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      Conduent

      Engaged Employer

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      What is the salary like at Conduent?

      Conduent reviews

      Accounting Specialist

      Accounting specialist
      Current employee
      Manila, Manila
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work and life balance is good, offers remote/hybrid work set up. Great working environment. Good as stepping stone for fresh grads or if you're just starting.

      Cons

      The pay is low compared to other industries and also based on the amount of work given.

      Overall satisfied

      Customer service representative (csr) remote
      Former employee
      Des Moines, IA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits, great management and support

      Cons

      No flexibility and time off requests

      good employer

      Call center representative
      Current employee
      Concord, NH
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people to work with. The company is fair. solid job and good people you work with.

      Cons

      A lot of work for not great pay, and Office politics is a bit much at times.

      1

      Not Pleasant

      Transaction processing associate ii
      Former employee
      Somerset, NJ
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here

      Cons

      very low pay, inconsistent direction, high turnover rate, micromanagement, no paid holidays off, very high volume, unrealistic expectations, no paths to move to other departments / roles/ contracts

      1

      Mediocre Review

      Technical writer
      Former employee
      Port Charlotte, FL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Conduent has excellent benefits, good pay, and very good career opportunities.

      Cons

      I worked for Conduent as an employee successfully for almost 20 years on multiple projects, and my annual reviews were very good. During my next to last project at Conduent, I had to work very excessive hours each week for many months as a salaried employee.

      Overall good company

      Senior director
      Current employee
      Washington, DC
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture, people, remote work, decent pay

      Cons

      Very complex organization that needs better strategy and direction

      conduent

      Customer service specialist
      Current employee
      Subang Jaya
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, flexible, and great benefits are provided.

      Cons

      Not so many eateries in the surrounding area.

      Ez pass

      Customer service representative (csr)
      Former employee
      Staten Island, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work , quick learning experience

      Cons

      The pay could be better a lot of calls in short amount of time

      2

      Does not trust or value employees

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is fair and they have many opportunities for fully remote work

      Cons

      The level of micromanagement is insane. Unlike most customer service jobs, you can't log into certain systems until clocking in. Once you clock in you are expected to go available right away. These programs are often slow to load and and messages to read before you can go available if you aren't in available within a minute of clocking in, you are marked as tardy despite the fact that by their own policy you are supposed to have 6 minutes. Upon starting this job the equipment I was provided was 5 years old. After a year of working there it was finally replaced, but the way the replacement was done was insane. Rather than showing value for the employee and sending a replacement first so they can keep working while waiting on the replacement and ensure the new equipment is working properly before the employee sends back their functioning equipment, they force the employee to send in their working equipment. They refused to send out the replacement until the previous was received. The return label was for UPS ground and the replacement was sent out via UPS ground as well, ensuring it would take the longest time possible. This resulted in me being unable to work for about two weeks unpaid. On top of that I had to pay out of pocket to get an adapter that would work with my headset and wasn't advised of this need before the replacement was sent to give me an opportunity to ensure I had it while waiting all that time, resulting in extra loss of work time to obtain the adapter. All of this sent a clear message that I am valued so little that me being unable to work for two weeks is no problem, yet their attendance policies sure are strict and claim otherwise. On top of the issues with the replacement, I was not provided correct instructions before sending out my old device to ensure a smooth transition to a new device, which resulted in more time lost before I could get back to work. If you ask for time off and with that and your normal days off you end up being off for more than 3 days in a row, they lock your device. Getting it unlocked once you are due to return is easier said than done. Another act of showing distrust rather than trusting that the employee will be like most people and not want to touch their work equipment outside of work other than to check their schedule since no means to check one's schedule is provided besides the work equipment. Then lastly they are quick to find fault and slow to show praise and let you know what you are doing well at. While yes it is good to give feedback to help the employee improve, it is also essential that the employee knows what they are doing well at so they know to keep doing that. A top performer should be aware of the fact that they are. I was so unaware of this that when a supervisor told me of this, I thought they were lying and said so. To be quite honest, the only reason why I have been with Conduent for a year is because I've had no luck finding another job since it is so difficult to find another job these days. The moment I find another job or have enough money saved up to be able to live at least 6 months with no income, I'm putting in notice.

      2

      Good Pay but Management can be problematic

      Customer service representative
      Former employee
      Subang Jaya
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, offer KPI bonus and WFH for good performer

      Cons

      OM and managers can be difficult to work with. No promotion regardless of performance and no career growth

      1