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SHI International

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SHI International

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SHI International FAQ

Have questions about working at SHI International? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at SHI International.

All answers shown come directly from SHI International Reviews and are not edited or altered.

49 English questions out of 49

November 2, 2020

What is paid time off like at SHI International?

Pros

Decent benefits and PTO, managers are pretty cool and lots of perks like free products and what not

Cons

Unreasonable standards and overworks employees. So stressful not good for your health

Advice to Management

Spread out the workload, stop overworking employees, too many AEs and territories covered for small teams of 4 people

Decent benefits and PTO, managers are pretty cool and lots of perks like free products and what not

November 2, 2020

See 18 more answers

July 13, 2020

Does SHI International offer massages?

Pros

Free meals, the commission at the time was good, great way to be introduced to the tech field.

Cons

Lots of corporate politics. Must brown nose to advance. If you speak your mind, expect to be let go. Individualism isn't valued. Some metrics are not valuable, such as 50 dials a day into a limited number of accounts. Quantity over quality- which just leads to call padding.

Free meals, the commission at the time was good, great way to be introduced to the tech field.

July 13, 2020

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May 2, 2022

Does SHI International offer dental insurance?

Pros

Benefits for Health and Dental are great Monday through Friday Job Overtime allowed with permission but not required

Cons

Management is always watching through the cameras to see if your working Favoritism is heavily noticeable in the Department Depending on the location, you feel like its a prison with no sight of windows. (Sometimes I would go in the building before dusk and leave at night because of the less windows in the building)

Advice to Management

Trust can go long ways if the employee doesn't make mistakes and no need to micromanage.

Benefits for Health and Dental are great

May 2, 2022

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August 24, 2021

Does SHI International offer family leave?

Pros

If you’re right out of college, SHI is not a bad place to start your career. You’ll get quick experience that can help boost your next opportunity.

Cons

I would not recommend anyone with more than 1-2 years professional experience to apply or accept a role as an Inside Sales Account Manager in the Austin office. The role itself is really a punching bag for customers and for the field sellers. Our attrition rates are awful right now, and as I’m writing this review I’ve heard of 2 people who have put in their notice this week. The company is losing tenured ISAMs at an alarming rate, which is being seemingly ignored by senior leadership. In this role, a seller is expected to work twice as hard as their field counterpart for 1/10th of the pay. Year over year, there has been a deliberate decrease to the commission rate of inside sellers. So if you do accept a role here, be prepared to have less earning potential the longer you stick around. I would be remiss to not mention benefits as well. In a booming city like Austin, SHI’s benefits feel archaic. They offer bare minimum health/dental/vision and that’s really it. There is no parental leave policy in place, no flexibility in your work, and SHI doesn’t spend a dime on extra perks (you’ll notice all “perks” are paid for by sponsors).

Advice to Management

Work on transparency as it relates to the elephant in the room. We want to know that leadership is taking the attrition seriously rather than sweeping it under the rug. Take a hard look at the implications of forcing a RTO strategy on Austin employees - is the “culture” really worth unhappy and unheard employees?

There is no parental leave policy in place, no flexibility in your work, and SHI doesn’t spend a dime on extra perks (you’ll notice all “perks” are paid for by sponsors).

August 24, 2021

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October 23, 2021

Does SHI International offer a wellness program?

Pros

Good benefits, expensive unless you do the wellness program Pto is generous

Cons

Salary could be higher for living in Austin. Managers are constantly changing.

Good benefits, expensive unless you do the wellness program

October 23, 2021

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49 English questions out of 49

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SHI International

193 days ago

Company News
We have entered a new era. Our new brand reflects 32 years of organic growth and private ownership, making it both one of the most successful technology solutions providers in the world as well as the largest Minority and Woman-Owned Business Enterprise (MWBE) in the United States. If you still see SHI as a traditional reseller of computer software and IT hardware, it's time to look at SHI in a new light... #WeAreSHI
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