SHI International FAQ

Pros

Decent benefits and PTO, managers are pretty cool and lots of perks like free products and what not

Cons

Unreasonable standards and overworks employees. So stressful not good for your health

Advice to Management

Spread out the workload, stop overworking employees, too many AEs and territories covered for small teams of 4 people

Pros

Free meals, the commission at the time was good, great way to be introduced to the tech field.

Cons

Lots of corporate politics. Must brown nose to advance. If you speak your mind, expect to be let go. Individualism isn't valued. Some metrics are not valuable, such as 50 dials a day into a limited number of accounts. Quantity over quality- which just leads to call padding.

Pros

Benefits for Health and Dental are great Monday through Friday Job Overtime allowed with permission but not required

Cons

Management is always watching through the cameras to see if your working Favoritism is heavily noticeable in the Department Depending on the location, you feel like its a prison with no sight of windows. (Sometimes I would go in the building before dusk and leave at night because of the less windows in the building)

Advice to Management

Trust can go long ways if the employee doesn't make mistakes and no need to micromanage.

Pros

If you’re right out of college, SHI is not a bad place to start your career. You’ll get quick experience that can help boost your next opportunity.

Cons

I would not recommend anyone with more than 1-2 years professional experience to apply or accept a role as an Inside Sales Account Manager in the Austin office. The role itself is really a punching bag for customers and for the field sellers. Our attrition rates are awful right now, and as I’m writing this review I’ve heard of 2 people who have put in their notice this week. The company is losing tenured ISAMs at an alarming rate, which is being seemingly ignored by senior leadership. In this role, a seller is expected to work twice as hard as their field counterpart for 1/10th of the pay. Year over year, there has been a deliberate decrease to the commission rate of inside sellers. So if you do accept a role here, be prepared to have less earning potential the longer you stick around. I would be remiss to not mention benefits as well. In a booming city like Austin, SHI’s benefits feel archaic. They offer bare minimum health/dental/vision and that’s really it. There is no parental leave policy in place, no flexibility in your work, and SHI doesn’t spend a dime on extra perks (you’ll notice all “perks” are paid for by sponsors).

Advice to Management

Work on transparency as it relates to the elephant in the room. We want to know that leadership is taking the attrition seriously rather than sweeping it under the rug. Take a hard look at the implications of forcing a RTO strategy on Austin employees - is the “culture” really worth unhappy and unheard employees?

Pros

Good benefits, expensive unless you do the wellness program Pto is generous

Cons

Salary could be higher for living in Austin. Managers are constantly changing.