MA
    Current Employee - Senior Scrum Master Manager in Southborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ikaSystems full-time (Less than a year)

    Pros

    new Management Team is listen
    better planning
    quicker reactions to situations
    treating employees like we are valuable
    company is moving towards a product based company from a client based.
    Management team is available to the employees

    Cons

    Still some bad habits from the old way.
    some people still drive work-all-the-time (but the work-life balance is swinging more to life and not work!)

    Advice to Management

    Up-the-pace of the transition to a product company.

  8. Helpful (3)

    "New Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Southborough, MA
    Current Employee - IT Manager in Southborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ikaSystems full-time (Less than a year)

    Pros

    Friendly, fast paced and go-getter spirit being encouraged. Lots to do and seeking open minds and fresh ideas to move the company forward.

    Cons

    many with bad habits due to lack of supervision, these people tend to be less productive and weigh heavily on their team members


  9. Helpful (1)

    "Great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southborough, MA
    Current Employee - Anonymous Employee in Southborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ikaSystems (Less than a year)

    Pros

    Great benefits and salary is competitive within the market. ELT understands what it takes to grow the company and is investing in the people, process, and tools to make that happen.

    Cons

    Unwillingness from some to accept change


  10. Helpful (1)

    "Positive energy - and teamwork!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ikaSystems full-time

    Pros

    The best thing about working ikaSystems are the people who work here. The dedication, teamwork, and camaraderie I experience on a daily basis make me happy to come to work everyday.
    For those individuals who are highly experienced but live west of Boston, the commute to Southboro is a dream.
    Executive leadership support and recognize all this tremendous hard work.

    Cons

    Some legacy employees can quash some of the infectious and positive energy about making improvements in the business.
    Sometimes the rumor mill can get overwhelming.

    Advice to Management

    Communicate frequently.


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