It was a very quick and easy interview.
There was only one interviewer, once you finished the application form ， interview will begin.
Those questions are super straight forward.
And then you wait for the result. That's it
Average interview
Application
I applied through a staffing agency. The process took 1 day. I interviewed at PCCW in Oct 2011
Interview
My qualification and career information was first checked. Then I was given two written tests. One is on the product and service knowledge about the company while another is about questions on dealing with customers including multiple choice and email reply questions. After the tests are done, I had to wait more one hour for the interview. Two interviewers in the interview room. One is from cs dept. and one is hr. They asked me to describe myself. Then they asked my working experience cs in details and why I left my job. They then described the job nature and working hours. The whole process went smoothly and the staff is polite.
I applied online. The process took 3 days. I interviewed at PCCW (Columbus, OH)
Interview
"You're former military? You're hired!"
They ask the typical questions however, there is a quota. I'm pretty sure you could say you hate computers and you would get hired. Many people stay long enough to milk the training pay. They will promise schedules but never follow through because that is not within their power to make it happen. Interviews are done last minute and often done without a qualified person to run it.
I applied online. The process took 1 day. I interviewed at PCCW (Dublin, OH) in Nov 2015
Interview
The process was easy. Took about 30 min. Took 3 test online and met with two managers. They made an offer within 20 min. For 10 minutes I just sat in the lounge waiting for my offer letter.
