I applied online. I interviewed at ADP (Alpharetta, GA) in Jun 2024
Interview
Great and easy! The recruiter was easy to talk to and the interview lasted around 30mins. She asked mostly about my work history, and basic information of the job. Just make it like a conversation and everything should go well! Good luck!
We are happy to hear you had a positive experience and are glad that you enjoyed our recruitment team. Welcome to ADP! Thank you for sharing your interview feedback with us on Glassdoor.
Other Customer Service Representative Interview Reviews for ADP
Hiring event with 15 candidate, a lot of basic behavioral question that lead to a 2nd round with another interviewer. Overall the whole process was about 1 hour but waiting to get interview took an extra 30 minutes.
Interview questions [1]
Question 1
Describe a time there was an irate customer and how did you handle the situation?
I applied through a recruiter. The process took 4 weeks. I interviewed at ADP (Milwaukee, WI) in Aug 2025
Interview
A recruiter reached out to me telling me about two open positions. One was for BD and the other was for AM. He set up an interview with the hiring manager to determine what the best fit was for me. The first thing the hiring manager said was they didn't currently have any openings but wanted to interview for the future. While I appreciate the manager was upfront, the recruiter was not.
I applied in-person. I interviewed at ADP (Norfolk, VA)
Interview
The event was seamless, straightforward, and highly efficient—a well-organized mass hiring opportunity that delivered quick results and clarity for all attendees. It hit the mark perfectly, providing easy access to multiple career options.
