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      SolarWinds

      Engaged Employer

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      How do employees feel about working conditions at SolarWinds?

      SolarWinds reviews

      No nightshift allowance

      Engineer
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment and great health insurance benefits

      Cons

      No night shift allowance or good yearly increments. No onsite opportunities. HR team doesn't listens to employees requirements.

      8

      Great Learning Experience with Supportive Team

      Senior accountant
      Current employee
      Mumbai
      Recommend
      CEO approval
      Business Outlook

      Pros

      1-Supportive and approachable management. 2-Flexible work environment and good work-life balance. 3-Exposure to global processes and intercompany accounting. 4-Good learning curve for those who want to take ownership and grow with the organization.

      Cons

      Too early to comment as the office is newly formed and continuous improvements are in progress.

      Positive Work Environment with Great Perks and Hybrid Flexibility

      Content marketing manager
      Current employee
      Cork
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at SolarWinds is a positive experience. The company culture is supportive and collaborative, making it easy to feel part of the team. Management is approachable, helpful, and respectful of employees' time, ensuring that we stick to agreed working hours without unnecessary pressure. The onsite facilities are a big plus, with free coffee and snacks, an onsite gym with showers, and lunch once a week. The hybrid working model allows for flexibility between office and home work.

      Cons

      So far, I haven’t encountered any issues

      Exciting culture, great pay, learning a lot

      Enterprise account executive
      Current employee
      Austin, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership is very hands on but in a very supportive way. As long as you are a good project manager in a high velocity environment and are on top of your accounts and opportunities, you should do well. The knowledge will come with time and you have great support on calls to help as you get ramped up. I have worked at other similar companies, and the upper leadership is not intimidating at all. They are all very likable and approachable and even funny! Old reviews say differently, but it is my understanding those reviews are from before our new CRO. Customers love SolarWinds and are interested in learning about new advancements we've made to the platform. It makes it easy to get introduced to your accounts and drum up new business. It feels good to work for a company where the employees enjoy working together, yey are all vou can tell there is this sense of family because a lot of the employees are very tenured. That says a lot about a company when you are surrounded by tenure. Everyone is so welcoming and happy to help. You have to go in the office 3 days a week (tues-thurs), and still get the luxury of working from home Mon and Fri. I havent worked in a full office since covid and I must say I missed it. You get a lot of work done. Theres a cafeteria and a gym on campus, as well as a pretty little walking trail and a covered parking garage. They believe in diversity and inclusion and thats what makes us great!

      Cons

      They feed you a lot so you might gain the freshman 15 if you aren't careful. Depeneding how you look at it, you have to go into the office three days a week. But I will say it doesn't feel like torture, just dealing with traffic can be a bummer. The initial training could be a little more robust. There is a great repository of resources and learning material, but its more self guided to learn that stuff. The most value I got out of training was when a SE booked daily trainings to allow us to ask questions and walk through demos in a small group. I think there could be a more structured path for guided training, that follows a schedule over a set period of time.

      Previous account Manager

      Account manager
      Former employee
      Austin, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers Fun work environment Learning and personal growth welcome

      Cons

      Lofty quotas that can be unattainable at times. very limited management presence in the office. Many are remote while requiring their entire team to be in office.

      2

      Great team with opportunities for personal growth and development

      Marketing director
      Current employee
      Austin, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked at SolarWinds for over 10 years and have had many opportunities to learn new areas and expand my skill set. The hard work has paid off, as I have advanced into new positions in my department over the years. The company continues to invest in my growth, which is a huge reason I have stayed here as long as I have. Another reason I stay is the people I work with. There are so many talented and extraordinarily nice people throughout the organization who make the day-to-day wonderful. SolarWinds has overcome some difficult challenges over the last few years (as many businesses do), but I honestly think the progress we have made is really starting to pay off. I'm inspired by many of the recent organizational updates and I'm optimistic about the future at SolarWinds.

      Cons

      Food catering used to happen twice a week in Austin, but it only happens once a week now. However, I guess it makes sense given that employees aren't in the office five days a week like they used to be. Process updates are a focus for the company in 2024. While these are welcomed changes, building and adopting new processes does take additional effort by the employees.

      Incredibly juvenile sales culture

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product set; customers want to talk.

      Cons

      This is not a senior sales culture. Do not fall for job postings that state they are looking for senior sales talent. This is essentially an inside sales culture within a company that is so dependent on retention (renewals) that the revenue lines remain somewhat flat because of a lack of strategic vision. Furthermore, there are too many cooks in the kitchen, as the renewal reps often sniff around in your territory and end up driving sales activity outside of your control. The renewal reps are not strategic enough to see larger opportunities beyond gaining that renewal contract. Also, the company is so paralyzed by their SalesForce CRM dependency that management is only sitting in their offices counting opps and reading updates without getting involved enough with their sale staff. They are puppets of the execs. The sales reps are so locked into their computers because of the requirements to constantly update notes that there is virtually no chance to get out and cultivate new opportunities. Last but not least, there is an ethics problem at SolarWinds. Deals are easily manipulated by channel and renewals. If you aren't part of the "cool kids," management will easily find a way for a sales opportunity to end up with someone else. I have proof of unethical things and have pursued action with an attorney and the Department of Labor. This is a company with paralysis of analysis! Stay away.

      9
      avatar
      SolarWinds Response
      now
      Thank you for sharing your experience at SolarWinds. We value your feedback and take all concerns seriously. SolarWinds is not an entry-level sales organization, and hires candidates based on attitude, commitment, and competence. Within the last few years, SolarWinds has transitioned to a subscription-based sales model. This approach requires collaboration between our Sales and Renewals teams. We do not condone favoritism or unethical practices.

      NA

      Sales development representative (sdr)
      Former employee
      Manila, Manila
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, free snacks, chill work place

      Cons

      Hybrid set up sometimes 5 days a week