HubSpot FAQ

Have questions about working at HubSpot? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at HubSpot.

All answers shown come directly from HubSpot Reviews and are not edited or altered.

61 English questions out of 61

July 17, 2019

What is paid time off like at HubSpot?

Pros

-HubSpot culture is unlike any other I have experienced. Your coworkers are genuinely invested in your success and will extend themselves to ensure you have access to the resources you need. -Unlimited PTO and work from home flexibility, dog friendly office, smoothie bar + coffee garden + beer gardens, 24/7 building access (great for a weekend workout at the onsite gym), onsite dental and vision, dry cleaning pickup/drop off and no dress code -HubSpot has an incredible suite of products that are easy to stand behind and have tremendous value to the end user. Great product = easy sell = happy customer

Cons

-No one works at HubSpot because it pays better than the rest of the industry (it doesn't) but you do stay because you become accustomed to the HubSpot lifestyle. If financial compensation is your key motivator then make sure you are clear with your salary expectations when interviewing. -If you are fresh out of University and looking for an entry level role you will have to pay your dues. The movement through the ranks is again, a bit slower than what you would see at other businesses in this industry, but ultimately a great learning experience and intrinsically more valuable.

Advice to Management

Be more forthcoming about internal mobility and what the process looks like. Help to facilitate transitions from one role/team to another.

Unlimited PTO and work from home flexibility, dog friendly office, smoothie bar + coffee garden + beer gardens, 24/7 building access (great for a weekend workout at the onsite gym), onsite dental and vision, dry cleaning pickup/drop off and no dress code

July 17, 2019

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October 11, 2019

Does HubSpot offer massages?

Pros

I really like the emphasis HubSpot has made on making an inclusive and belonging environment. Compared to everywhere else I've worked, the company seems so much more accepting of people with a variety of expressions, backgrounds, and experiences. Management also acknowledges that there is always room for improvement (and continues to take action to improve). There are many opportunities to get involved in DI&B initiatives. There are a lot of perks like free food, dogs in the office, an onsite gym, working from home, and expensed team outings. I also view my coworkers as friends. My manager keeps my career growth in mind, and I receive clear and actionable feedback to work towards an eventual promotion. I also have a lot of independence to determine my own schedule/hours and the projects I would like to work on. Initially, I was skeptical of the Unlimited Vacation policy, but I have had no difficulty taking time off. My manager suggested taking off about 4 weeks per year + holidays which is more than what other companies I looked at offer for my role. I can also extend holidays by working remotely.

Cons

As HubSpot has grown, the culture and hubspotlife has not fully scaled. For example, the new office expansions (1C and 10C) have substantially fewer amenities and a much less social atmosphere than the main buildings. It's also been harder to sign up for traditions like Mystery Dinner and company outings. For software engineers, the work-life balance and burden of being on call can very greatly depending on the team. For example, some teams are almost never paged, while others are paged multiple times a day.

There are a lot of perks like free food, dogs in the office, an onsite gym, working from home, and expensed team outings.

October 11, 2019

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November 7, 2019

Does HubSpot have a sabbatical or career break policy?

