I applied online. The process took 3 weeks. I interviewed at AT&T
Interview
I applied online and about 2 weeks I was called in for an interview with the Store Manager. During that interview, I had a second interview with the Area Sales Manager. I was told I was hired and would be notified with my start date for my training class. The training was for 3 weeks.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.