Check out your Company Bowl for anonymous work chats.
SMG Celebrates Neurodiversity Acceptance Month | To celebrate Neurodiversity Acceptance Month, we’ve asked a few SMG employees from our neurodiversity employee resource group (ERG) to share what neurodiversity means to them and how they harness their ability to think differently.
VP, Human Resources, Kim Klosak looks at ways career pathing and dynamic action planning are helping organizations—especially SMG—create targeted goal-setting and a strategy for growth that benefit the entire company.
VP, Human Resources, Kim Klosak looks at ways career pathing and dynamic action planning are helping organizations—especially SMG—create targeted goal-setting and a strategy for growth that benefit the entire company.
Corresponding with several Latin American days of independence, National Hispanic Heritage Month is 9/15-10/15. In recognition and celebration, we talked to several SMG team members about what their Hispanic heritage means to them. https://bit.ly/3uLZF88
In today’s blog, we talked with SMG’s charity cadre member Jamie Yust to learn more about Day of Giving and the local nonprofits selected this year.
Meet Jacqueline Mueller, CCXP—Senior VP, Client Insights—and learn what changes she’s seen in the XM space in the last decade, how to build a trusting partnership, and what makes SMG’s software with a service (SwaS) approach so effective.
SMG has been recognized as a Visionary in the November 2020 Gartner Magic Quadrant for Voice of the Customer-a detailed report delivering in-depth profiles for 15 vendors in the experience management (XM) space. Of those evaluated, SMG is the only provider positioned in the Visionaries quadrant.
Early last year, SMG-along with companies around the world-faced operational challenges brought on by the pandemic and had to quickly adapt to life of remote working. While ironing out the logistics and day-to-day details were important, a big priority for us was also ensuring employees continued to feel supported and connected while working from home, not just professionally, but on a personal level as well.
SMG's hackathon is an opportunity for our technology team to think big, collaborate in a fun and unique way, and bring innovative ideas to fruition. Today we sat down with Chief Information Officer Marty Williams; Director, Engineering Holley Breitling; and Technical Team Leader Andy Eaton to learn the ins and outs of the annual event and how the hackathon is helping shape the future of SMG.
To commemorate CX Day 2020 -a global celebration of exemplary customer experience and the professionals who make it happen-we asked fellow SMG-ers to share some stand-out experiences they've had this past year and what businesses are doing to put customers' health + safety first.
