Ticketmaster reviews

3.3

51% would recommend to a friend

(1,294 total reviews)
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Jared Smith and Mark Yovich

50% approve of CEO

39% positive business outlook

Ticketmaster has an employee rating of 3.3 out of 5 stars, based on 1,294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ticketmaster employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jul 8, 2026

Good People, Poor Leadership

Recommend
CEO approval
Business Outlook

Pros

The main perks are the hybrid work model, health insurance, and extra paid time off around Christmas, although when you can take that leave often depends on your team's workload. As a global company, it also offers exposure to cross-functional projects and collaboration with international teams.

Cons

Frequent reorganizations and periodic layoffs create uncertainty. Marketing is often understaffed, with ongoing headcount and resource constraints and a "do more with less" mentality. Micromanagement and inconsistent leadership can limit autonomy. Career progression opportunities are also limited.

Viewing 1 - 3 of 1,294 Reviews

Glassdoor has 1,494 Ticketmaster reviews submitted anonymously by Ticketmaster employees. Read employee reviews and ratings on Glassdoor to decide if Ticketmaster is right for you.