What is paid time off like at MetLife?

The company as a whole is accepting, caring, full of opportunities, and a lot of everything that you'd want from an employer. They have great benefits, a large amount of PTO offered, and a flexible start time.

I can only speak to my position but the training and job itself are so unorganized that literally no two people can agree on the process for systems and tasks. The training was abysmal - at least half of what they taught was completely irrelevant to the job (and they admitted it) and about a quarter of the rest of it was outdated. My other big issue is that finding any information on their websites (which is where you are directed to find any information about your job, benefits, HR, etc) is next to impossible. One of my managers could be very resistant to allowing us to use our PTO and instead "encourage" us to make up the time. We are allowed to carry over 80 hours each year and even with that large amount, I still lost PTO time because I hadn't used enough.

Working in security at MetLife was a highly rewarding experience. 95% of my colleagues were great, fostering a collaborative and supportive work environment. I successfully introduced five new technologies over four years. Streamlined numerous operations and engineering challenges within a complex regulatory environment.

I reported my direct manager twice to Employee Relations and had an escalation meeting scheduled with executive leadership. Consequently, I was let go under the guise of a reorganization while my current position was upgraded currently sitting vacant. I reported my manager for various issues including PTO denial after working long hours, promotion denial, poor program management, wasting thousands of hours of key vendors' time, gaslighting his own team and external partners, instructing me to stay in my lane and just keep the lights on, failing to address team concerns, blatant favoritism, and lack of respect for the time his team spends. Despite being a top performer at MetLife, previously receiving an "Exceeds Expectations" rating, it became clear after the reorganization that my new leader was only interested in maintaining the status quo and not making any waves until his turn for CISO, which was not a good fit for me. MetLife is supposed to have an anti-retaliation policy, and I fear for those I left behind, having personally recruited five people to the information security organization and managing a team of approximately 25 security engineers. My Employee Relations and ethics cases are still open, but the worst has already happened.

Good benefits and PTO to minimize the terrible environment

The organization suffered from consistently poor management, marked by unclear direction, inconsistent expectations, and a lack of accountability. Transparency was minimal—key decisions were made without context, and information was routinely withheld from the people doing the actual work. Favoritism was a persistent issue, with certain individuals receiving visibility and access to leadership while those contributing the most were excluded from important meetings, allowing others to take credit for their efforts. The work environment was further undermined by passive‑aggressive communication patterns that discouraged open dialogue and created unnecessary tension. Additionally, there were instances of harassment from one of the executives, which contributed to an unsafe and unprofessional atmosphere.

The company as a whole is accepting, caring, full of opportunities, and a lot of everything that you'd want from an employer. They have great benefits, a large amount of PTO offered, and a flexible start time.

I can only speak to my position but the training and job itself are so unorganized that literally no two people can agree on the process for systems and tasks. The training was abysmal - at least half of what they taught was completely irrelevant to the job (and they admitted it) and about a quarter of the rest of it was outdated. My other big issue is that finding any information on their websites (which is where you are directed to find any information about your job, benefits, HR, etc) is next to impossible. One of my managers could be very resistant to allowing us to use our PTO and instead "encourage" us to make up the time. We are allowed to carry over 80 hours each year and even with that large amount, I still lost PTO time because I hadn't used enough.

PTO, work from home, the people

Underwriting Insurance is boring. A lot of the systems/technology is outdated.

- stable job - good PTO and work life balance

- can be stressful at times

Company benefits and paid time off.

Overworked and underpaid. Each claim you enter must takes hours on hours to complete. Once you enter a claim there are several task . I have been working in claims for over 10 years and never had a claims have requires the level of responsibilities and claim work up. Not to mention… meetings… its almost impossible to get work done with the amount of meetings that we are required to attend. Please run and dont look back id you are planning on coming to LTD. There is no such thing as work life balance. The amount of case loads per case manager is unbearable. I find myself working 12 hours restless days 5 days out of the week and coming in on my off days to get things done just to meet deadlines. When team members are on PTO you are required to work their case loads once and done which is so unfair because it just puts you behind your own work. Management is not understanding and operate as if they are overseeing robots. With the amount of hours I work weekly I could have 2 job and not to mention that the position is salary ….so no overtime for all the blood sweat and tears that you put in on the clock. Please run from this department. The turnover rate is high for a reason. I have witnessed several new hires quit after completion of training, because it is just to much responsibility.

Great benefits, lots of PTO time.

High call volume can be stressful

Great benefits and extended PTO

Management is clueless to the day to day operations

Affordable health and life insurance. 401k, Employer paid pension. Discounts on products and services offered by MetLife. Generous PTO, start with 22 days plus 8 paid holidays. We usually only work half of the day before the holiday.

Job is very detailed oriented and may require more then 40 hours to complete all of your work. Salary, so no overtime.