I applied online. The process took 6 weeks. I interviewed at AT&T
Interview
The resume and online process have to be spot on for AT&T to even consider calling you for an interview. Initially it's a phone interview, then a face to face interview. It can take a long time for them to contact you in between each phase, but it can definitely be worth it. The interviews are standard fare, but they are looking for the top sales people. You have to know how to build value and rapport, and if you can do that with the people you talk to for interviews, you should feel pretty comfortable.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.