Check out your Company Bowl for anonymous work chats.
What's life at UW like? We invited two members of the team - Pat who has been with us for two decades and Carrie who has been with us for less than a year - to reflect on their experience and how UW has changed over the years. Head to our careers page to find out more about our available roles ⬇️ https://lnkd.in/dbqKAiet
🎉 The UW trophy cabinet is opening again… with not one, or two… but three new energy awards from USwitch: 🏆 Best Customer Service 🏆 Most Likely to Recommend 🏆 Best Rewards Three more reasons to #BundleWithUW and save on your home services.
Creating meaningful change can only happen if action is taken on a daily basis. UW Partners have been doing just that by increasing their green activities within their community 🌳 From planting wild seeds to picking up litter, we’ll be showing Team Purple and their efforts to improve the world we live in over the next few months 🌍 To learn more about Team Purple’s green efforts keep an eye on our channels. #EarthDay #UWPartner
💻 How can team leaders ensure a sense of belonging with a remote workforce? Two of our customer service remote workers, Pete and Grant, share how they're tackling the challenges of working from home 🏡
🎉💜Power Up 2022 was an incredible success, bringing together thousands of UW Partners from all across the country to takeover Telford 🚗 🚃 Check out some of the pictures from the event and find out how you can become a #UWPartner in the link below: uw.co.uk/partner
Last week, the prestigious UK Complaint Handling Awards took place and UW walked away with not one, but two massive wins: 🥇Gold Award: Supporting Vulnerable Customers 🥉Bronze Award: Most Improved Complaint Handling This is a fantastic achievement for UW, in particular, our Customer Escalations teams. It shows how far we’ve come in supporting our most vulnerable customers - which is especially important with the cost of living crisis going on. Well done to everyone who was involved in making these wins possible! We look forward to seeing more amazing work from our award-winning Customer Escalations Team.
For some months now, the cost of living crisis has been mounting, leaving many families worried about their household bills. To ease these pressures, we’ve revisited and restructured our bundles with a focus on helping more people save.
We’re delighted to welcome David Walter to UW with effect from May-2022, when he will join from OVO as our new Chief Commercial Officer (CCO). David joins the business at a pivotal moment to help bolster the company’s leadership team and to support the business through an exciting period of growth. David has a wealth of experience across the energy and telecoms industries, having worked for OVO, SSE, and Centrica in a broad range of Commercial and General Management roles. His most recent role took him to OVO as part of their acquisition of SSE’s retail business, SSE Energy Services, in January 2020. As well as working on the integration of multiple teams, David also led the development of a commercial strategy to improve retention and increase customer margins while migrating customers off of legacy brands and platforms. His experience will be perfect for his new role at UW, where change, transformation and growth are all key. As the energy crisis and cost of living crisis continue to unfold, UW is offering customers a genuine way for households to save money and time on their
Across the UK, we've got dozens of remote employees working hard for our Utility Warehouse customers. And we're looking for even more. Whether it's in our sales team, customer service team, or in our financial services team, we've got a role for you. Head over to our careers page for more information and if you really want to know what working for UW is like, check out the below video.
Utility Warehouse has teamed up with Cambridge Spark to offer our employees tailored, digital apprenticeships. This enables staff to learn as they work, enhancing their current skillsets and learning new ways to navigate the data rich world they work in. The utilities world has seen a massive shift due to the pandemic and the ongoing energy crisis and we recognise that our team will meet new challenges in the future. And that’s why we’ve teamed up with Cambridge Spark to offer our staff the chance to upskill in their current roles. Didier Vila, Chief Data and AI Officer at UW, explains all for Utility Week.
