Pros
The team is full of driven, smart, experienced, supportive and compassionate people from colleagues to the co-founder Albert Leffler.
The work is interesting, challenging, impactful and even sometimes exciting.
They embrace remote work and you are encouraged to maintain a healthy work life balance.
Your recommendations are listened to.
Cons
You'll be offered one salary by a recruiter and then upon accepting the offer you'll receive a contract for 20% less than what you were offered and have to take it or leave it.
You'll never really know what your benefits are and if and when you do you’ll never get them.
While they encourage work life balance the work load, mismanagement and lack of support, clear hierarchies and responsible individuals means almost all of the company is excessively overworked.
Depending on the team or department you join you will have to onboard yourself, don't expect to be shown any of your regular tasks, have any explanation of how the team, your manager, communication or anything else works, have to find out yourself about everything, from your benefits, time off, working hours etc.
The scope of your work isn't ever really clear.
Software and tools are set up in the most bizarre and illogical ways, meaning you often have to repeat a task in multiple places, or attempt to complete it only to find out you can't perform that process and have to instead email 3-4 teams all of which redirect you to other teams.
Some people are overworking themselves due to poor delegation, unclear hierarchies, unclear expectations, lack of regular or easy support and often having to experiment with trial and error (causing more work for yourself and others) to perform a task you'd be able to do at other companies in 2 minutes and now it takes hours.
Everything relies on tribal knowledge, nothing is the same from one area of the company to another, no 2 processes, regions, teams or managers function in the same way.
5% of the tools are up to modern standards or configured in a way that makes any sense, the rest are set up in bizarre configurations that frequently cause issues like lost access, lost work and overall frustration.
There are teams dedicated to writing guides for some of the tools, who seem to have no experience in writing guides for end users (so much assumed knowledge they make 0 sense to anyone that hasn't been there for 10 years and often make no sense to those that have), no communication with any of the support teams to improve those processes and the tools have exactly the same resources on their own sites that are wildly more straightforward than anything produced internally yet are rendered useless by someone's desire to reconfigure everything from various industry standards to their own naming structures, processes and conventions.
No one seems to have any level of the access they need to do their job.
You can make suggestions, apparently they even might be implemented in 5-10years, nevermind that they are the work of 2 minutes that you could do, have 0 impact on security or change anything for anyone else.
No one has any idea who is responsible for anything and everything and it is nigh impossible to find out.
You can use modern chat tools, one of the best that most fast moving tech companies use, yet you will trawl through thousands of emails regularly.
Restructuring has been ongoing for some 18+ months perhaps even longer, people are leaving, being let go yet there has been no audit into the processes or responsibilities those people were handling, so while it may have made sense, others are now left to muddle in the dark to work out what they were doing and why.
Again, so so so much time is wasted on processes, bureaucracy and indecision lile you'd expect in a company of 500k+ people.