Recommend to a friend
Ticketmaster Reviews
366 reviews
Filter
Filter
Full-timePart-timeApprove of CEO
Jared Smith and Mark Yovich
143 Ratings
Pros
Great group of people with a great work life balance (in 26 reviews)
It is a casual work environment yet everyone is extremely professional (in 27 reviews)
Cons
Work life balance can be problem but less than start-ups (in 17 reviews)
Upper management does not trust in or believe in the people that work for them (in 14 reviews)
- Featured Review
Helpful (1)
![Ticketmaster Logo]()
"If you are looking to join a learning organization - this is it!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster full-time (Less than a year)
Pros
Very intelligent driven leadership that empowers teams to be autonomous.
Big investments in building the leadership of the people on the teams.
Team members are trusted.
New ideas are welcomed.
There is nary a book that you mention that someone else in the organization has not read and implemented.
CONCERTS!!!!
Well structured career ladders.
Many learning opportunities throughout the organization.
Leaders take responsibility for their mistakes, and big mistakes are worn as a badge of pride, because of the mobilization and next steps that were taken to fix them, this is how we learn.Cons
If you are someone who is used to performing poorly and getting away with it -- that doesn't happen here. The dynamics of the team are esteemed above being liked. The values of the company are used in making tough and sometimes unpopular decisions.
Advice to Management
Keep trusting your people and continue your investment strategy -- its amazing the creativity that comes from it!
Ticketmaster 2016-11-15 10:16 PST Helpful (1)
![Ticketmaster Logo]()
"Great company to work for!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster full-time (Less than a year)
Pros
Great culture in our company, they always say if you do something you love you'll never work a day in your life that holds true to the company itself. If I can help it I want to retire with Ticketmaster
Cons
none at this point in my career
Ticketmaster 2017-07-24 13:50 PDT![Ticketmaster Logo]()
"Administrative Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster full-time
Pros
Amazing company to work for
Cons
It is fast paced, so paying attention to detail is important
Ticketmaster 2017-07-27 13:20 PDT![Ticketmaster Logo]()
"Great Company to Work For"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster full-time
Pros
Great people with a clear vision
Cons
A lot of office locations (could also be considered a plus)
Ticketmaster 2017-07-24 15:40 PDT![Ticketmaster Logo]()
"Employees Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster full-time (More than 3 years)
Pros
Great benefits, great upper management support
Cons
I really don't have any cons
Advice to Management
None
Ticketmaster 2017-07-21 17:02 PDT![Ticketmaster Logo]()
"Off to a Great Start"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster full-time
Pros
New employee at Live Nation, just completed the Ticketmaster orientation where top execs spent 2-days teaching new hires about the business and culture - outstanding new employee experience. Awesome location, fun/innovative culture and great people.
Cons
Since I'm new no real negatives yet. The business is technology driven, so being connected to or having an interest in technology is a must.
Advice to Management
Keep engaging new hires from the gate - it's inspiring and makes a fantastic impression. I'd love to see a Ticketmaster 201, where we tap experienced employees for new ideas and insights.
Ticketmaster 2017-07-21 17:51 PDT![Ticketmaster Logo]()
"Falling apart"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Ticketmaster full-time (More than 8 years)
Pros
There are many good people who work here. The offices are nice. The benefits are pretty strong. And the projects you work on can be very interesting.
Cons
There is a real leadership problem at Ticketmaster, and most of the problems have started at the top, with the president, and then trickled down. Vast resources are spent going in certain directions, and then there is an abrupt change of course. The president blows money on his mission to be the next Steve Jobs (he's not and never will be). They have brought in execs from other companies, don't promote from within, then layoff those execs they brought in after a few months.
Having worked at Ticketmaster for years, even before the current president, I can say the company has changed and worsened.Advice to Management
It's time to get rid of the president. If you don't you will continue to lose people, and money.
Ticketmaster 2017-08-05 10:48 PDT![Ticketmaster Logo]()
"Great experience to get where you want to be"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster part-time (More than a year)
Pros
Learning experience
Great environmentCons
Scheduling varies no weekends off
Advice to Management
Take care of your staff it's not always about numbers it's about quality as well
Ticketmaster 2017-07-18 20:19 PDT![Ticketmaster Logo]()
"Customer Service Rep"
StarStarStarStarStarI worked at Ticketmaster part-time (More than a year)
Pros
Long hours, flexible hours and fast pace enviroment
Cons
sitting for long period of time
Ticketmaster 2017-06-27 12:05 PDT![Ticketmaster Logo]()
"Ticketmaster excellent workplace"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ticketmaster part-time (More than a year)
Pros
Welcoming, friendly, exciting, great environment!
Cons
Unboring place to work at.
Advice to Management
Keep up the good work!
Ticketmaster 2017-06-24 10:37 PDT
Join the Ticketmaster team
Showing 366 of 387 reviews
Reset FiltersThis will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Ticketmaster Response
seconds ago
Edit • Delete