Interactions Company Updates | Glassdoor

Company Updates

  • There’s a reason why call centers have such a negative connotation — and it’s the same reason conversational AI company @Interactions LLC was founded in the first place. Built In Boston stopped by our offices to see what our tech team is up to.

    http://glassdoor.com/slink.htm?key=vM9aa

    AI or human? Engineers at Interactions explain how they've fine-tuned AI for customer service

    There's a reason why call centers have such a negative connotation - and it's the same reason conversational AI company Interactions was founded in the first place. In 2004, Interactions was founded to create a human understanding engine that would provide effective, efficient and more human customer service to companies of all sizes.

  • Interactions named to Forbes Next Billion-Dollar Startups List! http://glassdoor.com/slink.htm?key=vQYtz

    Interactions Named to Forbes' Next Billion-Dollar Startups List - Interactions

    FRANKLIN, MA - October 2, 2017 - Interactions, LLC , a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care, has been named to Forbes' Next Billion-Dollar Startup List for 2017. The list highlights the 25 companies Forbes' editorial staff, TrueBridge Capital Partners and venture firms believe are most likely to reach $1 billion or more in valuation in the near future.

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