KEY NOT FOUND: coverImgAlt
Logo
See All Photos

USAA

Engaged Employer

USAA

Add a Review

USAA FAQ

Have questions about working at USAA? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at USAA.

All answers shown come directly from USAA Reviews and are not edited or altered.

67 English questions out of 67

July 30, 2020

What is paid time off like at USAA?

Pros

Good culture, great benefits, good pay, awesome mission, lots of PTO, room for growth, professional development opportunities, commitment to service

Cons

Working as an entry-level rep on the phones can be trying and gets old, keep looking for your right job fit within the company if you are unhappy in your position

Advice to Management

Do not use sub-executive level employees to take the blame for executive-level organizational deficiencies and compliance issues when the regulators come down on you.

Good culture, great benefits, good pay, awesome mission, lots of PTO, room for growth, professional development opportunities, commitment to service

July 30, 2020

See 295 more answers

December 1, 2020

Does USAA offer relocation assistance?

Pros

Great benefits package and opportunity to purchase additional time off

Cons

No compensation for learning multiple skills and often times are voluntold that you're getting a new skill.

Great benefits package and opportunity to purchase additional time off

December 1, 2020

See 40 more answers

September 3, 2021

Does USAA offer massages?

Pros

Good benefits and free things

Cons

Pay sucks, no growth in reality, more work and less appreciation. No accountability and pretty much not able to move up in the company unless you kiss someone’s butt or you’re friends with them

Good benefits and free things

September 3, 2021

See 1 more answer

January 11, 2022

Does USAA offer dental insurance?

Pros

Great benefits for health, dental, life, and vision. On-site gym!

Cons

Micro-manager work environment. Never felt like I was giving enough.

Great benefits for health, dental, life, and vision.

January 11, 2022

See 10 more answers

February 5, 2021

Does USAA offer family leave?

Pros

Pretty good pay very supportive good maternity leave great benefits awesome work culture

Cons

If you don’t have tenure the schedule stinks, not flexible hours at all

Pretty good pay very supportive good maternity leave great benefits awesome work culture

February 5, 2021

See 45 more answers
  • 1
  • 2
  • 3
  • 4
  • 5

67 English questions out of 67

Popular Careers with USAA Job Seekers

JobsSalariesInterviews

USAA Careers

Cover image for USAA

USAA offers world-class benefits and amazing workplace amenities so our employees can better manage their lives and concentrate on our...More

  • Career Areas
  • Veterans and Spouses
  • Internships
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Jobs You May Like

USAA
Bank Customer Service - Intermediate
USAA - Tampa, FL
USAA
Associate Claims Adjuster
USAA - Chesapeake, VA
USAA
Inside Property Adjuster
USAA - San Antonio, TX

Company Updates

Logo

USAA

261 days ago

Company News
USAA Increases Minimum Pay to $21 per hour, Plus Competitive Benefits
Shared image - What's the latest job news and updates at USAA
What's the latest job news and updates at USAA
www.usaajobs.com