Pros

SingSpot is easily the best company I've worked for! First up, let's talk about the perks at SingSpot! Many of these reviews say they're unreal but let me break it down a little. It's a 'known fact' that Singapore's national pastime is eating - SingSpot delivers above and beyond on that front. Here's a list of what's in the mix: Waffle Wednesday, Catered Thursday Lunches, (newly-introduced) Panini Friday, End-Of-Month (EOM) Pizza and EOM Drinks. Not forgetting the amazing and well-stocked pantry - coconut water, green tea, ice creams, assorted nut dispensers, regional tidbits and 2 beer taps. If you think we're all about food and drinks, we have got in place an on-site gym and an annual gym subsidy for folks to balance the sinful indulgence. It does seem apt that I mention a little about our focus on Health and Wellness, especially after all that speak about eating and drinking. What we got at SingSpot is an insanely good medical and insurance coverage! It even covers visits at the Chiropractor and TCM specialist. What's more, we've even held massage sessions at SingSpot during our Health and Wellness Week. We are also a rather fun-loving and diverse bunch! Fun fact, we have more than 20 nationalities in the APAC region and that really brings on different perspectives. We also get together frequently as small groups and a couple of times every month and every quarter in big groups. Some cool gigs we've hit up in the past- Virtual Reality Park, LaserTag and Fragment Room. We have various interest groups ranging from the cat-lovers group to school alumni groups and women groups to a ping-pong club. It would be an absolute crime to not mention the unlimited vacation program and the flexibility to work from home. I love how the company recognizes how everyone may be wired differently - working remotely may help one to deliver their best work. To appreciate longer-tenured employees, HubSpot also offers a five-year sabbatical program which is a 4-week paid sabbatical with a $5k bonus! For those who may be interested, we do provide Employee Stock Purchase and Grants along with the employment. I do also think that we're quite competitively compensated at SingSpot. I also adore the work-life balance here - leaving work on time means I get to pursue my other passions/interests outside of work which value-adds to my work. Now on to the 'more important' perks! HubSpot values personal development and growth of every single employee. The culture of growth and learning is seen in so much that we do - monthly new hire panel, new hire training program, workshops, AMAs, Specialized Training, Company Wiki and our Internal Online Learning Center. The leadership here is extremely transparent - we even have access to the decks/documents from their off-sites. The extremely feedback-centric culture might feel a little uncomfortable at the start but soon enough, you'll look forward to receiving them and eventually delivering some of your own. One of the rare perks I don't see often in other organizations will be my one-on-one weekly sessions with our Managers and Team Leads. These sessions have been truly critical in removing my learning roadblocks and accelerating my growth at HubSpot. The icing on the cake is the free books program and annual tuition reimbursement of $5k available to us to spend on educating ourselves. Overall, I'm just extremely grateful to be in an organization that values our personal growth and development - putting in place all they can to help us become the best versions of ourselves. My last and favourite perk at HubSpot. I can unequivocally say that it's going to be the people I work with. It's one thing to read about a set of values that a company say it will uphold and one thing to see them truly lived out by everyone day in and day out. At HubSpot, it's the latter - I've seen how each and everyone I've come across has lived the "HEART" values out and it's such a privilege to come to work some of the smartest, knowledgeable, humble folks I've known. The resolve to solve for our customer is really infectious. It's really inspiring to see people who are trying to become the best versions of themselves and in turn if motivates yourself. Also, I've never seen a company so happy for people who are leaving the company for further pursuits. Someone once said, "A good measure of a company is how they treat those who are leaving." and I think we rank pretty high in that regard. We have great vision and plans in the coming few years. Although I can't divulge much, I'm really excited about our growth in the coming years. I guess this my dream company to work for. So you can say that I'm living my dream now!

Cons

The following may not be con per se but they're definitely areas of concern for some people: - There are really high standards and a really steep learning curve. For some, it might be too metric-driven at times. Therefore, the intensity of the roles might not be for everyone. There's a high chance for burnouts. That said, the management has tried to improve this with health-related workshops (sleep, posture and nutrition), providing a meditation room, building a safe space and enhancing psychological safety. - It's an extremely fast-changing environment. SingSpot operates a little like its own startup and it's a bit of a double-edged sword. While we're agile and adaptable, we can get a little disorienting for some. We don't have a lot of policies so typically you'll hear UGJ (Use good judgment) but that can have differing interpretations. Some see this as empowerment, trust and autonomy but some view it as a lack of guidelines. To each his own, I personally love it but a little more processes/systems and playbooks wouldn't harm. - We're also not as well-known in APAC and in Singapore as compared to HubSpot in other markets. So you might find yourself trying to even spell out "HubSpot" for some customers. I personally find that really exciting that we're in the process of making ourselves better known in the region. Some other areas for improvement KPI - Some of the metrics connected to performance used in this region may not be the most reflective of an employee's ability and can become customer roadblocks. They can be majorly swayed by cultural perceptions of scoring. Product - While I love the frequent product updates, we can improve the way they're shared. - Product adaptation to meet regional expansion goals can be enhanced. On the product front, more localisation and more language support are very much welcomed, especially in the APAC region. We're trailing behind in terms of mobile play and eCommerce play. - The ideas in the HubSpot Ideas Forum can be worked on more actively (especially those with more than 150 upvotes over an extended period of time). Career Development - Availability of certain roles in other regions may not be available in SingSpot, especially for more product-oriented and niche roles. However, internal mobility is great! Strategy - The playbook for certain markets such as India and some other Southeast Asian markets is still in its early stages and strategies from North America might not be as applicable. Cross-Collaboration - Cross collaboration/function can be improved - introduce more projects that require the involvement of 2 different functions Diversity, Belonging and Inclusion - Even though we are rather diverse in nationalities and ethnicity but we can be more conscious in embracing inclusivity and belonging. Comparing SingSpot to other offices, advocacy in LGBTQ isn't as strong. Also, the choice of restaurants and food preferences during social events can take more into consideration of Muslims, Vegetarians and Vegans. - Also, we have quite a skewed "younger" group of workers (mostly millennials) and the balance of some more senior workers could be useful for us. Giving Back - We can be more environmentally conscious - more conscious with choice of food vendors and in encouraging the use of own reusable cutlery. - We can also give back more to the community in Singapore e.g. Blood Donation Drive, Community Events and helping the elderly etc. Just a caveat here, no company is perfect and some of these are present in most companies of our nature (SaaS company, mid/large scale and trying to localise). These are simply things I hope we can improve on but I would still like to highlight that it's still one of the best companies I've worked for. This is so especially so when I’ve worked already for a few companies prior to HubSpot.

