I applied online. The process took 2 weeks. I interviewed at Agoda (Bangkok) in Oct 2016
Interview
I applied and the company send me a link to do the test online on Talent Pitch. They have you some situations questions related to the job you apply for. Also IQ and EQ test. This test will last for more than an hour. After that you will get a result. If you pass,the company will contact you to arrange an interview. Prepare yourself with some basic questions like introduce about yourself, your work experiences, why you want to work for Agoda, what do you know about the company, and your willingness for the job. you will have 2 interviews, one with your team leader and another with your manager. Of course this is for my case.
I applied online. The process took 3 weeks. I interviewed at Agoda (Pune) in Jul 2025
Interview
The Interview process was three parts, one round was with HR overseas representative, then an assessment round and if you clear that, than a final 1 hour video call with the team manager. The interviewers were pretty polite and made sure you are comfortable all through, gave enough time to think over the situational questions. Prepare well as they request you to give real life examples/situations you faced, if you have situations ready you wont be thinking for longer!
Interview questions [1]
Question 1
Reason for choosing Agoda.
Role Play, in which the situation was about a client travelling with whole family to Thailand and being at a five star hotel and not getting the five rooms booked, how will you handle an angry client?
Tell about your KPI
Tell about a real life situation on the job when you faced a very angry customer, how did you deal with them?
I applied online. The process took 1+ week. I interviewed at Agoda (Kuala Lumpur) in Jun 2025
Interview
I received an email from hr a few days after applying. I was asked to do an assessment in which i was given a business scenario and only had 20 mins to submit an email response with 200 words. I completed the task and days later i received an email from them saying they will not move forward with my candidacy.
Interview questions [1]
Question 1
A customer ordered an item for their son’s birthday. The tracking status says the item was delivered, but the customer never received it. The birthday was two weeks ago, and they are upset and asking for an explanation and a resolution.
it was okay, since it's entry level the questions are not hard, and even if you are wrong, the recruiter dont mind and will help to educate you the general procedures.
