The process took 3 weeks. I interviewed at Affiliated Computer Services (Tempe, AZ) in Nov 2010
Interview
I was first contacted via E-mail to let me know that a new position had opened up. They have you apply on their website, where you find out next to nothing regarding what you will be doing. All you know is that you will be working as a CSA. Then, they bring you in and do an interview. They ask you simple questions, like "What experience do you have?" and many "Describe a situation when..." scenarios. Overall, very simple.
Interview questions [2]
Question 1
Give me an experience of yours in which you failed. What did you learn from it?
I interviewed at Affiliated Computer Services (Raleigh, NC) in Jan 2023
Interview
Easy work but chaotic atmosphere. A lot of different companies to work for. The training was subpar and not organized, to say the least. I would not recommend for a long-term career.
Interview questions [1]
Question 1
Previous experience with customers and job history
I applied through an employee referral. The process took 4 days. I interviewed at Affiliated Computer Services (Lexington-Fayette, KY)
Interview
The interview process was fairly easy. I simply had a referral from a friend and I completed HR clerical testing the next day. Two days later, I had my interview and was hired on the spot.
I applied online. The process took 2 weeks. I interviewed at Affiliated Computer Services (Mesa, AZ) in Jul 2015
Interview
Formal. Interviewer tried to present a relaxed format, but they didn't seem to feel comfortable doing this [perhaps they are new]. He used a scripted format - psychological type interview. These formatted interviews attempt to be objective - but they make the applicant ill-at-ease. And they do not demonstrate how well the person reacts to a client, or how well the applicant can communicate in writing.
Interview questions [1]
Question 1
Tell me about a time when you received a call from a difficult client. What was the situation, and how did you handle them?
