Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated December 4, 2018
1,214 reviews

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3.9
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Employee Reviews

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Pros
Cons
  • "Certain teams have very bad work/life balance where others are just too relaxed" (in 48 reviews)

  • "Lots of clustered senior management groups from same nationality on global roles" (in 37 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Product Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Analyst in Gurgaon, Haryana (India)
    Current Employee - Product Analyst in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Best work culture and Employee centric organisation

    Cons

    No Cons to highlight as of now


  2. "Is it cheesy to say it’s Priceless?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    A forward thinking environment not afraid to put customer needs ahead of the curve.
    This is a relationship based environment that fosters people to be decent with each other.
    I love the ability to take time to make an impact greater than my work through the volunteer time.

    Cons

    Getting the required tech in order when you first start is a nightmare.
    Other than that, I have nothing else to say that’s a con.

    Advice to Management

    Maintain this culture of having open feedback, but also an attitude of being kind to each other. It’s the main reason why people stay here for so long.

  3. Helpful (2)

    "It all depends on your manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Security Engineer in O'Fallon, MO
    Former Employee - Senior Security Engineer in O'Fallon, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    Good pay and benefits, a lot of available training.

    Cons

    If your manager doesn't have an interest in being a manager, you will suffer the consequences. Also, unless you are left leaning, never talk about politics as you will be shunned.

    Advice to Management

    If you are in a management position, then you have to be a manager, whether you like it or not. You cannot take the position then say you don't want the responsibility that comes along with it.


  4. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Fantastic place to work with an amazing working environment

    Cons

    I have really nothing to complain


  5. "SVP EVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great environment, people, and place to work.

    Cons

    Lack of communication within team, non responsive amongst senior levels

    Advice to Management

    N/A


  6. Helpful (2)

    "Shifting culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Mastercard full-time

    Pros

    Benefits package and company performance is outstanding and keeps unhappy employees with the company

    Cons

    The company Culture is deteriorating rapidly

    Advice to Management

    Pay more attention to how senior and middle management treat their teams


  7. "Great global company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Marketing in Purchase, NY
    Former Employee - Vice President Marketing in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    Very diverse, a lot of opportunities, smart co-workers

    Cons

    a lot of career manamgnet

  8. "One of the best places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Saint Louis, MO
    Current Employee - IT Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Company has the right focus to move ahead and is doing all the right things to move and stay ahead.

    Cons

    No Cons as of now yet.


  9. Helpful (8)

    "Do Not Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    There are no pros here

    Cons

    Don’t expect a promotion, management does not care, people are hired with no experience for VP positions and the lower level workers are the ones with the experience and make the VP levels shine, people take credit for the work you did, low pay, health insurance is horrible and costly, time off is less than industry average, loyalty gets you nowhere except snubbed and passed over, managers catered to the people they hired and make sure they get taken care of, morale is at all time low.

    Advice to Management

    Open your eyes! Morale sucks. HR doesn’t care. Complaints against managers are ignored and not handled. Not a good place to be. I want to cry every morning and not come to work. How is that for employee morale.

    Mastercard Response

    Nov 29, 2018 – Employer Brand Marketing Manager

    Thank you for taking the time to write a review. I'm sorry to hear of your experience. Our promotion process is not based on personal relationships, or on the sole feedback of your manager. We have... More


  10. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mastercard full-time

    Pros

    Good company to work for

    Cons

    Not many downsides to share. Happy in current role