Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated October 17, 2017
921 reviews

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3.8
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Mastercard President and CEO Ajay Banga
Ajay Banga
600 Ratings

921 Employee Reviews

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Pros
Cons
  • Work life balance can be a challenge (in 39 reviews)

  • Communication from senior management regarding changes to company structure aren't always timely, or the information changes every few months (in 31 reviews)

More Pros and Cons

  1. Featured Review

    "Enabled to grow and excel inside and out of workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    Love that my company cares enough to keep asking as well as providing tools, programs and ways to get ahead. Not just financially but emotionally as well. We have 5 paid days per year to volunteer to any of our favorite charities as well as an expanded pat leave globally...not to mention that #acceptancematters.

    Cons

    Takes a bit of time to learn about other teams and what they do or how you should align with them


  2. "Good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    good culture, people are nice, good profit margin / stable / good performing stock

    Cons

    medical insurance is just probably below average

  3. "22 years and counting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Saint Louis, MO
    Current Employee - Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Excellent people, benefits, volunteer activities, diversity/inclusion, and career opportunities

    Cons

    Inconsistencies with corporate policies across some areas

    Advice to Management

    Continuing building a fantastic leadership pool across the organization


  4. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Digital Marketing in Purchase, NY
    Current Employee - Vice President, Digital Marketing in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Good company, good outlook, great compensation, great work/life balance. Overall, Mastercard is a leader in its field and a terrific place to work.

    Cons

    Sometimes there are too many internal politics, which sometimes hampers the overall success of the company. Also, some of the internal processes are antiquated and really need an update/overhaul, ASAP.

    Advice to Management

    Keep things going on a positive path. Focus less on fluffy initiatives, and more on streamlining processes, and making sure that departments are communicating with each other.


  5. "Director project management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Mastercard has great People and pay

    Cons

    Work life balance can be a challenge


  6. Helpful (2)

    "A company culture at odds with it's values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Consultant
    Former Employee - Senior Technical Consultant
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 10 years)

    Pros

    Development and growth opportunities, truly global company with more opportunities for those who want to see the world, a CEO with his head on right, and the new President of Ops & Technology is a man of vision. The people are mostly excellent individuals, but some in the United States resent their global counterparts. 5 days of paid time to volunteer in your community! They preach diversity and inclusion, and for those willing to go above and beyond, countless opportunities to get involved in something you enjoy and make a difference. Total compensation package is very solid but base salary is lower than market. Most lines of business are open to ideas. The technology hubs in Saint Louis has a reputation in the area for being a sweat shop.

    Cons

    Work-Life balance is a problem, exagerated depending on the organization or line of business. Avoid Operations or project management work if you want to work less than 60 hours a week. The culture is at odds with itself, with cumbersome and frustrating processes and politics. Some senior and VP management have a style of compliance (my way or the highway) and do not want questions or input, and they make bad decisions at conflict with official Corporate strategy. There is a culture of blame when something goes wrong, and people are busy protecting themselves rather than solutions.

    Advice to Management

    practice what Ajay and Ed preach.


  7. "FT Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    WFH options, help pay for child expenses

    Cons

    Can have long hours and poor middle management

    Advice to Management

    Value the people that work for you and when they speak you need to listen.

  8. Helpful (2)

    "Business Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Saint Louis, MO
    Current Employee - Business Leader in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Fast Growing Company with a great future in payments, unlimited growth potential in the market and double digit stock growth.

    Cons

    Too many reorganizations, difficult to grow career if you fall into areas that are reorganizing. Difficulty defining and aligning to priorities.

    Advice to Management

    Support your first level managers. Learn to listen to roadblocks and alleviate them for your people so they can do their job.


  9. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Great Culture; employees are well taken care off; relaxed

    Cons

    Low quality talent; extremely risk averse; outdated technology; lot of dead weight


  10. "overall positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time

    Pros

    Global, fast paced organization that "get's it". Great up side in the market for long term growth. Great salaries and benefits. Very aggressive senior management team.

    Cons

    Very political organization
    Seem focused on younger millennials at present for employee focus - (cost containment or strategy to address the next wave of HNW households??)

    Advice to Management

    Don't underestimate the bead and butter business that made you what you are, nor the mature employees that will deliver experience and SME


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