We give customers a lot of fulfillment options to choose from as they place an order . More options add complexity to a fulfillment chain, and more complexity can lead to efficiency loss… unless you measure where your gaps are.
One gap that’s been notoriously hard for us to measure is lost demand.
So how did we go about estimating and understanding out lost demand? We built a Machine Learning model that spots the orders we could be fulfilling but are missing out on due to a lack of fulfillment options.
Click below to read the full post from Machine Learning Engineer Ganesh Krishnan.
It's 103º in Atlanta. How many grocery orders containing a rotisserie chicken and a cold pint of strawberry ice cream can you deliver in an hour before they start to melt? What happens if there's a flash thunderstorm on top of it?
Those are the riddles that Kevin Henrikson and JJ Zhuang are working on solving as the VPs of Instacart's fulfillment engineering organization. This includes the teams that lead the engineering infrastructure, mobile, machine learning, data science, and operations research engineers that build our Shopper app (iOS and Android) and our last mile logistics technologies.
Get the full scoop here
Yesterday, we announced affordable insurance offerings for our shoppers through a partnership with Stride—a company that makes it easy to find affordable insurance plans. The offerings are available for all of our shoppers, no matter how often they shop.
Read more on our shopper blog below.
Nilam Ganenthiran, you look good in cartoon form! Luckily for everyone attending #Groceryshop in Las Vegas this fall, Nilam will be there IRL.
Learn more about Groceryshop 2019 below!
"Instead of going the traditional breakfast in bed route — trust me, we already have enough food in our bed — I like to give my wife a little bit of 'me-time...'"
Tyler Renaghan, Senior Director of Retail Accounts, who has five kids under the age of six (sending you strength + serenity, Tyler), shares his Mothers Day advice below.
“Growth…is really about building things for non-power users because if you’re constantly building things for power users, then new people aren’t going to be able to think about how to join or use your product. Our mission is to reduce barriers to adoption.” - Bangaly Kaba, VP of Growth.
Listen to the latest episode Intercom's Scale Podcast below ⬇️
We celebrated Bring Your Kids to Work Day across our US offices last week. Our Instacart parents joined their little carrots in decorating cookies, putting their crafting skills to the test with our apron station, posing with fruit and vegetable props at our photo booth, and an engineering challenge. The kids also spent the day job shadowing their parents and attending meetings.
Read more below.
Comin' in hot with an opportunity on our Logistics Operations team!
It's Springtime Marathon season, which means road closures galore...but it doesn't mean that people want groceries any less. Thankfully we've got a team for that, and it's growing!
As a Lead on the Log Ops team, you will be challenged to make decisions on both a tactical & strategic level, taking calculated steps to prepare for and/or react to anything that may potentially impact fulfillment operations. Some examples include extreme weather, systems outages, marathons, expansions, and allocation of shopper memberships/certifications.
Click below to learn more & apply if you feel like we'd make a great pear
Lettuce take a moment to congratulate Kelvin L. for being recognized in Canada's 2019 Developer 30 under 30. Bravocado!
"Kelvin is a self-taught iOS developer who started his journey four years ago when he purchased his first MacBook. He found his calling at the birth of the Swift programming language, and has been building iOS applications ever since. Kelvin is a published author of two programming books, an international speaker at tech conferences, and manages the second ranked Swift GitHub repository. Kelvin currently works at Instacart as an iOS developer for the retailers team."
Pictured here: “A Star is Corn,” the winning team from our SF office’s “Super Market Sweeps” challenge. We are proud of you...and we are especially proud of that food pun.