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Utility Warehouse and the National League: the perfect match. Why? Utility Warehouse CEO Stuart Burnett said it best – "National League clubs are the soul of their communities, and Utility Warehouse Partners are the heart of our business. We both thrive on making local connections, so it was a no-brainer to team up and help the fans and 72 clubs get on the front foot by saving time and money on their bills” Stay tuned for more to come ⚽️⚡️
🏆We’re delighted to have been shortlisted for Best Employer for Women (over 500 employees category) at the Women in Utilities Awards 💜🎉 This recognition means a lot to us as we continue to build an inclusive, supportive workplace where women can thrive at every level. And guess what? We are growing, so there’s never been a better time to explore opportunities with us and be part of the journey 👀 We’re proud of the progress we’ve made, and even more excited about what’s still to come 🌟 #WeAreUtilityWarehouse #PeoplePowered #CareersForWomen
💡Ever wondered what happens when curiosity meets a passion for customers? For Divya, it sparks innovation. With over a decade in emerging brands and fast-moving teams, she’s worn diverse hats, from customer service, engineer to product lead and marketing. Now at UW, she’s on a mission to truly understand our customers and make every interaction count 🚀 Here are three gems from her latest Spark Speaks talk: 💜 Engagement is more than a hello. Building relationships and trust with our customers takes time, but makes all the difference. 📊 Data shows the what, insight reveals the why. We need to understand both behaviours and motivations to make smarter decisions. 🔁 Test, learn and tweak. Small experiments and creative thinking keep experiences fresh and impactful.
Our double digit growth continues 🙌 Today, we shared our FY26 mid-year financial results, highlighting strong performance and building on four years of double-digit growth. All powered by people helping people 💪 With nearly 1.4 million people signed up to our award-winning multiservice offering, we’re helping more households than ever. How? With the support of our dedicated Partners and employees who are in your corner, and around the corner, and the trust of our customers. Thank you to everyone for making it happen, we couldn't have achieved this without you 💜 Here’s to the rest of FY26!
🎉 We’re proud to share that UW has been awarded the Carer Confident accreditation by Carers UK 🏅 This recognition celebrates the incredible work of our Carers Network and our commitment to supporting colleagues who balance work with caring responsibilities 🙌 As we mark Carers Rights Day, we’re continuing to build an inclusive, supportive environment where carers feel recognised, valued and empowered 💜
We’re excited to announce that Utility Warehouse has been shortlisted for Utility of the Year at the Utility Week Awards 2025 🏆 This nomination recognises companies that go above and beyond in delivering outstanding customer experience, creating real, measurable benefits and setting new industry standards. At UW, we're proud to lead the way in this area. A big part of that is our strategic partnership with Gentrack, as we roll out a next-generation platform enabling: ⚡ Faster, more responsive support 💡 Smarter personalisation for every customer 📱 Innovative in-app tools to make managing services easier than ever before This digital transformation is crucial for maintaining the award-winning, human-first service our customers know and love 💜, including being a Which? Recommended Provider for both energy and broadband. A huge thank you to our incredible team, our partners like Gentrack, and our customers who inspire us to keep innovating every day 🙌
This month’s Black History Month theme, “Standing Firm in Power and Pride,” is all about celebrating resilience, creativity, and the stories that shape our communities. We were proud to host Shaka Henry, founder of RepDat TV and Executive Producer of Surviving South London, for a real, unfiltered conversation about growing up in South London, facing barriers, building something from nothing, and using your voice to make change happen 🙌 He shared his journey of creating a platform that amplifies authentic South London voices and left us with three powerful lessons: 🌍 Local stories can have a global impact 💰 Invest in your community and stay authentic 🎨 Art has the power to challenge narratives A huge thank you to our African-Caribbean Belonging Group for creating spaces to explore, celebrate, and learn together 💜 #WeAreUW #BlackHistoryMonth#StandingFirmInPowerAndPride
What if the best classroom for leadership isn't always a book or a boardroom, but a muddy field? Gem Greer started a farm with no prior experience, a journey that taught her how to build a vision from scratch, adapt to challenges, and lead a team in a way that brings out the best in everyone (even when wrangling sheep is involved 🐏). For Gem, this experience, which she's now brought into her role at UW, was and is about taking leaps of faith, learning as you go, and balancing ambition with practical realities ✨ Here are three takeaways from her talk: 🌟 Lead with vision. Setting clear, aspirational goals gives direction and inspires those around you. 📈 Be adaptable. Learning, pivoting, and embracing change are key to turning ideas into reality. 💜 Understand your team. Knowing people’s strengths, needs, and motivations allows you to guide, support, and grow together.
We’re really proud to announce that UW was named Developing the Young Workforce (DYW) Business of the Year at the Scottish Borders Business Excellence Awards for our work with local schools 🌟 This recognition reflects our commitment to the local community and to empowering the next generation of workers, leaders, and thinkers. A huge thanks to our team, the schools, and all the inspiring young people we’ve had the privilege to work with 👏 Here’s to continuing to grow, empower, and inspire! 💜 #WeAreUW
🚀 How do you lead a transformation that impacts over a million customers? For Andrew Springall, it starts with experience. Over 40 years in customer service and operations. From helping open the UK’s first Blockbuster to now leading one of the biggest shifts in our history, he’s building the platform that will support UW’s growth for the next five years ✨ Here are three takeaways from his latest Spark Speaks talk: 🗻 Big change takes everyone. Like the ‘Everest’ wall at Tough Mudder, it’s not about how you get over, but how the team gets there together. 🌟 To succeed, you need to focus on what makes you different. For us, it’s being multi-service — giving customers one bill and a joined-up experience across everything they have with us. That’s the magic. 💡 You need to know what gets you out of bed. For Andy, it’s helping people on their journey — and bringing energy into everything he does.