Advice to Management

Keep doing what you're doing. But be mindful of preserving the core of what makes us who we are while striving to improve in areas we're lacking. I like how we never assume we're perfect but we do really try. I do really appreciate that most feedback is largely action upon swiftly. Looking forward to not just grow but to grow better with HubSpot and to build a company that our future generations will be proud of!

year sabbatical program which is a 4

November 7, 2019

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July 14, 2021

Does HubSpot offer dental insurance?

Pros

- Atmosphere: colleagues are all driven and nice, it's a great place to grow with good people. - Office: free lunches, vending machines with snacks, beer on tap, coffee machines galore, video games, hang out spaces etc. - Promotion path: relatively transparent for my role, with annual compensation increases as well even without a title promotion. Internal mobility is easy (albeit very competitive) too. I'm told salaries are slightly lower than elsewhere but bar the really big tech companies I haven't heard much examples of that. - Resources: You're given the resources to do your job, whether it's tools or the training to tackle problems. It's also very rare that too much is asked of you directly anyway. -Benefits: Pension scheme is decent (match your contribution), there's funds available to pay for education courses if you ask, the share scheme has been great given the company growth, health and dental insurance are very welcome, unlimited holidays means I never worry about stretching over my days (I take about 30 a year with no pushback at all). - Remote vs office: have always been allowed wfh the odd day, but now full remote is an option, or full office or a hybrid. You just need to pick one. Knowing I could move (even country) is great. Overall, working here has allowed me to really grow my career. I had no experience in tech before, but came through the support team which thought me a lot about HubSpot and the tech landscape, and was able to move on for a new role and skills (like many others from support). I've personally experienced a huge increase in salary too, and the shares have added to that and given me sums of money for a deposit that I thought impossible before. If you're coming from a similar (probably tech) company then these changes may not be as noticeable

Cons

- Lockdown: no office has removed some of what I loved about the work and the atmosphere. Hanging out with colleagues after work for drinks, or during for table tennis was a great way for work to feel more social and less of a grind. For some, remote work will be worth it but for me the office was a big plus. Remote work has been handled as well as it can be though, better than my of my friends or family in other companies report. - Challenging: whilst you're given everything to succeed there is a steep learning curve. The software is huge now, and if you haven't worked with this sort of online software before there's a lot of general tech info to catch up on too. You'll be given everything you need and so many people have skilled up in the process (incl me), but it's draining learning so much at times. - Work/life balance: Usually really good, managers and colleagues will stop you working too much. It's 100% not expected to work past 5pm (Dublin). They just gave the whole company a week off, too! However it doesn't always work that way when things are busy for you, and during lockdown in particular I think that has slipped more as we're not in the office to support each other on it. That has definitely made things more stressful for both myself and others at times (hence the need for the week off I think).

Advice to Management

Please don't abandon the office atmosphere and perks in favour of remote work when we are able to return. Remote has gone well but the office really adds something of its own.

Benefits: Pension scheme is decent (match your contribution), there's funds available to pay for education courses if you ask, the share scheme has been great given the company growth, health and dental insurance are very welcome, unlimited holidays means I never worry about stretching over my days (I take about 30 a year with no pushback at all).

July 14, 2021

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January 22, 2021

Does HubSpot offer family leave?

Pros

amazing culture, flexible work options, commitment to diversity inclusion and belonging initiatives, unlimited vacation and parental leave, awesome benefits and stock options, loads of options and coaching around your career and continuing education (you can expense classes), wonderful teams and managers

Cons

A recent trend in hiring external candidates versus internal candidates.

Advice to Management

Please cash in on your investments in your people and prioritize hiring opportunities for internal job seekers when possible. I feel this is the main reason why folks ever leave the company.

amazing culture, flexible work options, commitment to diversity inclusion and belonging initiatives, unlimited vacation and parental leave, awesome benefits and stock options, loads of options and coaching around your career and continuing education (you can expense classes), wonderful teams and managers

January 22, 2021

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61 English questions out of 61

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