What is working from home like at SHI International?

Good benefits, nice office, hybrid work schedule (work from home and in-office.)

Low salary, poorly managed from c-suite all the way down to direct manager level, inconsistent work expectations and workload, no work life balance.

easy interview process/nice people to work with

Management, took away work from home, no bonus, no raise, micro-management, low pay

If you like working at a place that loves to gaslight you, work here! Public Sector Inside had their Glint (survey) review yesterday with the department leader. The top two complaints were compensation and work from home. So instead of addressing those two issues it was basically said that the WFH policy isn’t changing so if you don’t like it leave. It was also said that comp was out of this persons control and they can’t do anything about it. So the two biggest complaints from your sellers, the people who make you money, you ignore.

SHI continues to make internal changes with accounts so that once you establish a relationship a customer they send it to the field. They give accounts to attractive but peanut brained field reps who often times have less rolling GM than the inside sellers and don’t know about things like warchest or how to sell a chromebook. It seems like despite the recent string of firings to change culture and direction, not much has changed and leadership hasn’t learned.

Not many pros. Used to be good, went downhill over the past few years and it went down fast. Avoid, avoid, avoid!

Secretive layoffs, takes back their word on work from home arrangements, plays favorites, doesn’t care about loyalty from employees.

When I began there, I learned new technologies, and we had to go into the office twice a week and could choose our days. Things were pretty laid back for a while and I liked my team/manager. It was low stress, but there was learning, growth, and productivity. Then when they mandated the Tuesday-Thursday Return to Office, it seemed less about collaboration and more about control, given micromanagement on all levels flew threw the roof (to be continued in my cons).

* Lack of Growth and Poor Compensation: Promotions are non-existent. Despite my manager's discussions about career pathways, it was all talk. I've been gone for nearly a year, and no one from my former team has received a promotion. Imagine being in a junior-level role for three years, repeatedly told you'd advance by meeting certain criteria, only for it never to happen. This lack of upward mobility is compounded by minimal raises on top of already low salaries (a point already well-covered in other reviews). As a consolation prize for the lack of professional development and fair compensation, the company offers token gestures like pizza parties, "lunch and learns" with subpar catering, a yearly "somerfest" with carnival games in the parking lot, and occasional free ice cream from a truck. It's disheartening that these are presented as substitutes for genuine career investment. * Excessive Micromanagement: The micromanagement here is pervasive and trickles down from the top. As a clear example, even for a brief doctor's appointment during my mandatory unpaid lunch hour (which extends the workday to nine hours), my manager required me to send a Teams message before and immediately upon my return to the office, fearing I might be a few minutes late due to traffic. While I don't solely blame my direct manager, as this level of control was not present when I initially joined, it became a company-wide shift that negatively impacted everyone. * Restrictive and Worsening PTO Policy: The PTO policy is already very restrictive, forcing employees to choose between Christmas Eve or the Friday after Thanksgiving. I've heard it has worsened since I left; employees now have to use a half-day of PTO if they work from home on one of the mandatory Tuesday-Thursday in-office days, a policy that wasn't in place during my tenure. * Job Elimination During Medical Leave: A week after I commenced medical leave, my position was eliminated due to a "reorganization." While I was initially caught off guard, I felt incredibly relieved, as I dreaded the mere thought of returning to that place. It felt as though my manager, recognizing my unhappiness, did me a favor. My health and happiness greatly improved this year as a result of leaving SHI.

The non managerial people are the only redeemable quality of this company.

Poor pay. Way below industry standards. Stunted room for growth. An out of touch management system. Poor training. Impractical expectations. An HR department that is more inclined to stalk your social media than to help you with a genuine issue. Hypocritical double standards. RTO mandate was unpopular and they went ahead with it anyway. If you have manager in your title, you can work from home whenever you feel like. If you don’t, you either come in or you’re force to use PTO with little to no exception. They dont care about what will make the company and its employees do better, they want their bottom line padded. Out of touch executives. Lastly, the darling, which is sales, is incompetent and lazy. The AEs are the absolute worst offenders of this.

Decent work life balance. Good colleagues. Decent benefits outside of pay.

Poor pay, so much so, they designed a food drive program to help employees, instead of paying people what they’re worth. Poor company direction. Out of touch and lazy management. Too AI driven. Hypocritical policies that aren’t followed by management, but expected to be followed by non-management (work from home policies, in office policies, etc). They dont train you. They give you bare minimum information to start and expect you to just figure it out.

The ratty gym with old ripping equipment is probably the only thing I can think of.

Absolute garbage is the only way to accurately describe this place. Management is filled with people who are not qualified and shouldn’t be managers. Competitors can work from home but they took that away from us because the beards can care less about the people who keep the place running. It’s high school. If you’re not part of the cool-kids, you are ostracized and gaslighted. Management will put you on a PiP meanwhile you’re catching MAJOR mistakes coworkers are making on the daily. The pay is laughable. It’s comparable to working fast food. For a “billion dollar” company you can afford to pay a living wage or better benefits. There’s plenty of money in the budget to throw away for Rutgers Stadium.

Good Work from Office/ Work from home balance.

Constant reorganization within the structure

It’s a job that pays you something.

I’d like to paint a picture for you. It’s February 13th 2024, there’s a snowstorm in New Jersey. Instead of allowing their employees to work from home, they would rather implement a 2 hour day and if you can’t make it in, you have to use a PTO. They rather micromanage us employees so much, in the office, that instead of us assisting customers and making the company money by placing orders and closing deals, that they rather the employees sit home using PTO instead. I’d like someone in HR to explain why you so badly need to micromanage grown adults. Looking for a new job as I type this. Get your priorities right, and someone in the company should answer for this.