Ticketmaster Reviews | Glassdoor

Ticketmaster Reviews

Updated October 11, 2018
459 reviews

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ticketmaster Presidents Jared Smith and Mark Yovich
Jared Smith and Mark Yovich
205 Ratings

459 Employee Reviews

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Pros
Cons
  • "Very poor at any kind of work/life balance; very lean operation requires essentially everyone to work overtime" (in 20 reviews)

  • "Work/Life balance, season gets pretty packed and tough where you might work long hours" (in 16 reviews)

More Pros and Cons

  1. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time (Less than a year)

    Pros

    Great benefits and company culture

    Cons

    i dont have anything negative to say

    Ticketmaster Response

    Jul 11, 2018 – Talent & Recruitment Manager

    Thanks for your great review!


  2. "remember"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef in New Orleans, LA
    Current Employee - Executive Chef in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good to work for serious

    Cons

    nothing bad to say about this company

    Advice to Management

    good work keep it moving

  3. "Director Client Services & Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Client Services & Support in Scottsdale, AZ
    Former Employee - Director Client Services & Support in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ticketmaster full-time (More than 8 years)

    Pros

    Outstanding leadership with management and fantastic collaboration with other departments.

    Cons

    Long hours and trips can be wearing but worth it.

    Advice to Management

    Great job!


  4. "Software engineer"

    StarStarStarStarStar
    Current Employee - Software Engineer in Los Angeles, CA
    Current Employee - Software Engineer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ticketmaster full-time (More than 5 years)

    Pros

    Strong engineers, collaborative environment, good work / life balance

    Cons

    Pay is low, heavy dependence on contractors, weak upper management


  5. Helpful (1)

    "Software Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ticketmaster full-time

    Pros

    Good flexible schedule. Not very hectic.

    Cons

    Not progressive enough in terms of career growth


  6. Helpful (1)

    "Customer service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Ticketmaster full-time

    Pros

    Good Schedules, Interview is fairly easy.

    Cons

    Pay is not competitive


  7. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ticketmaster full-time

    Pros

    Good benefits, diversity initiatives, lots of people of color/women/LGBT tech workers, great co-workers, good work/life balance.

    Cons

    Below-market pay, political hierarchy, senior leadership team of yes-men, micromanaging president, hard to get promoted.

  8. "Tickerseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ticketmaster part-time (More than a year)

    Pros

    Nice coworkers and clean environment

    Cons

    Spuratic scheduale, subject to change


  9. "Fun place to work, they wont give you a competitive wage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Denver, CO
    Former Employee - Product Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ticketmaster full-time (More than 8 years)

    Pros

    free tickets, fun culture, office parties

    Cons

    Never pay a competitive wage, wage growth is low, poor 401K, insurance is terrible, no training, dead-end job

    Advice to Management

    Add stock options to employees, fix insurance, provide a carrier path, match 8% of 401K.


  10. Helpful (2)

    "No decision makers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Hollywood, CA
    Former Employee - Senior Product Manager in Hollywood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ticketmaster full-time (More than a year)

    Pros

    Work with latest tech, passionate people

    Cons

    No decision makers, no clarity of who's in charge of what, no one is brave enough to pull the trigger to make decisions

    Advice to Management

    Projects that have a deadline succeed. Projects that don't have a deadline or a clear, single decision maker fail miserably.


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