Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated June 22, 2017
825 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Mastercard President and CEO Ajay Banga
Ajay Banga
523 Ratings

825 Employee Reviews

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Pros
Cons
  • Work life balance need to improve (in 34 reviews)

  • Most departments work in silos and senior management does not respond very positively to requests/ suggestions (in 27 reviews)

More Pros and Cons

  1. Featured Review

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the company culture. Really take care of their employees

    Cons

    It is a large company, so it is hard work to make a name for yourself (but its worth it!)


  2. "Great starting point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in O'Fallon, MO
    Current Employee - Analyst in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    The Salary and the benefits Plus an innovative company A lot of ways to advance here.

    Cons

    Not a whole lot Upper management needs to listen to employee more.

    Advice to Management

    Listen to the people that work for you a little more and things would be better.

  3. Helpful (1)

    "Good but Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Saint Louis, MO
    Current Employee - Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Awesome benefits, plenty of work life balance to be had (depending on your boss). There are plenty of smart people in good positions.

    Cons

    Culture is non-existent, there just isn't one. Prepare to be bored. It is hard to get promoted within any one team. You have to take lateral moves and gain experience to go anywhere at MasterCard. A better wellness program would be appreciated at such a big company. There are some in management that have less than NO background in management.

    Advice to Management

    Promote leaders not whoever is next in line.


  4. "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Purchase, NY
    Former Employee - Project Manager in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    One of the best companies I've worked for. Great work environment, great growth potential, flexible work hours. In my experience, employees were cared for and taken good care of.

    Cons

    Health benefit we're my only complaint. Although, it's not entirely their fault. Most companies were/are not able to provide affordable benefits. A PLUS side to that is the company offered employees money towards their HSA account to help offset.

    Advice to Management

    I found management to be open to employees at most levels. Keep having an open mind and ear - many times the added perspective is highly beneficial.


  5. "Vice President, Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader (Vice President) in Purchase, NY
    Former Employee - Business Leader (Vice President) in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 10 years)

    Pros

    Many great people that are honest, professional and know their business thoroughly.

    Cons

    Many hidden agendas, too much office politics, strong emphasis on transitioning to millennial company

    Advice to Management

    Sr Execs should honor the personal commitments made to staff.


  6. "Vice President senior business leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Senior Business Leader in Purchase, NY
    Current Employee - Vice President Senior Business Leader in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    Growth oriented. Smart people. Buying vocalink is a start moving into new Payment types. The Purchase office is fantastic place to work.

    Cons

    The culture is very internally focused and needs to move faster to embrace and implement new payment offerings. They also do not embrace remote work force. In the digital age not sure why they need workers in office every day.

    Advice to Management

    Support and embrace a remote workforce policy. No reason in this digital world and with Skype we can not higher and support people who don't work in Purchase or St. Louis.


  7. "Director, Strategic Partnerships"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Partnerships in Saint Louis, MO
    Current Employee - Strategic Partnerships in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Hands down, the best company I've ever worked for. Great values, good pay, and dedication to financial inclusion.

    Cons

    Sorry, I can't think of any.

    Mastercard Response

    May 30, 2017 – Employer Brand Marketing Manager

    Thanks for taking the time to write a review. We are happy to hear that you are enjoying your priceless career!

  8. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Purchase, NY
    Former Employee - Director in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard (More than 10 years)

    Pros

    Excellent benefits. Medical, dental, vision. Good 401k match 6% plus 1.25% discretionary. CEO is fabulous. Listen to him every chance you get.

    Cons

    Lost smaller company feel. Lots of bureaucracy even though CEO discourages.

    Advice to Management

    Fix bureaucracy. Make processes easier


  9. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Great place to work, great company culture, great leadership team. Real multinational company and opportunities to relocations.

    Cons

    Purchase is a little far from New York city, but there's a express train (35 mins) from Grand Central to White Plains, and then a company shuttle (10 mins).


  10. Helpful (2)

    "Who You Know"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Leader in Purchase, NY
    Former Employee - Marketing Leader in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard (More than 3 years)

    Pros

    Great benefits and compensation and good people to work with at mid-management level.

    Cons

    Promotions and opportunity to get aheads is based on your level of friendship with the Group Head and not based on skillset.

    Advice to Management

    Promote individuals based on skillset; do not give promotions based on friendship.


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