The process took 3 months. I interviewed at AT&T in Aug 2010
Interview
Phone interview on Wednesday, report for testing on Friday morning personality test , IQ/Intelligence Test, was like 125 questions after finishing we all return to the lobby waiting for test scores with about 25 ppl to get call in the office stating i did not PASS test i have over 25 years experience at Verizon, but dont understand why i fail ...GOOD luck to you all.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations