Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated June 21, 2018
1,104 reviews

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3.9
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1,104 Employee Reviews

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Pros
Cons
  • "Preach work/life balance but don't practice it" (in 44 reviews)

  • "No local presence of leadership allows lots of politics from senior management team" (in 36 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "A Decency-Led Force for Good w/ Technology Solutions to Match"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Practically unbreakable business model, leading the way in financial inclusion and responsible social/economic practices. The organization leads with "decency" and is a force for good in Payments and beyond.

    HR practices are thoughtful and progressive. Compensation is excellent.

    Cons

    Conscientious risk management means that decision making can be slow, but ultimately feel we get to the right outcomes.

    Advice to Management

    Continue to promote more agile, design-thinking-centered ways of working, moving away from a waterfall approach to decisions.


  2. "Amazing people!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mastercard full-time

    Pros

    I love working at mastercard as the people here are amazing.

    Cons

    Consensus by community. Decision making is slow.

  3. "Overall OK"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mastercard full-time (More than 10 years)

    Pros

    The companies compensation programs were good

    Cons

    Too much focus on offshoring all job responsibilities


  4. "Challenging but exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Purchase, NY
    Current Employee - Leader in Purchase, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mastercard full-time

    Pros

    - Exciting business
    - Truly global organization
    - Many initiatives that allow networking and learning
    - Encouraged to give it your best

    Cons

    - Huge organization = a lot of politics
    - it gets harder to move up with a diamond shape org
    - a bit too consensual environment, everyone needs to see the same to actually make something move

    Advice to Management

    Break the silos; and especially, listen to all the voices, not only senior management


  5. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    -Great compensation structure
    -Constantly trying to innovate

    Cons

    -Slow to change
    -Organizational model is difficult to navigate
    -Nickel and diming divisional budgets


  6. "Priceless Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy Director in New York, NY
    Current Employee - Strategy Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    MA is a truly caring and ethical place to work - from the top down. The possibilities are endless and the culture here invests in people first and foremost.

    Cons

    As with most large companies, sometimes we don't move fast enough to adjustments in the marketplace.


  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Miami, FL
    Current Employee - Director in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Lots of benefits. Good environment.

    Cons

    Burocracy and silos are the worst

    Advice to Management

    Mitigate silos and empower the employees

  8. "Great Plce to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Great people and atmosphere. Great leadership.

    Cons

    Miami-office in Brickell. Very populated, traffic.


  9. Helpful (2)

    "Pretends to care about diversity--but it's a man's world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Purchase, NY
    Former Employee - Director in Purchase, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Great business model, reasonable pay.

    Cons

    Management likes to talk about diversity, but just look at senior management and you'll see there are very few women. You can talk about diversity all day long, but until the workforce reflects it, it's meaningless.
    Stingy with long term incentives (stock)

    Advice to Management

    Hire/promote some great women. Everyone knows this is a problem and nothing is visibly changing.


  10. Helpful (3)

    "Great place, if you know the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Compensation is very competitive. Work life balance is pretty good. CEO is amazing.

    Cons

    You can’t get ahead if you work for the wrong person. Potential is measured by 1-2 people who don’t even know you. If you kiss the right butt, you’ll be successful. If you put your head down, work hard and drive results but don’t shout it from the rooftop, you won’t get ahead. It’s all about self- promotion and butt kissing - especially in HR. Disappointing.

    Advice to Management

    Wake up and realize you have some gems working there, but they’ve been stuck under sub-par managers and are being passed over. You’re going to lose some quality people (and already have) right in front of your eyes.


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