Ticketmaster Reviews | Glassdoor

Ticketmaster Reviews

Updated January 13, 2019
471 reviews

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ticketmaster Presidents Jared Smith and Mark Yovich
Jared Smith and Mark Yovich
213 Ratings

Employee Reviews

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Pros
  • "Great group of people with a great work life balance" (in 30 reviews)

  • "Free tickets to events throughout the year plus 4 free guaranteed tickets to ANY Live Nation promoted concert you want" (in 36 reviews)

Cons
  • "Very poor at any kind of work/life balance; very lean operation requires essentially everyone to work overtime" (in 21 reviews)

  • "Work/Life balance, season gets pretty packed and tough where you might work long hours" (in 16 reviews)

More Pros and Cons

  1. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time (Less than a year)

    Pros

    Great benefits and company culture

    Cons

    i dont have anything negative to say

    Ticketmaster Response

    Jul 11, 2018 – Talent & Recruitment Manager

    Thanks for your great review!


  2. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time

    Pros

    Job perks are fantastic, especially if you like live events. Free tickets to events throughout the year plus 4 free guaranteed tickets to ANY Live Nation promoted concert you want... always with great seats. Company assistance with: adoption fees, student loans, additional days off for child/adult care, 6-weeks parental leave, and so many more.

    Cons

    Pay is typically below industry standards.

  3. "Information Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ticketmaster full-time

    Pros

    Great People
    Great offices
    Great Benefits

    Cons

    Starting pay is very low and tough to deal with.

    Advice to Management

    Get that starting pay up. Cost of living in New York is high and the pay is tough to reconcile with that.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time

    Pros

    Ticketmaster really takes care of it's employees. The benefits are top notch. The technical challenges are very rewarding as well. There's a culture of contributing to solve the problems and make the customer experience a great one.

    Cons

    Salaries are a bit low.

    Advice to Management

    Increase salaries to remain competitive.

    Ticketmaster Response

    Dec 18, 2018

    Thank you for your review.


  5. Helpful (1)

    "Great company culture and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time

    Pros

    Great company culture; very laid back yet most everyone conducts themselves professionally.

    Cons

    Happiness factor varies department to department

    Ticketmaster Response

    Dec 18, 2018

    Thank you for leaving us a review.


  6. "Fun But No Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ticketmaster full-time (More than 3 years)

    Pros

    Fun events always happening
    Great office morale
    Great Christmas vacation of two-three weeks

    Cons

    No Work Life Balance
    Always on call
    No manager support
    Benefits are pricey

    Advice to Management

    Listen to staff and reward them for hard work.

    Ticketmaster Response

    Dec 18, 2018

    Thank you for your feedback, If you could let us know which department and country you have been working at, we will be able to look into this. Thank you.


  7. "remember"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef in New Orleans, LA
    Current Employee - Executive Chef in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good to work for serious

    Cons

    nothing bad to say about this company

    Advice to Management

    good work keep it moving

  8. "Director Client Services & Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Client Services & Support in Scottsdale, AZ
    Former Employee - Director Client Services & Support in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ticketmaster full-time (More than 8 years)

    Pros

    Outstanding leadership with management and fantastic collaboration with other departments.

    Cons

    Long hours and trips can be wearing but worth it.

    Advice to Management

    Great job!


  9. Helpful (1)

    "Software engineer"

    StarStarStarStarStar
    Current Employee - Software Engineer in Los Angeles, CA
    Current Employee - Software Engineer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ticketmaster full-time (More than 5 years)

    Pros

    Strong engineers, collaborative environment, good work / life balance

    Cons

    Pay is low, heavy dependence on contractors, weak upper management


  10. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ticketmaster full-time

    Pros

    Good flexible schedule. Not very hectic.

    Cons

    Not progressive enough in terms of career growth

    Ticketmaster Response

    Nov 6, 2018

    Thank you for your feedback.