Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated February 22, 2017
740 reviews

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Full-time Part-time

3.5
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Mastercard President and CEO Ajay Banga
Ajay Banga
447 Ratings

740 Employee Reviews

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Pros
Cons
  • Lean resources so low work life balance (in 33 reviews)

  • Most departments work in silos and senior management does not respond very positively to requests/ suggestions (in 28 reviews)

More Pros and Cons

  1. Featured Review

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the company culture. Really take care of their employees

    Cons

    It is a large company, so it is hard work to make a name for yourself (but its worth it!)


  2. "Good"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mastercard full-time (More than a year)

    Pros

    Professional, allowing work from home

    Cons

    Pay is not good, no increase


  3. "Sr. Director User Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time

    Pros

    Great culture, excellent pay, great perks

    Cons

    Mundane work, boring, bureaucracy, slow


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great innovative company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Account Management in Purchase, NY
    Current Employee - Vice President Account Management in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work life balance, flat organization, innovation, CEO, with a focus on making the world a better place

    Cons

    execution of new solutions, Visa Share, layoffs


  6. Helpful (2)

    "MasterCard and MasterCard Advisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    MasterCard under the leadership of Ajay Banga is trying to be a payments technology innovator and leader. This vision is working, as evidenced by amazing stock growth. Many of the newer people that they have hired are go-getters with great backgrounds who will work tirelessly to fulfill this vision. I enjoyed my years at this company and learned lots from very smart co-workers who came from McKinsey and BCG as well as Silicon Valley startups. The company is innovative and fairly nimble given its size. It was a pleasure to work there (most of the time) and I would probably go back for the right opportunity.

    Cons

    Beware of people who have been at the company more than 10 years. There are lots of them. These people are "old school MasterCard." They are not particularly innovative or aggressive, and they have little to no desire to find new ways to solve problems. They clock in and clock out, collecting a decent salary and bonus. They live nearby and like having an easy commute and treat their roles like a 9 to 5 country club. Mr. Banga seems to be aware of these leeches and slowly but surely a few of them get laid off each year. Just don't make the mistake of working for one of them. It will just take you that much longer to get where you need to be. This happened to me, twice, and therefore I moved on.

    Advice to Management

    Keep creating opportunities for employees to take calculated risks and challenge the status quo. Invest in great developers. A technology company needs great strategic minds and the developers who can actually put the vision into action.


  7. "Business Leader"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    They pay well and have an overall reasonable benefits package. They also provide for a flexible work-life balance environment. They believe in doing well while doing good.

    Cons

    Advancing to the next levels can be challenging. It's the common phenomenon of a pyramid type structure where there are many qualified candidates competing for a few openings.

    Advice to Management

    Keep on fighting the good fight of doing good around the world. Be more open to skip level meetings. There are good people with good ideas and insights with respect to the every day business to be heard.


  8. Helpful (1)

    "Associate analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Mastercard full-time

    Pros

    Great work life balance and brand name

    Cons

    Large corporation with a stagnant culture. Don't learn any technical skills, lots of group think.

    Advice to Management

    Open an office in the city to attract young talent


  9. "Product Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experienced Level in O Fallon, MO
    Former Employee - Experienced Level in O Fallon, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    Great Benefits, Flexible wfh

    Cons

    Management is greatly lacking leadership and people skills. Advisors side of company is very political and turnover is crazy. Also, since Ajay became CEO many jobs have gone overseas.

    Advice to Management

    Hire and promote people with leadership skills, build people management skills. Great employees leave when poor leaders are in place.


  10. "Salary Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Mastercard full-time

    Pros

    Great work, Good work-life balance, good career growth

    Cons

    various timezones to coordinate with


  11. Helpful (1)

    "No room for advancement, poor compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Everyone loves the CEO, he is very focused on diversity and making the world a better place.

    Cons

    The company doesn't give raises every year (cost of living) so basically you earn less every year because of inflation. Very small stock awards even for good performers at VP level. You need to be SVP or higher for good comp, and there aren't many of those jobs.

    Advice to Management

    Compensate your employees well. We're doing a great job and the company performs well. Please at least increase our salaries annually in keeping with the cost of living. Thanks.



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