SolarWinds FAQ

Have questions about working at SolarWinds? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at SolarWinds.

All answers shown come directly from SolarWinds Reviews and are not edited or altered.

56 English questions out of 56

July 31, 2019

What is paid time off like at SolarWinds?

Pros

SolarWinds is a cool place to work at first. From the snacks, lunches, and sales competitions it is easy to not hate going into work. The benefits are ok, but could be better. There is a decent amount of PTO that you get your first year as well.

Cons

Even though your quota is set quarterly, the management treats each month like it is end of quarter. The management also encourages high pressure sales tactics that not only burn your customers out, but take a toll on the reps as well. Thanks to their high pressure sales culture you will run into a lot of customers and account that despise talking with you. The company tends to micromanage your sales opportunities and go over the top to customers. This shows that they don't trust their sales reps regardless of how much experience you may have. Recently a large number of upper management was either fired, or left the company. This has lead to a lot of internal changes that aren't for the best. The real kicker is the head of the sales organization has never actually done sales. He was in the marketing department.

Advice to Management

Treat your reps like adults and let them do their jobs. The sales culture has become toxic and can be improved simply by taking away the high pressure sales tactics that are imposed each month. Lastly, keep the managers at bay and quit letting them undermine their employees which discredits both the company and reps.

There is a decent amount of PTO that you get your first year as well.

July 31, 2019

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May 31, 2019

Does SolarWinds offer massages?

Pros

good perks, catered lunch twice a week, free coffee and snacks, and good colleagues.

Cons

no work life balance, management was sometimes questionable.

Advice to Management

listen to your employees...

good perks, catered lunch twice a week, free coffee and snacks, and good colleagues.

May 31, 2019

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July 29, 2019

Does SolarWinds offer relocation assistance?

Pros

Good benefits package. Opportunities to travel and have cushy dinners on the company's dime. I've made great connections with my co-workers and met some vibrant like-minded people.

Cons

The most ridiculous high-pressure sales "management" style I've ever experienced. Management will provide little training and support, then push you to sell deals that will churn. Overall this job is not worth the stress with a bad work/life balance. Don't expect to earn your OTE and even when your at or above quota your manager will expect you to sell more.

Advice to Management

Listen, invest, and take care of your people. I've witnessed brilliant people leave the company due to terrible management and unreal expectations. Not just in sales but across the board.

Good benefits package.

July 29, 2019

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September 9, 2021

Does SolarWinds have a sabbatical or career break policy?

Pros

The company recently increased its annual employee bonuses, a sabbatical month for employees who have been with the company for five years or more. The people in the local branch are good and quality people who are fun to work with, it is important to note that the vast majority of employees work for the company before it was acquired by SolarWinds

Cons

*Lack of transparency from management, saying one thing and doing something completely different *The CTO is a bad manager, does not know how to talk to employees and only creates anger and confusion. After a conversation we had with him one of the very senior executives called us and said very clearly "what the CTO said on issue X is a complete lie" More than once or twice people complained about him in "Ask me everything" meetings with senior management * Since the resignation of the previous CEO there have been incessant changes in the management, in the last six months I have had 3 group leaders change * The amount of RSU for new employees is ridiculous, allotment of shares is done only at the end of the 4 years and not as part of annual reviews. shares are vested once a year and not every quarter after the first year * Currently there is a mass resignation of employees all over the world from junior employees to very senior executives

Advice to Management

Replace CTO ASAP, let the senior managers of each site / product work independently and not interfere in any decision. Frequent changes cause a feeling of instability

The company recently increased its annual employee bonuses, a sabbatical month for employees who have been with the company for five years or more.

September 9, 2021

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May 14, 2020

Does SolarWinds offer family leave?

Pros

- Most of the people here are incredibly smart and hard working - Work can be a fun place with peers - There can be great managers

Cons

- Office politics is rampant. If a manager or director doesn’t like you as a person, despite producing high quality work, they won’t acknowledge your contributions and they’ll find ways to punish you - Only promote once a year in the summer - Underpaying employees compared to similar roles at other companies in the Austin market, in some cases the pay discrepancy is as high as $10K+ - Workload is unrealistic and out of line based on salary - People get promoted for the wrong reasons, i.e. threatening upper management or because they’re good friends with upper management rather than merit based promotions - Lack of transparency from upper leadership, constant changing initiatives with absolutely no thought about long term strategy - The good people always leave for more money elsewhere, leaving the less than stellar employees, creating a toxic work environment - 2 weeks maternity leave... what a joke. - “anonymous” employee surveys that aren’t really anonymous. Don’t be honest, you’ll get fired for it - 50% butts in chairs rule around the holidays. 50% of your team must be working in office during times like Thanksgiving and Christmas because CEO came down to talk to people during the holidays and got upset there was nobody to talk to in person, despite people being available remotely. - Exceeding expectations is never good enough. Every congratulations email from execs is followed by a “but you could have done better” message.

Advice to Management

Y’all have a lot of work in the benefits department to do to remain competitive with the Austin job market. Get rid of toxic directors and managers who retaliate against employees or don’t want to try new things that could better the company. Stop lowballing employees on salaries and loosen up on holiday work time. Nobody’s looking to buy software during that time anyways. Lastly, free lunch 2 times a week and a quarterly birthday treat doesn’t make a happy work environment. It’s okay to say congratulations and thanks for the hard work without diminishing it with a coulda done better attitude. Executive team is a joke and a poor example of business leaders and motivators.

2 weeks maternity leave... what a joke.

May 14, 2020

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56 English questions out of 56

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