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www.forever21.com Los Angeles, CA 5000+ Employees
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Forever 21 XXI Sales Associate Interview

Posted Apr 8, 2011

Accepted Offer – Interviewed in Glendale, CA Apr 2011 – Reviewed Apr 8, 2011

Interview Details – About a week after turning in my application I got a call back from the store asking to come in the next day for a group interview. For the group interview we had a single interviewer. She asked a question and each of the interviewees answered them one by one. After the interview I left the store, only to be called back about four minutes later to come back at that moment. I then had a second interview with the manager, who told me on the spot that I was hired. Out of the approximate group of 10 interviewees, only 3 of us were called back for a second interview. I'm unsure whether the other 2 got hired as well since I was the first to be interviewed (a second time) and did not stick around since I had other plans that day.

Interview Questions

  • It's a busy day and you've got 3 customers asking for your help, clothes on the rack that need to be put back, and your manager is bugging you. Which task would you do first and why?   Answer Question
  • How would you handle an upset customer?   Answer Question

Other Details - I applied in-person and the process took a day.

  • Overall Positive Experience

  • Easy Interview
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