Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated May 23, 2018
1,089 reviews

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3.9
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Mastercard President and CEO Ajay Banga
Ajay Banga
739 Ratings

1,089 Employee Reviews

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Pros
Cons
  • Preach work/life balance but don't practice it (in 44 reviews)

  • No local presence of leadership allows lots of politics from senior management team (in 36 reviews)

More Pros and Cons

  1. Featured Review

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Leadership vision, exciting innovation, wonderful people, opportunities to do what’s needed and grow.

    Cons

    Open floor plan good, but a bit more desk area and privacy would be nice...

    Advice to Management

    Keep the focus on being a Force for Good—doing well while doing good—through the work...it’s an inspirational rallying cry

    Mastercard Response

    Apr 10, 2018 – Employer Brand Marketing Manager

    Thank you for taking the time to write a review. We are proud to have employees who champion the message of doing well by doing good in their communities around the world. Thanks for being part of... More


  2. "Best work eviroment, Benefits and room for success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    There is plenty of room for success that can be leveraged by short time and being noticed by upper management. Everyone is willing to help and answer questions as much as possible to share the knowledge across all teams. Salaries are fair enough and benefits are incredible.

    Cons

    More challenging as the network is a little bit complex as well as the competition is very high

    Advice to Management

    Keep up the motivation

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Great working environment, truly global culture of work, good benefits

    Cons

    The disconnect between Executive management and operational teams is effective, between global and regional teams is real...a lot of silos within the organization but keep improving


  4. "Human Resources"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mastercard full-time

    Pros

    Fantastic culture, strong CEO, good benefits, and great people managers

    Cons

    I can’t think of anything honestly.


  5. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    employees and leadership are generally pretty amazing, but like many places, managers can be hit or miss

    Cons

    compensation is good, but health benefits are not as good as you'd expect. decent, not great, maternity leave (16 weeks). parental leave could be better (8 weeks).


  6. Helpful (2)

    "Horrible management, lack of leadership, technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Mastercard full-time (More than 10 years)

    Pros

    Great pay, benefits. Stock does well typically because the public doesn’t know how behind technologically MasterCard truly is, even today.

    Cons

    You’ll have no life outside of work if you work at MasterCard. You’ll encounter managers whom have no background in your department and you’ll have to train them. MasterCard discriminates in the name of “diversity...”

    Many male VPs slept with their female admins and are still working at MasterCard (as are their admins). Specifically in ofallon mo. One Vice President to date has slept with three female employees. At one time, all three were working in the ofallon mo office. Funny stuff. Two females are still there today.. and are often seen in the MasterCard suite at hockey games and concerts. the metoo movement would have an absolute field day with this company—how inept must their human resource must appear to outside departments is beyond words.

    You’ll work 24x7: supporting worldwide efforts whom have no regard for your personal life or family, I left MasterCard as a top performer because they’d not allow me to move out of,the department. several in my area had heart attacks, strokes, and one lady sued MasterCard successfully and won a settlement,due to manager harassment.

    The place is a sweatshop with absolutely zero leadership, particularly in the technological areas.

    Many tenured MasterCard personnel would not be employable elsewhere. This is well known outside of MasterCard, and of course depends on which areas of MasterCard are worked.

    Advice to Management

    Allow movement for everyone. Don’t expect employees to train their managers atop existing workloads.


  7. "Great Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management Consultant in New York, NY
    Former Employee - Senior Management Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Mastercard is constantly evolving in new directions across both the financial and technology verticals. Terrific thought leadership. Gives a lot of opportunity to steer your own ship in terms of building out a career and lots of travel.

    Cons

    Big corporation, last bastion of corporate America. Heavily layered and very political organization. It is up to you in terms of your career path, no one will guide you though it. Weak management can sometimes hurt potential opportunities.

  8. Helpful (2)

    "A Decency-Led Force for Good w/ Technology Solutions to Match"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Practically unbreakable business model, leading the way in financial inclusion and responsible social/economic practices. The organization leads with "decency" and is a force for good in Payments and beyond.

    HR practices are thoughtful and progressive. Compensation is excellent.

    Cons

    Conscientious risk management means that decision making can be slow, but ultimately feel we get to the right outcomes.

    Advice to Management

    Continue to promote more agile, design-thinking-centered ways of working, moving away from a waterfall approach to decisions.


  9. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Lot of opportunities to grow up

    Cons

    I do not find anything till now


  10. "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    From a total rewards perspective, they company really tries to take care of their employees.

    Cons

    As the company tends to be generous, people tend to take advantage and feel entitled.


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