Company Updates

Several years ago, I came across a Ted Talk by Simon Sinek where he spoke about a concept he calls "The Golden Circle." The Golden Circle has three layers...imagine a bullseye. At the core, you have the why. In the next ring, you have the how.

March is Women's History Month - a time to commemorate the extraordinary achievements of the influential women who paved the way for all women today. Countless women challenged the status quo, spoke up when society told them they had no voice and made immense sacrifices to fight for equality.

The Asia-Pacific region (APAC) is experiencing an immense period of economic and technological change. And Avaya is moving with the market to ensure that our customers can tackle these changes head-on. It feels like only yesterday that I was meeting with customers and partners at last year's incredibly successful Experience Avaya Asia Pacific conference.

To my daughter, When you're a teenager, you might see this and think: "Dad this is so embarrassing, please stop." But just like every other time I will embarrass you in the future-arranging your food to look like an animal or cheering too loudly in the crowd-I can't and won't stop.

An open letter to Avaya's first Talent Exchange participants, In my first blog, I described myself as someone happily consumed by wanderlust. My family believed strongly that we should experience the world outside our hometown. What I didn't realize was how our cultural intelligence was being strengthened with every new country and region we visited.

This Sunday is Earth Day, a day in which the global community comes together in the common pursuit to preserve and protect our natural world. This year, the focus for Earth Day is plastics pollution so we connected with a pollution expert, Katherine O'Dea from the organization Save Our Shores (a two-time Avaya Month of Giving winning non-profit group).

Are they quicker than fast? Do they have good hands? How's their lateral agility? Are they fluid? At the annual player selection meeting, these are all things you look for. When it comes to drafting eligible college football players for your team you look for niche players that fill gaps in your team-for players that are dependable, reliable, and have growth potential.

There's no denying the rise of new employee expectations, but does this require an entirely new approach to employee experience? I don't think so. The simple fact is employees want to be empowered as collaborators, versus workers. They desire the right tools to engage, innovate and improve.

Seventy-year old mortgage specialist outpaces the competition with full and self service capabilities from the company's website enabled by Avaya Contact Center solutions Santa Clara, Calif. - 2018 - Avaya Holdings Corp. (AVYA) today announced that Florius, a division of ABN Amro, now enables customers to quickly complete all aspects of the mortgage process with new, expanded self- and assisted service capabilities provided through the company's website.

New Avaya offering designed for the Agent channel