Hays FAQ

Have questions about working at Hays? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Hays.

All answers shown come directly from Hays Reviews and are not edited or altered.

65 English questions out of 65

April 29, 2021

What is paid time off like at Hays?

Pros

A lot great people work here, solid PTO policy, and decent commission %% compared to other places. If management was not so bad, it would be a good company to work for but unfortunately that is not the case. They will cram your week up by assigning you jobs going absolutely no where or other pointless time-wasting tasks. which it make it extremely difficult to hit your numbers.

Cons

Very poor management making horrible decisions. Recruiters are not treated well. A lot of time wasting activities that need to be taken care of. This company absolutely blew my mind recently with their decision making. I don't think any of the Leaders within the organization have actually looked at a single job requisition. They recently brought on a new Account where all of the jobs are prioritized as "Red Hot" by management yet the jobs are the biggest joke you could ever possibly witness as a Recruiter. Management actually wants to build a new team completely dedicated to this account and force their experienced recruiters to spend a large portion of time on it. You will get yelled at by Management if you do not submit daily, very detailed, multiple paragraph, updates to the Account Manager, however, Recruiters are not entitled to any feedback on the candidates submitted. In a time frame of over 2 months, there were close to 200 job requisitions with this particular client, and not one single interview or anything close to it. Not a single placement will ever be made on it as your most experienced recruiters have already pointed out, yet Managers actually want to build a team of multiple people who solely focused on supporting this complete joke of an account as well as force their experienced recruiters to waste a large portion of time on it. It is mind blowing to see high level leaders within such a large organization make such horrible business decisions that will only lose the company money and more employees in the long run. Very long training sessions to experienced recruiters who do not need it. Why is an employee with over 3 years of experience forced to sit through multiple 2+ hour training activities? If the training was actually relevant or helpful, I would understand but it's not. Half of it is spent making fake "role play" phone calls to other recruiters to practice everything they already do on a daily basis, It's just insulting and a waste of valuable time and resources. How can you expect recruiters to get 6 interviews, 8 submittals, and 20 mini profiles per week when in reality they only have about half of the day to actually focus on recruiting.

Advice to Management

Treat your Recruiters better and actually listen to what they have to say. Do not insult their intelligence by labeling every position as "Red Hot" when we know it has a 0% chance of going anywhere. Get rid of the redundant time-wasting activities and give recruiters the time they deserve to actually focus on making placements and $$. Get rid of the managers who have driven so many employees out. More than half of your Technical Recruiters under the same manager have quit in the past year, it might be time to make some changes..

A lot great people work here, solid PTO policy, and decent commission %% compared to other places.

April 29, 2021

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May 4, 2020

Does Hays offer massages?

Pros

free coffee and tea, end of year do

Cons

treated poorly, all based on luck of desk you are given

free coffee and tea, end of year do

May 4, 2020

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February 25, 2021

Does Hays offer relocation assistance?

Pros

-3 month training - Long-term career path - Interesting commission structure (eventually) - Great benefit package - Team spirit (if you fit in) - Good place to acquire experience for sales, recruitment, business development - Work from home

Cons

Low base salary - however that can be fixed You are expected to be very autonomous (not for juniors) Getting your promotions can be daunting but it's doable

Great benefit package

February 25, 2021

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May 23, 2021

Does Hays offer dental insurance?

Pros

- Work life balance - Good medical benefits which includes dental coverage - Clear and fixed promotion structure

Cons

- Culture - Slow progression - Basic compensation benefits (healthcare), no other flexi benefits

Good medical benefits which includes dental coverage

May 23, 2021

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April 11, 2019

Does Hays offer family leave?

Pros

You get to work with lovely consultants. That makes your job enjoyable.

Cons

- I received “zero” training, they tend to withhold information so they could use it against you later. Every time I asked her to show me something, I was abruptly told that they are time poor, so I am not sure how I was meant to learn. - Favouritism was appalling, I was told that I need to help others but they don’t have to help me! - Bullying is very common, I was told by a manager when an employee and a manager don’t get along, HR will take manager’s side. - No work-life balance, I had to start at 6am, some nights I had to stay back till 8pm. Once we were told we should skip lunch break which is illegal and dodgy. Managers never see your hard work and take it for granted, in fact they treat you like you must start early and finish late. - I was considerably underpaid for the job I was doing, I was doing job of a senior payroll officer but I was paid as a junior, I was promised a pay rise and a new title which never happened! Another person in the team who was doing less than me was paid by 23k more than me because that person was a favourite! - Customer service was shocking, the normal culture was if a director or above emails you, you need to respond ASAP, but everyone else can wait. Employees emailed us for their leave issues (because it was never correct in the system) and since we were not allowed to respond without manager’s authorisation, they sometimes had to wait for months. The irony was I was asked to “mingle” with consultants and participate in their drinking event to become close to them. - One the other hand, payroll had no deadline, we had to open the pay run and enter details even when we were in the middle of running pay run if the request was from “a director or above”. - Bullying and gang up was the normal culture, you were bullied if you did not look like the managers or didn’t behave like them. - Guys said whatever they wanted and swore around ladies and they could get away with it. - Everyone is underpaid (unless you are a big boss), bonus is only for managers and there’s no benefits excepts for Bupa discount (which is a few dollars only). Parental leave is not great and there’s no work life balance, only managers are allowed to work from home. - You feel you are just a number. - The job was extremely stressful (I can’t believe I did that job for that salary!), the system does not work and the payroll system is outdated and not working at all. Everything is wrong and payrollers need to calculate and enter almost everything manually.

Advice to Management

Respect your staff, Do not underpay your staff Respect female staff (Read between lines) Update your systems

Everyone is underpaid (unless you are a big boss), bonus is only for managers and there’s no benefits excepts for Bupa discount (which is a few dollars only). Parental leave is not great and there’s no work life balance, only managers are allowed to work from home.

April 11, 2019

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65 English questions out of 65

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