Ultimate Medical Academy FAQ

Have questions about working at Ultimate Medical Academy? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Ultimate Medical Academy.

All answers shown come directly from Ultimate Medical Academy Reviews and are not edited or altered.

53 English questions out of 53

July 22, 2019

What is paid time off like at Ultimate Medical Academy?

Pros

Pay is pretty decent for an entry level job. Company tries to maintain a positive, fun environment because they know students can be difficult. Younger average age of coworkers, around mid 20's. Everyone gets a small raise once a year.

Cons

Culture has been changing, a lot more micro-management. You are just a number there. They claim to care about the students but really just want more files completed which equates to more $$$ for them. You will get yelled at or cursed out by a student on the phone AT LEAST once a day. Towards the end of my time there, more work being thrown at advisors for same pay. More skilled advisors moved to more difficult positions without a pay increase. Some of the positive fun things they try to do gets in the way of being able to complete work, but work is still expected to get done. If you miss a day, you have to use PTO and get an "occurence", multiple occurances lead to different disciplinary actions. There aren't any sick days, everything must be used out of PTO that accrues slowly, and is mandatory to use if you are out. Moving up the ladder typically is due to personal relationships and who you know, not always necessarily the most qualified.

There aren't any sick days, everything must be used out of PTO that accrues slowly, and is mandatory to use if you are out.

July 22, 2019

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December 16, 2019

Does Ultimate Medical Academy offer relocation assistance?

Pros

Coworkers, overtime availability, benefits package

Cons

Scheduling, strict 90 days rule

Coworkers, overtime availability, benefits package

December 16, 2019

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September 4, 2020

Does Ultimate Medical Academy offer family leave?

Pros

-Pay is not bad -You’ll make great friendships with great talent -For the most part management considerate of personal life/ issues -They try to make environment fun ( very millennial / hipster) ie. fashion shows, seminars, lots of team building activities, lots of competitions, bean bags, etc -Flexible schedule if you are in school -HR is awesome everyone is nice -Work from home during covid that was great compared to other companies -Lots of optional training: seminars. Once a month UMA will hold business seminars to teach you a skill. It’s optional . -They give recognition to top performers - Common age group rage is mostly 25-35 yrs old. -GREAT opportunity if you don’t have a degree, going to school, JUST got a bachelors, in between jobs. - They buy lunch from time to time - Very diverse ( not upper management) but amongst advisors and regular managers yes. - 3 year mark you get 6.5 hours of pto per pay check plus you have an option for pto buyout of 40 hours - you also get 8 weeks of maternity leave with 100% pay at your 3 year mark. If below 3 years it’s 6 weeks pay at 100%. I also got a free electronic breast pump with my insurance.

Cons

Wow! If you have a degree and professional experience you will HATE this job. Although I’m part of the common age group it is run by kids. Micromanagement is on steroids at UMA. In the most unproductive way. Even if your way complied with compliance, is producing high results, meets the goal. They want you to do it their way EVEN if it doesn’t make sense. Eventually if they do it a different way they take credit for it. Moving up is not done by hard work or credentials. Essentially you have unqualified people managing. TRUST me you will understand what I’m saying after the the first month being there. If you are great at what you do, they will keep you there. It’s not like that everywhere, but s lot of departments aren’t. I’ve worked at several departments with this company. They change things around for no reason whatsoever. There is no logic to it AT ALL. I’ve been a manager for several corporate companies, I’ve never seen anything like this. They’ll move you around like musical chairs and attribute it to promote change but it lowers team morale. Since leadership is completely unqualified they don’t know how to teach or manage their staff. They think managing is babysitting ( which it can feel that way at times) but they tell you what to do. They won’t show you. It’s sink or swim over here. It’s disgustingly unorganized. This doesn’t sound that bad but after years of working there you will HATE this job. You will loathe everyday you are there. Most the seniored advisors would concur. It’s like high school because it’s a lot of young and ghetto people working here. It’s not professional. A lot of people are ex strippers ( especially in admissions and career services)and restaurant workers. Nothing wrong with that you learn a lot from each other but the environment is classless. It’s a mock corporate environment. It can be really embarrassing if you have worked elsewhere. The higher ups want professional people, they mostly have them away from true advisors since it’s so ghetto and toxic. I’m being serious. That environment is not going to change we deal with a certain type of demographic that the advisors can relate to. I kind of feel insulted I was hired lol. Again if you are a professional with a great resume you will hate hate hate this job. This job is a joke. I stayed as long as I did because I was in school and this was the most flexible job meanwhile. There is so much to stay about the experience I had there but I think you get the gist. It’s not horrible if you know what to expect and set out a plan of how long you will be there.

Advice to Management

Start all over. The managers need serious training. It’s great giving the under dog opportunities, but don’t leave them out to dry. Teach them how to manage. You should also do what other schools do and make it mandatory for people to have a degree. This will lower the toxic atmosphere. Also, people with masters and bachelors degrees and with relevant work experience should be paid, titled or considered for higher positions accordingly. That’s why we leave.

you also get 8 weeks of maternity leave with 100% pay at your 3 year mark.

September 4, 2020

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February 13, 2019

Does Ultimate Medical Academy offer life insurance?

Pros

Pay, Healthcare (if you're single/no kids), Life Insurance

Cons

No work/life balance, Horrible management, Constant Pointless Changes, No longer promoting from within, Rude students

Advice to Management

When you apply for the job they don't tell you have the things that you are actually going to experience. They don't disclose it's a call center, speaking to VERY RUDE students for 8 hours a day. It's a high stress environment and management is always looking for new ways to add more pressure and responsibilities to the employees. They want you to do everyone else's work and not complain about anything, or else you end up on their blacklist. Want to move up in the company? Don't bother learning the actual job, just spend all your time kissing up to everyone in leadership and being a snake, doing whatever they tell you to and be as FAKE as possible, then you're guaranteed a promotion. The high turnover rate speaks for itself, in EVERY dept, not just Student Finance. They give you the typical "there is always constant change" song and dance. They add more and more restrictions to the employees as time goes on and expect you to just suck it up and not say a word. They barely know how to do their jobs and are always asking those below them on how to do the most simplest thing. HR is only there to help the company, not the entry level employees. Those who have been there for years and were always loyal get screwed over FIRST for the most minor things. Management will smile to your face and stab you in the back the first chance given, they lie all the time and play favoritism like crazy. The students you have to work with are the WORST, most RETARDED people you'll EVER encounter. They only want to request remaining loans, will curse you out everyday and management won't do anything about it or reprimand them.

Pay, Healthcare (if you're single/no kids), Life Insurance

February 13, 2019

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April 11, 2019

Does Ultimate Medical Academy offer a wellness program?

Pros

Decent salaries, PTO, paid holidays, wellness events, philanthropic events, benefits

Cons

Disconnect between departments and cross-departmental support

Advice to Management

Continue to develop career paths and opportunities

Decent salaries, PTO, paid holidays, wellness events, philanthropic events, benefits

April 11, 2019

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53 English questions out of 53

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