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If you spent the days between Christmas and New Years thinking about how you'd like to change careers, then look no further. We have a number of roles available in a range of disciplines - such as a new role in our Customer Marketing team. We're on the hunt for a Customer Growth Marketing Manager, looking after a number of projects within our Customer Marketing team. All the details are on the job listing below so hit the link to find out more.
At the European Contact Centre and Customer Service Awards this week, Utility Warehouse took home the Bronze award for ‘Best Flexible Working Approach’. Although we missed out on Gold, winning this award is a huge achievement that we should all be very proud of. Since lockdown, we have worked very hard to adapt to a flexible working approach for our colleagues. We have vastly improved the systems we use to communicate with each other, as well as making sure everyone has access to the information they need anytime, anywhere. But, this wouldn’t have been possible without your patience and contributions. This win puts UW on the map for offering a flexible working approach to our colleagues- just another benefit of working for UW.
Utility Warehouse has announced the appointment of current COO Stuart Burnett as Co-CEO alongside Andrew Lindsay. Stuart joined Utility Warehouse in 2016 as our Director of Legal and Compliance, becoming Commercial Director in 2018 before being appointed as COO in 2019. Since then, Andrew and Stuart have worked closely together in the day to day running of the business. Both Andrew and Stuart will have key focus areas as they take up their Co-CEO roles. Andrew will continue to lead UW’s community of over 40,000 Partners to drive further growth in the business. Leaning on the operational experience he has gained within the business, Stuart will focus on guiding the business through the multiple regulated markets that we operate in, to unlock the growth potential that lies ahead for all four key home services available from UW. Stuart said: ‘I’m thrilled to be joining Andrew as co-CEO at UW. It’s an incredibly exciting time to be stepping up to this role, and I’m delighted to be able to do so at a time when the future of the business is so bright. It’s been a rollercoaster ride over
We were one of the first companies to team up with Eero, the latest in home-mesh WiFi systems, to offer our customers the very best in home internet technology. As a business, we were delighted to be able to team up with global technology leader to offer our customers a truly innovative service.
We're going nov where. Did you see Andrew Lindsay's open letter in the Mail on Sunday or the Sunday Telegraph? In this crazy time, this proactive message will reassure everyone of UW’s unique strength and stability in the current crisis.
Utility Warehouse CEO Andrew Lindsay explains why UW is in a strong position to weather the current energy crisis and how UW customers are protected from current pricing volatility.
As Utility Warehouse employees returned to the office, we realised we had a surplus of Chromebooks that we no longer needed. And we wanted to listen to our employees who wanted us to forge closer links with our local community. So we decided to donate 113 Chromebooks to Unitas. Unitas is a local, independent charity and youth centre for Barnet’s young people, located in none other than Montrose Park (that’s right, just by NHQ - so they’re neighbours). You might have noticed their building while taking a leisurely stroll in the park on one of your lunch breaks! The charity does some amazing work with local young people, as well as young adults that require additional support. They focus on three things they deserve and need; somewhere to go, something to do and someone to talk to. They achieve this by providing a safe place for them to spend their leisure time, various fun activities and 1-2-1 mentoring. Their aim is to inspire them to live healthier, happier and more aspirational lives. Being a fairly new centre, they’ve already managed to gather over 6,500 members since opening th
Remote working + good salary = a great opportunity with UW. Please share with anyone you think may be interested or apply!
Utility Warehouse will donate around £500,000 a year to the UW Foundation, which we set up in 2020 to support environmental and social causes, as part of our renewed Environmental and Social Governance strategy. We've been speaking to our customers, Partners, employees, Board members and investors to help shape our future ESG strategy. What’s our approach? There are three main strands to the strategy: -One culture. We want to build a strong UW culture where people are respected as individuals and valued for their contribution. -One neighborhood. We want our neighborhoods to thrive - we’re always focused on the best interests of the people, businesses, customers, teams and individuals we serve and work with. -One planet. We also want to do more to improve our communities and neighborhoods. We want to safeguard our planet for future Generations.
Over the past year, we've learnt a lot about the way our business works. And this has led to us making some exciting operational changes. We caught up with Andrew Springall, our Head of Sales & Service, to understand more about these changes and what it means for UW.
