Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated November 19, 2017
950 reviews

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3.8
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Mastercard President and CEO Ajay Banga
Ajay Banga
622 Ratings

950 Employee Reviews

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Pros
Cons
  • Work life balance can be a challenge (in 40 reviews)

  • Communication from senior management regarding changes to company structure aren't always timely, or the information changes every few months (in 33 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Enabled to grow and excel inside and out of workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    Love that my company cares enough to keep asking as well as providing tools, programs and ways to get ahead. Not just financially but emotionally as well. We have 5 paid days per year to volunteer to any of our favorite charities as well as an expanded pat leave globally...not to mention that #acceptancematters.

    Cons

    Takes a bit of time to learn about other teams and what they do or how you should align with them

    Mastercard Response

    Nov 1, 2017 – Director

    Thank you for taking the time to write a review. At Mastercard, you can do well and do good at the same time.


  2. "At MasterCard opportunities are priceless."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in O Fallon, MO
    Current Employee - Director in O Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    MasterCard is a technology company that is nothing short of a typical bay area company. It is a fast-paced company, there is a strong drive for collaborative work culture, innovative technology and creativity at every step.

    The bar is set pretty high in comparison to other mid-west companies which makes the workforce somewhat unique in the market that are high-tech.

    MasterCard truly invests in its employees. I was fortunate enough to get so much of training and mentoring.

    Cons

    Compared to few years, work-life balance has improved a lot, however I believe there is still a little room for improvement.

    Advice to Management

    Keep bringing in the great strategy and acquisition ideas. While change is good, the employee base should be better explained on the reasons for changes. What is explained when the strategy is set and what happens on the ground seems a bit off.

  3. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Purchase, NY
    Former Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    Really nice place to work. Great work life balance and excellent benefits.

    Cons

    May have to be well connected to get noticed and promoted


  4. Helpful (1)

    "Business Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in New York, NY
    Current Employee - Business Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Stupendous base salary and bonus with great career growth prospects. You get a chance to work with some of the smartest payment minds on the planet those who are not only intelligent but down to earth. Great benefits. 401 K out of the world. MC has posted double digit profits every single year since past 15 years that has resulted in out of the line bonus payments. You get a chance to work on innovative products which help the world in a big way.

    Cons

    Need to improve on tech infrastructure. You get a feeling that you are back in 2012. Work can get crazy during peak seasons. Some of the employees are yet to see the PUR headquarters due to the proximity from the city. The company can look to invest some money on shuttles from NYC to PUR, which will be helpful for employees staying in Manhattan but are required to travel to PUR on a daily basis. Needs to re-think about strategical products to remain ahead of the competition. Some teams get extensive travel budgets while others have to plead to get one to accommodate training.


  5. "Best company to work with"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mastercard full-time

    Pros

    perfect life balance and good hike and perks

    Cons

    no cons everything is good about this compny

    Advice to Management

    nothing


  6. "Great place to work as an intern in software engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time

    Pros

    Spoiled their interns, made for a very good workplace experience. Culture surrounding technical work was generally good.

    Cons

    Getting any inter-departmental work done was a nightmare.


  7. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Great benefits, work/life balance, professional training/resources

    Cons

    Nothing to say re work/professional experience other than the HQ are in Purchase, NY

  8. Helpful (1)

    "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time

    Pros

    revenue is king compared to prior leadership

    Cons

    shift to younger talent at the expense of true experience is causing problems


  9. "OK Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in O'Fallon, MO
    Former Employee - Anonymous Employee in O'Fallon, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mastercard (More than 10 years)

    Pros

    good benefits, raises are very slim

    Cons

    not happy about the ceo

    Advice to Management

    listen to employees


  10. "Great company to work for in the tech and payment processing industries."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Marketing and Communications in Purchase, NY
    Current Employee - Director, Marketing and Communications in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    The people are smart, fun, and down to earth.

    Cons

    HQ is located in Purchase, NY. Challenging for commuters from NYC.

    Advice to Management

    Faster decision making.


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