Does nGeneration pay their employees well?

According to anonymously submitted Glassdoor reviews, nGeneration employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at nGeneration. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at nGeneration?

49% of nGeneration employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated nGeneration 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at nGeneration?

Service Desk Analyst (4) , Systems Implementer (2)

What are the pros of working at nGeneration according to real employee reviews?

"I initially joined the company as a Customer Service Coordinator with little responsibility and achieved promotions to Customer Service Manager and then the more senior role of Account manager." ((in 3 reviews))

What are the cons of working at nGeneration according to real employee reviews?

"The constant flux of employees perpetuates the toxic culture and prevents any semblance of stability or progress." ((in 2 reviews))

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nGeneration

nGeneration reviews

2.9

49% would recommend to a friend

(32 total reviews)

Caroline Cronin-Brunt and John Bowen

56% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

nGeneration has an employee rating of 2.9 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an average working experience there. The nGeneration employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews

1.0

Jun 23, 2026

Poor management and false promises in the interview

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company van not much else

Cons

Sold a lie in the interview. Expect you to work overtime without pay. Can't put more than 3 holidays through. Very poorly managed.

1.0

Jan 10, 2025

Avoid

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

None worth mentioning, it wasn't good

Cons

Management don't care about their staff

3.0

Jul 28, 2024

Good starting point to build experience

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Working at ngeneration was a nice experience and a good place to gain experience in I. T.

Cons

Pay was national minimum wage l.

Viewing 1 - 3 of 32 Reviews

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Jobs at nGeneration

Field Service Administrator