Mastercard FAQ

Have questions about working at Mastercard? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Mastercard.

All answers shown come directly from Mastercard Reviews and are not edited or altered.

66 English questions out of 66

August 14, 2020

What is paid time off like at Mastercard?

Pros

Great compensation and benefits, paid time off. Systems are advanced and up to date. Friendly and smart people to work with. Company is growing fast and leadership is strong and innovative. Overall a great company to work for. Enjoyed my tenure at Mastercard.

Cons

Long hours, too many deadlines and unnecessary meetings. Meritocracy is not applied when promoting.

Great compensation and benefits, paid time off.

August 14, 2020

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January 5, 2021

Does Mastercard offer relocation assistance?

Pros

Mastercard is making strides in improving equity in the workplace. There is still work to be done in this area but I got a sense that the company is aware of it's flaws and working to improve. Excellent benefits package with 10% 401K match

Cons

Sometimes you get the feeling you're only doing a project so that your team gets recognition from senior management. There may not be a real business reason for you doing this work and as a result can lead to you being un motivated.

Excellent benefits package with 10% 401K match

January 5, 2021

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June 10, 2021

Does Mastercard offer massages?

Pros

- Amazing benefits. 8 months of Paternity leaves, seen a lot of employees become fathers. - 22 Earned leaves - Covid leaves on top of sick leaves given. Leaves can be availed post-vaccination - BENEFITS BENEFITS BENEFITS - WFH. Do it when you please, although it only became more unquestionable during pandemics when the male bosses had to connect from home too. - Vending machine has reimbursable amounts. - The greatest place to work if you are hired for the skill sets that you are interested to work in and are learning out of it.

Cons

- This is an Indian tech hub masquerading as a global MNC. So don't expect great pay as HRs are well aware of the market value of the candidates and will give the hikes accordingly. I was recruited as the most "cheapest" resource for my team who were earning a lot more than me and the work output is given by me was greater than any of them. - Due to a lot of influence on work from out of India, the employees here have become seasoned and polished by having lots of international exposure but Indian managers will and always remain the same unless he/she has international exposure too. - If you end up with a manager who is not technical and has no interest in technology or learning them, your work will not be valued and your efforts will not fetch great hikes. Learn and move on. - Internal movement is advertised but as usual, it's an Indian tech hub and any request for an internal movement triggers a series of events similar to Indian soap dramas where managers frown and end up giving you low ratings. - If you end up in a customer-facing team, be ready to sacrifice your life. - No onsite. Don't expect one. - No WFH setup given during the pandemic. But Leaves were given. - No Diwali bonus. - No quarterly project parties or free ice cream. Apparently, the bosses get paid very well here so parties are hosted as per their mood out of their pockets. - No bonus on the New Year, be happy with a pen, diary, and a calendar.

Advice to Management

- To the people's managers, stop bringing the "Indianness" in everything. - With so much international exposure offered, the HRs should really up their game and pay for the right talent and not concentrate on giving them the lowest possible market price. - Some managers seem to have figured life itself and only do their work based on human emotions and psychology. I would advise them to pursue a degree in Psychology instead of running a Technology company. - Only recruit passionate individuals who are students and learners and promote only those who know the stuff, not just how to run things. - Stop being cheap. Pay the worthy.

No quarterly project parties or free ice cream.

June 10, 2021

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February 5, 2021

Does Mastercard offer dental insurance?

Pros

Managers are generally lenient with time off and flexing time. Paid volunteer days and good PTO compared to other employers in the region. Very strong retirement matching. No one complains too much or gossips. Dental insurance is good.

Cons

Corporate bureaucracy, spend a dime to save a nickel, not a lot of young people at all, people often get stressed about the work, lots of middle management, manager changes and reorgs happen often, software development isn’t very streamlined, software practices between teams varies widely

Advice to Management

Needs less management and more worker driven design decisions

Dental insurance is good.

February 5, 2021

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January 25, 2019

Does Mastercard offer family leave?

Pros

Employee friendly policies, good amount of leaves, maternity and paternity benefits, Mediclaim, Pantry services, interiors, management vision, growth outlook

Cons

Nothing to report at present.

Advice to Management

Keep going on the path envisioned for next 5 & 10 years.

Employee friendly policies, good amount of leaves, maternity and paternity benefits, Mediclaim, Pantry services, interiors, management vision, growth outlook

January 25, 2019

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66 English questions out of 66

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