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From Associate Support Engineer in India to Customer Success Manager in Texas, double-Salesforce boomerang Nandini has had quite the journey. π Learn how her career has taken her to new countries and continents at Salesforce:
Conquering challenges, producing the best solutions, and always innovating. β Discover how our engineering team created a new performance analytics tool to help customers and developers effectively utilize the power of Heroku:
Our employees use over 50 AI-powered Salesforce tools to automate mundane tasks, streamline coding, and more! Find out how AI is applied in our daily work and get ready to enhance your workflow:
Salesforce AI engineers tackled a massive task recently β transforming unstructured text into searchable formats. π Dive into our latest blog to see how they utilized innovative solutions to integrate RAG into Data Cloud's infrastructure β all while ensuring data compatibility and processing efficiency:
From Associate Support Engineer in India to Customer Success Manager in Texas, double-Salesforce boomerang Nandini has had quite the journey. π Learn how her career has taken her to new countries and continents at Salesforce:
Here at Salesforce, we believe in doing well and doing good. Through our employee giving and volunteering programs β we prove that business is the greatest platform for change. β¨ Learn how three Trailblazers took this to heart and are making a difference in their communities:
One thing we're good at? Developing innovative, cutting-edge solutions. From integrating diverse data sources to dismantling data silos and enhancing data accessibility, Muralidhar Krishnaprasad (MK), President and CTO, Einstein 1 Platform, Data Cloud, MuleSoft, and Tableau, describes how his team uses data and AI to refine business processes and improve the customer experience. Learn more:
Salesforce's new Speech-to-Text (STT) service uses OpenAI's Whisper models to provide real-time transcriptions with 95% accuracy. π Learn how STT engineers maintain its performance while using rigorous testing protocols to ensure a minimum of 95% code coverage:
Here at Salesforce, our Customer Success Group (thatβs CSG) helps companies β from nonprofits to enterprise organizations β achieve their most ambitious goals, accelerate AI-first innovation, and connect with their customers in a whole new way. Get an inside look at what life in our CSG organization is like. π
Our Compute Layer team at Data Cloud recently faced a major challenge: integrating seamlessly with Hyperforce while maintaining stringent data security, all within six months. Discover how they used tools like Kubernetes, auto-scaling, and more to complete the migration and cut compute costs by 54%: